Four Seasons Resort Whistler

The hotel offers an unparalleled luxury experience, consistently praised for its exceptional staff and attentive service that anticipates every need. Its signature feature is the seamless integration of world-class hospitality with a highly family-friendly atmosphere, making it a memorable destination for all ages. Guests frequently highlight the spacious, comfortable rooms often featuring cozy fireplaces, and the excellent food quality, particularly the breakfast buffet. While not a ski-in/ski-out property, the highly efficient ski concierge service at the Blackcomb base makes mountain access effortless, spoiling guests with warm boots and post-ski treats. This resort is ideal for families seeking a luxurious yet welcoming retreat, couples desiring a pampered getaway, and ski enthusiasts who value convenience and top-tier support. To enhance your stay, consider booking a room package that includes breakfast and fully utilize the complimentary shuttle service for easy village access.

Facilities & Amenities
Guests consistently commend the hotel's impressive array of facilities and amenities, designed to enhance relaxation and recreation. The outdoor heated pool and multiple hot tubs are a popular highlight, providing a perfect spot to unwind after a day of activities, complete with poolside bar service and warm towels. The well-equipped fitness center includes modern equipment like Peloton bikes and a stair climber, alongside a dedicated yoga studio offering daily classes. For younger guests, the vibrant game room with ping pong and air hockey is a major draw. The hotel also offers a luxurious spa with steam rooms in the men's and women's areas, accessible as part of the resort fee. While some guests noted the absence of an indoor pool and found the outdoor sauna not always hot enough, the overall offerings, including free Wi-Fi and various complimentary activities, contribute significantly to a comfortable stay.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its immaculate cleanliness and the exceptional comfort of its rooms. Guests frequently describe the accommodations as spacious and beautifully designed, often featuring a cozy fireplace that adds a touch of alpine charm. The beds are widely lauded as incredibly comfortable, ensuring a restful night's sleep. Well-appointed bathrooms contribute to the luxurious feel, though some guests suggested the addition of bidets. The effective sound insulation helps maintain a peaceful environment, despite occasional noise from adjacent rooms. Daily thorough housekeeping and an impressive turn-down service ensure rooms are always refreshed, with thoughtful touches like tidied clothes and filled ice buckets. While some older amenities like non-smart TVs and sensor-activated bathroom lights were noted, the overall room experience, including mountain views and coffee makers, is highly positive.

Dining & Food Quality
Dining at the hotel is a significant highlight for many guests, particularly the breakfast buffet, which is consistently described as outstanding. It offers an amazing variety of options, including a made-to-order omelet station, diverse hot dishes, and even unique treats like BC caviar and a chocolate fountain. The main restaurant, Braidwood Tavern, is noted for being very family-friendly and accommodating for dietary needs, serving delicious options for both dinner and afternoon drinks, though it can get busy during apres-ski hours. The Sidecut Steakhouse is also highly rated for a more upscale dining experience. While the food quality is generally excellent, some guests expressed disappointment with the coffee machine at breakfast, finding it subpar, and were surprised by additional charges for specialty coffees. Room service is praised for its promptness and delicious offerings.

Location & Accessibility
The hotel's location is highly regarded, offering a peaceful setting slightly removed from the main village while maintaining excellent accessibility. Although it is not a ski-in/ski-out property, the convenient ski concierge at the Blackcomb base makes mountain access effortless, providing equipment storage and warm boots. A major advantage is the complimentary shuttle service, which is reliable, timely, and frequently runs to Whistler Village, making it easy to explore local attractions, dining, and ski school areas. Guests also appreciate the house car service for short trips. The hotel is within walking distance to a small market and offers a pleasant path to Lost Lake for leisurely strolls. Valet parking is available, though some guests noted its cost and occasional service issues.

Staff & Service
The staff and service at the hotel receive overwhelming praise, consistently described as exceptional and a defining aspect of the guest experience. Guests highlight the team's politeness, friendliness, and high level of competence, noting their willingness to go above and beyond to ensure a memorable stay. The quick check-in and check-out process contributes to a smooth arrival and departure. Communication is seamless, often facilitated through the hotel's app and chat feature. Housekeeping is lauded for its impeccable and thorough daily service, including thoughtful turn-down service and special touches for children. The ski concierge staff are particularly commended for their helpfulness and efficiency in managing equipment. The hotel excels in providing family-friendly service, with staff making children feel especially welcome, and offers a notably pet-friendly service with curated amenities for furry companions.

Additional Information
Guests should be aware of the resort fee, which covers access to amenities like the spa facilities and various hotel activities, though some found its value or explanation inconsistent. The hotel is notably pet-friendly, providing custom bandanas and beds, although finding suitable outdoor potty areas can be challenging, and there's a policy against leaving pets unattended in rooms. A unique feature is the daily s'mores activity and complimentary wine hour, which are popular with guests of all ages. The hotel also offers a secret kids closet and special welcome treats for children, underscoring its commitment to family-friendly experiences. While generally well-maintained, some guests noted minor renovations, such as a temporary sauna closure. The hotel's signature fragrance in the lobby and the availability of e-bikes are also appreciated unique touches.