Apasari Krabi - SHA Extra Plus

The hotel offers a serene retreat amidst the vibrant energy of Ao Nang, distinguished by its exceptionally friendly and helpful staff who consistently go above and beyond to ensure a memorable stay. Its prime central location provides convenient access to local attractions, shops, and dining, while maintaining a peaceful atmosphere away from the main road's bustle. Guests frequently highlight the hotel's overall cleanliness and the spacious, comfortable rooms as key aspects of their positive experience. This makes it an ideal choice for couples seeking a relaxing getaway, solo travelers looking for a safe and welcoming base, and families who appreciate ample space and attentive service. For those planning excursions, it serves as an excellent base for explorers due to its proximity to boat trips and markets. To maximize your visit, consider booking tours and transfers directly through the hotel for competitive pricing, and inquire about rooms on higher floors or with pool access for enhanced views and sun exposure.

Facilities & Amenities
The hotel offers a range of amenities designed to enhance guest comfort and convenience. The swimming pool is a prominent feature, consistently praised for being clean, well-maintained, and a good size for a refreshing swim, with special pool towels readily available. While some guests noted that the pool area might lack sun in the late afternoon or have limited sunbeds, many appreciated the option of swim-up rooms for direct access and guaranteed sun. Free Wi-Fi is generally reliable throughout the hotel, though a few guests experienced instability in certain rooms. Each room is equipped with a mini-bar (with some complimentary items), a kettle for hot beverages, and a safe for valuables. Thoughtful additions like umbrellas in the rooms are also appreciated. The hotel provides a convenient laundry service, and an elevator ensures easy access to all floors. While a spa is on-site, one guest found it noisy and lacking in style, and a gym is not available.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, with rooms described as spotless, very clean, and well-maintained daily, including fresh towels and frequent linen changes. The rooms are generally praised for being spacious and large, offering ample space for luggage and relaxation. While some found the decor a little dated or in need of minor refurbishment, the overall comfort is high. The beds are frequently highlighted as very comfortable, ensuring a restful sleep, though a few guests found them too firm or the pillows uncomfortable. In-room amenities include daily complimentary water, tea and coffee facilities, and a balcony, often with pleasant views. The bathrooms feature both a bath and a shower, with good water pressure and hot water, though some noted issues with shower curtains not containing water effectively or a lack of hand soap. Air conditioning is generally effective, providing comfort, but some guests experienced it as noisy or difficult to regulate, and occasional noise levels from adjoining rooms or plumbing were reported.

Dining & Food Quality
The breakfast at the hotel receives widespread positive feedback, consistently described as a great buffet with a wide array of choices. Guests appreciate the variety, which includes both savoury and sweet options, with different warm dishes available daily. The menu typically features omelettes cooked to order, bacon, Thai food such as noodles and rice, fresh fruit, yoghurts, cereals, and various breads with a working toaster. Many highlight the quality of the food, finding it tasty and plentiful, though a few isolated comments mentioned cold hot food or a modest selection. The coffee is frequently praised as good or very good, and not instant. While the hotel does not extensively feature other dining options, there is a poolside bar offering good service and happy hour specials, including cocktails. The overall restaurant area is functional, though some guests suggested it could benefit from a refresh.

Location & Accessibility
The hotel boasts an excellent and central location in Ao Nang, offering a perfect balance of accessibility and tranquility. It is conveniently situated just off the main road, ensuring a quiet environment while being within easy walking distance to key attractions. The Ao Nang beach is a short 5 to 15-minute walk away, and the night market can be reached in about 10 to 15 minutes on foot. Guests appreciate the immediate proximity to numerous shops, restaurants, and massage parlors, with a 7/11 convenience store just a stone's throw away. The longtail boat pier for island trips is also a mere 5-minute walk. For those preferring not to walk, taxis and tuk-tuks are readily available right outside the hotel. The location is also a good base for exploring other nearby beaches. Parking is available for guests with hire cars, adding to the convenience.

Staff & Service
The staff at the hotel consistently receives outstanding praise, being described as the heart of the place. Guests frequently highlight their friendliness, helpfulness, and attentiveness, noting that they go above and beyond to make visitors feel welcome and special. The reception staff are particularly commended for their efficiency in assisting with tour bookings and airport transfers, often providing better value than external agencies. Many guests were delighted by thoughtful gestures such as room decorations and welcome amenities for special occasions. The cleaning staff are also highly regarded for their thorough daily service, ensuring rooms are spotless and towels are changed regularly. Despite a few isolated comments about a specific male staff member being perceived as rude, the overwhelming sentiment is one of exceptional customer service. The team is quick to address any issues, such as room maintenance, and provides assistance with luggage, contributing to a smooth and pleasant stay.

Additional Information
Guests should be aware of a 100 baht deposit required for beach towels, which is fully refundable upon return, while pool towels are provided free of charge. Although the hotel is often rated as a 4-star property, many guests feel it aligns more closely with a high-quality 3-star experience, offering excellent value for money. For those booking excursions through the hotel, it is advisable to pay by cash to potentially avoid a 3% charge on card payments. Some rooms may have locked connecting doors, which can occasionally lead to noise transfer from adjacent rooms. While two bottles of complimentary water are provided daily, additional bottles may incur a small charge. Guests have noted that the air conditioning can be challenging to regulate, sometimes resulting in rooms feeling either too cold or humid. The hotel's sunbed availability around the pool can be limited, especially during peak times, with some guests reserving them early. Additionally, there is no dedicated evening bar on-site for guests to unwind.