Hotel Marta

The hotel is highly regarded for its excellent central location, making it a prime choice for exploring the city, and its exceptionally friendly staff who consistently go above and beyond to assist guests. Its unique 1950s architectural design, including a protected spiral staircase, adds a distinctive charm. The hotel offers a great balance of value and convenience in an otherwise expensive city, making it ideal for solo travelers, business travelers, and sightseers who prioritize accessibility and a welcoming atmosphere. Couples and families also find it suitable, especially those who appreciate a clean, functional base for their adventures. To enhance your stay, consider utilizing the complimentary 24/7 hot drink station in the lobby and be prepared for potential street noise by using the earplugs thoughtfully provided in the rooms, particularly if you prefer to sleep with windows open.

Facilities & Amenities
Guests highly appreciate the practical amenities available, particularly the 24/7 hot water/coffee/tea machine located in the lobby, which provides complimentary beverages throughout the day. This communal area also features a microwave for guest use, adding to the convenience. The hotel offers luggage storage services, which is a significant benefit for guests arriving early or departing late. While rooms generally do not include a kettle, the lobby facilities compensate for this. Other useful amenities mentioned include free Wi-Fi throughout the property, and the provision of umbrellas and adapters for Swiss power sockets, demonstrating a thoughtful approach to guest needs. The presence of an elevator is also noted as a convenience for handling luggage.

Cleanliness & Room Comfort
The rooms are consistently praised for their cleanliness and modern, functional design, providing a comfortable base for guests. Most guests find the beds comfortable, ensuring a restful night's sleep, though some mention pillows can be thin or mattresses firm. Room sizes receive mixed feedback; many describe them as small or compact, while some, particularly those on upper floors, found them spacious. A recurring point is the absence of a TV in the rooms, which some guests miss. Noise levels are a significant concern for many, especially from street traffic, trams, and nearby pubs/bars, leading the hotel to proactively provide earplugs. While windows are generally soundproof when closed, the lack of air conditioning means rooms can become hot and stuffy, often necessitating open windows and thus exposing guests to external noise. Bathrooms are typically clean but often described as small, with some noting a small shower box or the absence of a toilet faucet.

Dining & Food Quality
The included breakfast is a consistent highlight for many guests, often described as simple, basic, and sufficient to start the day. A notable feature is that the breakfast is entirely vegetarian, which is appreciated by some but a point of disappointment for others who miss meat options like ham or salami. The breakfast variety is generally considered good within its vegetarian scope, offering fresh items such as breads, croissants, fruits, vegetables, cheeses, and boiled eggs. Guests also commend the good coffee and tea available during breakfast. While the selection remains largely the same daily, the quality and freshness are frequently praised, and staff ensure items are regularly replenished.

Location & Accessibility
The hotel's central location is overwhelmingly cited as its strongest asset, offering unparalleled convenience for exploring the city. It is ideally situated within walking distance from Zurich HB train station, typically a short 5 to 10-minute stroll, making arrivals and departures effortless. Guests appreciate its proximity to the Old Town, with its charming streets, numerous shops, and a wide array of restaurants and bars. The hotel also boasts excellent access to public transport, including tram stations and the Funicular, providing easy connections to various parts of the city and direct routes to the airport. This prime position allows guests to conduct most of their sightseeing and activities on foot, minimizing travel time.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor and willingness to go above and beyond to assist with inquiries, provide directions, and offer recommendations. The check-in process is generally described as easy and efficient, with many guests appreciating the flexibility for early check-in when rooms are available. Staff are also commended for their attentiveness in providing amenities like umbrellas and adapters, and for efficiently managing luggage storage. The overall impression is one of genuine care and a strong commitment to ensuring a positive guest experience, making visitors feel truly valued and at home.

Additional Information
A distinctive aspect of the hotel is its social business concept, which aims to support women, contributing to a positive and welcoming atmosphere. The building itself features a notable 1950s architectural design, including a protected spiral staircase, adding a unique historical charm. Guests should be aware that rooms do not typically include a television, aligning with the hotel's minimalist and functional approach. Furthermore, there is no air conditioning in the rooms, which can lead to warmth, especially during summer months, though fans are provided. Due to potential street noise, particularly from nearby bars and traffic, earplugs are thoughtfully provided in every room. Some guests noted a baggage storage fee for extended periods after check-out, and a few mentioned a destination fee.