Fortune Dee

This hotel is highly regarded for its prime location directly opposite the Robinson Department Store, making it a standout feature for guests seeking convenience and accessibility. It is frequently praised for its cleanliness, offering a comfortable and well-maintained environment. Many guests find it to be a good value for the price, especially considering its central position. The hotel also provides ample parking, which is a significant advantage in the city center. It is an ideal choice for shoppers due to its immediate proximity to retail, and equally suitable for business travelers needing a convenient base for extended stays. Short-stay guests and those on a stopover also appreciate its ease of access and practical amenities. To enhance your stay, guests might consider requesting a room away from the main corridor to minimize noise, and be aware that while breakfast is included, its variety may be limited.

Cleanliness & Room Comfort
Guests frequently commend the hotel's overall cleanliness, noting that rooms are generally well-maintained and tidy. However, feedback on room comfort is mixed, particularly concerning the mattresses. While some guests found the beds soft and comfortable, ensuring a restful sleep, a significant number reported that mattresses were collapsed or too soft, impacting sleep quality. Rooms are often described as small or compact, though many find them adequate for the price. A recurring issue is the performance of the air conditioning, with several guests experiencing units that were not cool enough or struggled to cope, especially in rooms facing the sun. Noise levels are a notable concern, with complaints about poor soundproofing leading to disturbances from slamming doors, corridor activity, and even noise from adjacent properties. Some also mentioned light water flow in the showers and occasional issues like a musty smell or old towels.

Dining & Food Quality
The hotel consistently includes breakfast, which is a convenient amenity for many guests. However, feedback regarding the food quality and variety is frequently mixed, often leaning towards the negative. Many guests describe the breakfast as ordinary, general, or too little, noting a significant lack of variety and that the menu remains the same every day during longer stays. Specific criticisms include the breakfast being cold and the quality of items like flour sausage and ham being unsatisfactory. Some guests expressed a desire for more substantial options such as porridge or bacon, and one review specifically mentioned the absence of rice. While it provides a basic start to the day, guests should manage their expectations regarding the breadth and culinary appeal of the breakfast offerings, which are often limited to items like eggs and toast.

Location & Accessibility
The hotel's central location is a major highlight, consistently praised by guests for its exceptional convenience. Its most significant advantage is being situated directly opposite the Robinson Department Store, making it incredibly easy for guests to access shopping, dining, and entertainment options. The immediate vicinity also benefits from a 7-Eleven convenience store right next door, providing easy access to essentials. Guests appreciate the abundance of restaurants and bars within walking distance, offering diverse dining choices. The hotel is positioned in the heart of the city, making it a convenient base for exploring the area and for those on business trips or short stays. Furthermore, the availability of ample parking is a significant draw, with many guests noting the convenience of having a spacious and often roofed parking area, allowing them to park their vehicles securely and explore the surroundings on foot.

Staff & Service
The staff at the hotel generally receive positive remarks for their politeness, service-minded attitude, and overall helpfulness. Many guests describe the service as good or even perfect, contributing to a pleasant stay. Staff are often commended for their attentiveness and willingness to assist guests with their needs, from check-in to general inquiries. They are perceived as friendly and dedicated to ensuring guest satisfaction. However, one isolated incident highlighted a significant lapse in communication and service regarding a guest's car being hit in the parking lot, where the hotel staff reportedly failed to inform the guest promptly or take appropriate action, causing considerable distress. Despite this specific negative experience, the overwhelming sentiment from reviews indicates that the hotel's team strives to provide good service, ensuring a welcoming and supportive environment for most visitors throughout their stay.