Wellness Forest Ito - Kyoritsu Resort

The hotel's most distinctive feature is its exceptionally spacious, apartment-style rooms, often described as feeling like a private villa or condominium unit, with many exceeding 100 square meters. This unique setup makes it an ideal choice for families, large groups, and multi-generational travelers seeking ample space to relax and socialize. Guests appreciate the home-like atmosphere, which allows for comfortable extended stays, especially for those looking to settle in rather than just pass through. The hotel is also noted for its diverse buffet dining and complimentary services like welcome drinks and late-night noodles, enhancing the overall value. For those planning a visit, it is advisable to arrive early to secure convenient parking as spaces are limited, and to consider visiting during weekdays or off-peak times to avoid crowded dining areas and elevators, which can experience long waits. Additionally, guests with young children might consider bringing their own child-sized utensils for dining convenience.

Facilities & Amenities
The hotel, originally designed as a resort apartment complex, offers exceptionally spacious rooms that include a kitchen equipped with a microwave, oven, and a large refrigerator with freezer and vegetable compartments, making it suitable for longer stays and self-catering. Many rooms also feature an in-room washing machine, adding to the convenience. Guests can enjoy various complimentary services, such as welcome drinks (including beer), ice cream after using the baths (though availability can be limited to specific hours), and a popular late-night noodle service. The property boasts large communal baths with outdoor sections and saunas, though some guests note the facilities show signs of age, with occasional non-functional features or weak dryers. An indoor walking pool is available, but it is strictly for walking and not for swimming or playing. However, the limited number of elevators can lead to significant wait times, especially during peak hours.

Cleanliness & Room Comfort
Guests frequently highlight the generous size of the rooms, often comparing them to full apartments, which provides a sense of openness and ample space for relaxation. While many reviews praise the overall cleanliness of the accommodations, some guests have noted areas where cleaning could be more thorough, such as dust accumulation in less visible spots or stains on mattresses. Feedback on bed comfort is mixed, with some finding the beds old or reporting creaking springs, leading a few guests to prefer sleeping on the traditional Japanese tatami mats available in some rooms. Despite the hotel's family-friendly atmosphere, the rooms themselves are generally considered quiet, offering a peaceful retreat from the more bustling common areas. However, some guests have experienced issues with temperature control in the large spaces, finding the air conditioning less effective, and a few have reported an unpleasant smell near the bathroom sink.

Dining & Food Quality
The hotel offers a buffet-style dining experience for both breakfast and dinner, featuring a rich variety of dishes that many guests find satisfying and plentiful. A standout feature for many is the freshly grilled steak, consistently praised for its tenderness and flavor, often leading guests to enjoy multiple servings. The crab served at dinner receives mixed reviews; some guests rave about its deliciousness and ample meat, while others find it salty or lacking in substance, suggesting quality may vary by season. The night noodle service, a complimentary late-evening offering, is widely popular and highly regarded for its simple yet delicious broth. While the breakfast buffet offers a good selection, including fresh local fish, some guests have expressed disappointment with the quality of the rice or bread. Most guests appreciate the effort to keep food replenished, though some note that dining areas can become very crowded and noisy, especially during peak times, leading to long queues for popular items.

Location & Accessibility
The hotel is situated in a quiet, residential area, offering a peaceful environment away from the typical hustle and bustle of a resort town. While not directly in the city center, it provides a free shuttle bus service to and from Ito Station, making it accessible for guests without private transportation. However, a significant recurring concern among guests is the limited and often problematic parking, with many reporting that the main lot quickly fills up, necessitating parking in distant auxiliary lots that can be inconvenient, especially in inclement weather. Guests appreciate the proximity to local conveniences like a supermarket and convenience stores, as well as a few casual restaurants. A notable aspect of the hotel's layout is that accessing the large communal baths and dining areas often requires guests to move between buildings outdoors, which can be uncomfortably cold during winter months.

Staff & Service
The hotel staff generally receive positive feedback for their friendliness, helpfulness, and attentive service, with many guests highlighting their polite demeanor and willingness to assist. Specific instances of excellent service include staff proactively offering to take photos for guests and ensuring a relatively quick check-in process. However, a notable number of reviews detail significant issues, particularly concerning booking discrepancies and staff handling of these problems; some guests reported being incorrectly charged or having their reservations misunderstood, with staff sometimes appearing unhelpful or unapologetic in resolving these matters. While many appreciate the overall service, some dining staff have been described as rushing guests or lacking attentiveness, and there are isolated reports of staff exhibiting a lack of awareness or hospitality in certain situations, such as when dealing with guest complaints or service interruptions.

Additional Information
This unique property was originally constructed as a resort apartment complex, which explains its distinctive layout and the exceptionally large rooms that are well-suited for long-term stays due to the in-room kitchens and washing machines. The hotel is notably pet-friendly, offering specific accommodations for guests traveling with animals, though finding suitable outdoor areas for pets can sometimes be a challenge. It attracts a diverse clientele, including many families with young children, large groups, and even student sports teams, which can contribute to a lively, sometimes noisy, atmosphere in common areas. Guests often praise the hotel's cost-performance, finding it offers good value given the spacious rooms and extensive buffet options. However, some guests have reported issues with mobile phone signal in certain areas, particularly the lobby, and there are occasional mentions of bugs in common spaces.