Awa Resort Koh Chang

The hotel is a memorable destination, particularly celebrated for its expansive swimming pool and stunning sunset views over the sea, creating a peaceful and relaxing atmosphere. Guests consistently highlight the exceptional friendliness of the staff, the spaciousness of the rooms, and the hotel's prime location. It is an ideal fit for couples seeking a romantic getaway with picturesque evenings, and families who appreciate the large pool and comfortable accommodations. Sightseers and business travelers also find the central location highly convenient for exploring the area. To enhance your stay, consider requesting a room in the main building for optimal views and be aware that while the hotel offers sea access, the immediate beachfront is rocky, so water shoes are advisable for swimming.

Facilities & Amenities
The hotel boasts a very large swimming pool that is a major highlight, often described as beautiful, clean, and perfect for both relaxation and serious laps, with some guests noting its 50-meter length. While most guests enjoy the pool, some mention that sunbeds can be scarce during peak times, with a tendency for early morning reservations. The spa and massage services are highly praised for their quality and reasonable pricing, with the option for relaxing beach massages. Rooms frequently feature spacious balconies equipped with comfortable daybeds, providing an excellent spot to unwind. Wi-Fi connectivity receives mixed reviews, with some guests experiencing slow or intermittent service in their rooms, though it is generally available. Parking is convenient, though its location can sometimes be a bit of a walk from the rooms.

Cleanliness & Room Comfort
Rooms are consistently described as spacious and generally clean, offering ample space for guests to relax. The beds receive high praise for their exceptional comfort, often likened to sleeping on clouds, ensuring a restful night. Many rooms feature large bathrooms that include both a bathtub and a separate shower, adding to the comfort. However, feedback on room condition is mixed; while many find them well-maintained, some guests report issues such as dampness or a musty smell, particularly in older rooms or those with less effective air conditioning. Some also note low lighting in rooms and bathrooms, and occasional problems with hot water pressure or older hairdryers. Noise levels are generally peaceful, though some minor disturbances from air conditioning or neighboring rooms are occasionally mentioned.

Dining & Food Quality
The breakfast buffet generally offers a good variety of options, including fresh eggs and omelets, and is often enjoyed outdoors with a sea view. Most guests find the breakfast satisfying, though some note that the selection of Western hot food, such as bacon or cheese, can be limited, and replenishment can be slow during busy periods. The hotel's restaurants and buffet dinners are frequently praised for their tasty Thai cuisine, with popular features like seafood buffets, live music, and captivating fire shows. The happy hour at the bar is a significant draw, offering extended hours and good value on drinks. In-room dining also receives positive comments for its quality, with specific dishes like Tom Yum Goong being highlighted.

Location & Accessibility
The hotel's central location in Kai Bae is a major advantage, placing guests within easy walking distance of numerous restaurants, bars, shops, and street food vendors, including a nearby 7-Eleven. This prime spot makes it highly convenient for exploring the local area and enjoying the nightlife. While the hotel offers direct access to the sea, it is important to note that the immediate beachfront is rocky and does not feature a traditional sandy beach for lounging or easy swimming, though steps provide access to the water. Guests often recommend wearing water shoes for sea entry. The hotel is also conveniently located near various tourist attractions, such as the Kai Bae View Point and Elephant Sanctuary, making day trips easily accessible.

Staff & Service
The staff consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor, constant smiles, and willingness to go above and beyond to ensure a pleasant stay. The check-in process is often described as quick and efficient, with staff accommodating early arrivals when possible. Specific examples of excellent service include assistance with unexpected accidents, providing valuable recommendations for island-hopping tours, and efficiently arranging transportation. Many guests appreciate the staff's professionalism and their ability to communicate effectively in English, contributing significantly to a positive and memorable experience.

Additional Information
The hotel features a distinctive oriental-style architecture with a minimalist design, making it a popular spot for photography. Guests frequently mention that the property, while beautiful, shows signs of aging and could benefit from further maintenance and renovations, with some areas appearing tired or worn. There are occasional reports of guests reserving sunbeds early in the morning, which can limit availability for others later in the day. Some guests have noted a policy regarding bringing outside water bottles or food into the hotel. Despite these points, the hotel's commitment to providing a comfortable and aesthetically pleasing environment is evident, with ongoing efforts to improve facilities.