Petram Resort & Residences

This resort offers a truly exceptional experience, highlighted by its stunning rooftop infinity pool and comprehensive wellness area, which many guests describe as a piece of heaven and a soul-expanding retreat. The resort is consistently praised for its overall beauty, immaculate cleanliness, and the high standard of its modern facilities, making it an ideal destination for various travelers. Families appreciate the dedicated amenities and spacious apartments, while couples find it a perfect romantic getaway for relaxation and unwinding. Sports enthusiasts also benefit from the excellent gym and nearby golf course. The focus on guest well-being and the serene atmosphere contribute to a memorable stay. To maximize your experience, guests recommend exploring the extensive wellness offerings and enjoying the breathtaking views from the rooftop, especially at sunset, and taking advantage of the fully equipped apartment kitchens for added convenience.

Facilities & Amenities
The resort boasts an impressive array of facilities designed for comfort and enjoyment. A standout feature is the rooftop infinity pool, often described as spectacular and one of the longest in Europe, offering breathtaking views. Guests also enjoy two other fantastic outdoor pools and a heated indoor pool, though some found the indoor pool's temperature could be warmer. The extensive wellness area is highly praised, featuring spacious saunas with scenic views and hot tubs for ultimate relaxation. A well-equipped fitness center with an amazing view is available for active guests. Most apartments include a fully equipped kitchen with a washing machine, providing convenience for longer stays. Wi-Fi is fast and reliable throughout the property, and ample parking is readily available and included. For younger guests, there is a great outdoor playground, though the indoor kids club is noted as being small and more suitable for very young children, lacking animation.

Cleanliness & Room Comfort
Guests generally commend the spacious and clean apartments, often noting a pleasant scent in the hallways upon arrival. The accommodations are described as modern, stylish, and well-equipped, creating a welcoming atmosphere. Most guests found the beds comfortable, ensuring a restful sleep. However, feedback on the sofa bed is consistently negative, with many finding it impossible to sleep on, especially due to a lack of proper curtains for nighttime darkness. While the kitchen facilities are appreciated, some guests reported issues such as mold in the shower or a persistent sewage smell in their rooms. A few guests also mentioned concerns about pet hair on furniture. Additionally, some experienced low water pressure in the showers. Despite these isolated issues, the overall impression of room comfort and cleanliness remains positive, with the apartments providing a luxurious and inviting retreat.

Dining & Food Quality
Feedback on dining experiences is mixed, though many guests praise the delicious meals offered at the resort's restaurants, featuring a blend of local and international flavors. The rooftop restaurant is particularly highlighted for its amazing menu, stylish ambiance, and stunning views. Most guests found the breakfast to be fresh, diverse, and excellent, with a good variety of options, including local products and unlimited freshly squeezed orange juice and coffee. However, some guests expressed dissatisfaction with the breakfast experience, citing a lack of variety over multiple days, frequent issues with coffee machines, and crowded buffet areas leading to long waits. A few reviews also mentioned that the food quality in some restaurants was not commensurate with the prices, and that the à la carte options could benefit from more choices.

Location & Accessibility
The resort is highly regarded for its quiet location and proximity to the sea, offering a peaceful retreat. Guests appreciate the convenience of readily available parking, which is often included. The beach access is generally good, with the sea being a short walk away, and a shuttle service is available for convenience. However, the nature of the beach itself receives mixed reviews; it is described as rocky, with entry into the water primarily via stairs, making it less ideal for small children or those with mobility challenges. While the resort offers stunning views, some guests noted that the immediate surrounding area is still under development or lacks extensive dining options within walking distance, suggesting the need for a car to explore further afield.

Staff & Service
The staff at the resort generally receives high praise for being friendly, helpful, and professional. Many guests highlighted the attentive service provided by the wellness staff and reception team, who are commended for their cordiality and willingness to assist with requests. The check-in process is typically smooth and efficient. However, there are recurring comments about inconsistencies in service quality, particularly in some restaurant outlets, where a few guests experienced rude or disorganized behavior from staff, leading to dissatisfaction. Some also noted a general lack of responsiveness from management regarding issues. Despite these isolated negative experiences, the majority of reviews emphasize the dedication of the staff to ensuring a pleasant and worry-free stay, with many expressing a desire to return due to the positive interactions.

Additional Information
The resort operates a pet-friendly policy, providing amenities like bowls and sleeping baskets for furry companions, though some guests noted unexpected daily charges and changes in designated pet areas. A significant point of contention is the spa access policy, as children under 16 are reportedly not allowed, a detail guests often discover only upon arrival, despite general pool access permissions. Similarly, the infinity pool rules regarding age restrictions are not consistently enforced, leading to some guests wishing for an adults-only environment. Other minor points include mixed feedback on the indoor pool temperature, limited TV channels, and suggestions for more comprehensive kitchen essentials in apartments. The gym opening hours are also considered late by some, and there is a noted absence of animation for children.