Eco Inn Prime Mae Sot

The hotel's design and facilities lend it the appearance and functionality of a conference center, making it a notable choice for large gatherings and business events in Mae Sot. Guests consistently highlight the hotel's overall cleanliness, spacious rooms, and convenient location near the city center and main road. It is particularly well-suited for business travelers attending conferences, groups traveling together, and budget travelers seeking good value. Many also find it ideal for cross-border travelers needing a comfortable stopover. The hotel is praised for offering decent facilities and a pleasant stay at an affordable price point. To ensure a quieter experience, some guests recommend requesting a room towards the end of the corridor. Additionally, for easier transportation, it is advisable to ask the reception to book taxis, as the hotel's relative newness means it might not be immediately recognized by all local drivers.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience and comfort. A standout feature is the presence of multiple meeting rooms and large conference rooms, making it a popular venue for business events and group gatherings. Guests consistently appreciate the reliable and free Wi-Fi available throughout the property, ensuring connectivity. Rooms are equipped with essential amenities such as a sofa, a safe, a clear TV, and efficient air conditioning. While bottled water is provided, some guests note the absence of tea and coffee making facilities in the rooms. The refrigerator in the room is notably small, lacking a freezer compartment. The hotel also provides bicycles for guests to borrow, offering a convenient way to explore nearby restaurants. The modern design includes elevators and breezeway bridges, contributing to an airy and pleasant environment.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness, describing rooms as new, neat, and bright. The comfortable beds with thick mattresses and fresh, white linen are consistently praised for ensuring a restful night's sleep. While many guests find the rooms spacious, some have noted them to be a little cramped or narrow, occasionally leading to minor inconveniences. The bathrooms are generally described as large and clean, with ample hot water for showers. However, a recurring concern is the slippery bathroom tiles, which guests advise caution with. Noise can be an issue, as the room doors are not very soundproof, leading to disturbances from hallway activity or outside sounds like roosters. Despite this, the ability to open windows is appreciated, and rooms are generally considered quiet enough for sleeping. Some guests also noted a lack of convenient places to hang towels.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives mixed but generally positive feedback. Many guests describe the food as delicious and good, with a buffet setup offering various options like rice, porridge, bread, tea, and coffee. While some appreciate the variety of food available, others feel there aren't many choices. A significant and recurring issue highlighted by several guests is the presence of flies in the breakfast area, which detracts from the dining experience. Some specific criticisms include the use of milk powder instead of fresh milk and watermelon being the only fruit served. Despite these points, the kitchen staff, especially the cook, are often noted for their friendly and smiley demeanor. The hotel also caters to events, with conference meals being provided and well-received by attendees.

Location & Accessibility
The hotel boasts a convenient location in the heart of Mae Sot city, situated right next to the main road, making it easily accessible for travelers. Guests appreciate its proximity to various amenities, including a 7-11 and other places to find food, with Robinson also nearby. While described as being "in the heart of the city," some reviews clarify that it is about 1.5 km from the center or "a little out of town," suggesting it's not in the most bustling area, which contributes to a quieter atmosphere. This slightly removed position means it's a bit of a hike to the main part of town, but it's still considered easy to get in and out of. Parking is widely available and generally convenient, with ample space for vehicles. The hotel is also noted to be about 10 kilometers from the border, making it a suitable stop for those traveling across.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, politeness, and overall good service. Guests frequently highlight the receptionists for being welcoming, efficient, and providing complete details, ensuring a smooth experience. The staff are noted for attending to guest details very quickly and being helpful with various requests, including assisting with packing. The housekeeping staff are also commended for their service and maintaining cleanliness. Many reviews specifically mention the positive interactions with staff across all areas, including the breakfast dining area. The staff's English proficiency is also appreciated by international guests. While the service is generally excellent, a few guests on business trips or with large tour groups noted that the staff seemed overwhelmed at times, and some found the cleaning staff to be loud when working.

Additional Information
Guests should be aware of a specific safety concern regarding the handrails on higher floors, which some found to be too low and potentially dangerous for children. While the hotel is generally well-maintained and modern in its design, a few isolated maintenance issues were noted by guests. These included reports of broken lights in corridors on certain floors, which could affect visibility, and instances where water in the shower area did not drain properly, causing minor inconvenience. The hotel's overall design, featuring an airy layout and modern aesthetics, is generally appreciated for its pleasant ambiance. These unique observations provide additional context for potential guests, highlighting specific areas for attention or unique aspects of the property.