Lanna Oriental Hotel - SHA Extra Plus

This hotel offers a unique and aesthetic design that sets it apart, providing a memorable stay for guests. Its central location within the old city walls makes it an ideal base for exploring, appealing to sightseers and couples looking for a charming getaway. Many guests highlight the hotel's comfortable beds and the inviting pool area as key features. The overall experience is often described as offering good value for money, making it suitable for budget-conscious travelers who appreciate distinctive accommodations. To make the most of your stay, consider inquiring about specific room layouts, as some feature low-level beds, and be aware that while breakfast is offered, some guests prefer to explore the numerous local dining options nearby for more variety.

Facilities & Amenities
The hotel features a pleasant pool area that many guests find to be a highlight, offering a refreshing escape after a day of exploring. While some describe the pool as small or note that it can be cold, the presence of a lively pool bar and engaging staff often enhances the experience. For those looking to stay active, a gym is available, though it is generally described as small and functional, with some guests noting a lack of air conditioning. Wi-Fi connectivity receives mixed reviews, with some guests experiencing frequent disconnections. Rooms are equipped with a mini-bar and fridge, and some include a balcony, providing additional comfort and convenience. Ample parking is also available on-site, which is a plus for guests with vehicles.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many describe the rooms as clean, spacious, and well-maintained, praising the exceptionally comfortable beds and quality linens that ensure a restful sleep. However, some reviews mention issues such as dirty sheets, dust, mold in bathrooms, or even the presence of a cockroach. The bathroom experience is also inconsistent; while some appreciate the spaciousness and large bathtubs, others report problems with inconsistent water temperature and pressure, blocked drains, or slippery floors. Noise levels can be a concern for some, particularly from street noise or a persistent whirring sound, though many rooms are generally quiet. Room amenities like air conditioning are usually effective, but some guests note limited storage space.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive mixed feedback. While some guests praise the breakfast for its variety and quality, describing it as delicious or phenomenal with a wide range of options, a significant number of reviews express disappointment. Common complaints include a lack of choice, cold food, repetitive menus, poor quality coffee, and artificial juice. Items like bread and croissants are sometimes described as hard or stale, and hot food is not always replenished promptly. In contrast, the hotel's main restaurant and room service generally receive positive comments for their food quality and value. The bar is frequently highlighted for its excellent cocktails and the friendly, engaging staff who create a pleasant atmosphere.

Location & Accessibility
The hotel's central location within the old city walls is consistently praised as a major advantage. Guests appreciate being within easy walking distance of numerous popular attractions, including temples, the Sunday night market, various food streets, and a wide selection of restaurants and shops. Despite its central position, many guests find the immediate area around the hotel to be surprisingly quiet and relaxing. For destinations further afield, the Grab application is frequently mentioned as a convenient and affordable option for transportation. The availability of spacious parking on the hotel grounds is also a notable benefit for those traveling with their own vehicles, adding to the overall accessibility.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendliness and helpfulness. Guests frequently highlight their hospitable, attentive, and welcoming demeanor, noting their willingness to go above and beyond to assist with requests, from booking transportation to accommodating special occasions. The check-in process is generally described as fast and seamless. While some guests mention a language barrier with certain staff members, this does not detract from the overall positive impression of their service. Housekeeping is often commended for daily cleaning, though a few reviews note occasional oversights or a lack of sufficient towels. Overall, the staff's dedication to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel's distinctive traditional design and aesthetic are frequently mentioned as a key part of its appeal, contributing to a unique and memorable stay. Guests should be aware that some rooms feature a futon-style bed on a raised platform, which, while comfortable, might require a bit more effort to get in and out of for some individuals. A common policy noted by guests is that the electricity in the room turns off when the key card is removed, which can be inconvenient for charging devices or maintaining a cool room temperature when out. The hotel's various services, including the cafe, bar, and massage, often require separate payment methods, which is a minor point to consider for convenience.