Gold

This hotel offers a memorable stay primarily due to its central location right next to the river and a tranquil park, providing a peaceful escape while being just a short stroll from the historic town center. Its historic charm and the convenience of included meals are frequently highlighted by guests. Many appreciate the spacious rooms and the availability of on-site parking. The hotel is an excellent choice for sightseers eager to explore the town on foot, couples seeking a romantic getaway, and families looking for a comfortable base near green spaces. Motorcyclists also find the secure parking particularly beneficial. To ensure a comfortable stay, guests might consider inquiring about room locations to avoid potential noise from adjacent areas and should be aware that parking incurs an additional fee.

Facilities & Amenities
The hotel provides convenient private parking on-site, though guests should note that this amenity comes with an additional charge. Some rooms are uniquely equipped with a private sauna, offering a luxurious touch, although a few guests reported cleanliness issues or non-functional saunas. While some rooms feature a Smart TV, there were instances where these were not operational. A recurring point of feedback is the absence of certain modern conveniences, such as air conditioning, mini-bars, kettles, or coffee/tea making facilities in the rooms, which some guests found inconvenient. Furthermore, the hotel lacks an elevator, meaning guests must use stairs, and some found the corridors to be dimly lit due to an automatic lighting system, which could feel unsettling.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. While some guests found their rooms to be clean and well-maintained, a significant number reported considerable issues, including visible dust, spiderwebs, and mold in bathrooms. Instances of stained or ripped linens and uncleaned shower drains were also mentioned. The room furnishings are often described as historic or baroque, contributing to the hotel's charm, but many found them to be outdated, shabby, or in need of restoration, with some furniture showing cracks and walls being scratched. Bed comfort varies widely, with some guests praising comfortable beds, while others experienced sagging mattresses or found them to be uncomfortably soft or firm. Bathroom issues, such as mold, poor drainage, and the absence of a shower curtain, were also noted. Some rooms experienced noise from adjacent areas like the restaurant or hotel facilities.

Dining & Food Quality
The hotel's dining options, particularly the included breakfast and dinner, are a significant aspect of the guest experience. Breakfast is generally described as good, offering a decent selection, though some guests found the variety to be somewhat simple or limited, especially for longer stays. The quality of coffee at breakfast received mixed reviews, and some noted that the buffet items were not consistently refreshed. The included dinner is frequently praised as delicious and offers excellent value, making it a popular choice for guests. However, a few guests felt the food quality for dinner was more akin to "canteen level" or that the menu was too limited for extended stays. Some also observed that the restaurant chairs were not always clean.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets. It boasts an excellent and central position, nestled directly beside the river and a tranquil park, providing a serene environment while remaining just a short walk to the historic town center and its main attractions. Guests particularly appreciate its close proximity to the bridge that leads directly into the heart of the town. The availability of private parking on-site is a significant convenience for those traveling by car or motorbike, although it is important to note that this amenity incurs an additional fee. This prime location makes the hotel an ideal and convenient base for guests wishing to explore the city entirely on foot.

Staff & Service
The staff at the hotel generally receives positive feedback for their friendliness, helpfulness, and welcoming demeanor. Many guests commend the reception staff for their professionalism and willingness to assist with inquiries, provide local recommendations, and accommodate requests, such as heating baby food. However, there were some isolated comments regarding staff attentiveness, particularly within the restaurant during breakfast service, where some guests noted a lack of engagement or observed staff using mobile phones. While some guests mentioned that the staff's English proficiency could be limited, this was typically not a significant barrier to effective communication, as staff often found ways to communicate effectively. Overall, the majority of interactions with the staff contribute positively to the guest experience, making guests feel well-cared for during their stay.

Additional Information
Guests frequently highlight the hotel's good value for money, especially considering the included meals. It is important for guests to be aware of the early 10 AM checkout time. Some reviews mention instances of miscommunication regarding restaurant closing times, which led to disappointment for those wishing to dine later. There were also reports of unexpected charges, including parking fees not clearly stated at booking, and isolated attempts at overcharging during checkout. The property is noted for being outdated in some aspects, reflecting its historic nature. For those traveling with motorbikes, the on-site parking is considered safe and ideal. A common piece of advice from past guests is to plan for a two-day stay to fully immerse oneself in the town's charm.