Mithi Resort and Spa

This resort offers a serene and exclusive natural setting, making it a memorable escape with its private beach and unique natural cave. Guests are consistently impressed by the beautiful scenery, lush grounds, and the generally friendly and attentive staff. The tranquil ambiance makes it an ideal destination for couples seeking a romantic getaway, families looking for a peaceful retreat, and nature lovers desiring a quiet escape from city life. While the resort provides a relaxing environment, it is advisable to confirm bookings directly, especially if made through third-party platforms, and to manage expectations regarding the quality of non-breakfast meals. Be aware that the secluded location means dining options outside the resort are limited, and some external noise might occasionally be present.

Facilities & Amenities
The resort boasts impressive facilities, including a stunning infinity pool with panoramic ocean views and a refreshing saltwater pool. A dedicated lapping pool is also available near the spa and fitness center. While some guests noted a scarcity of sunbeds, the pools are generally well-maintained. The spa offers relaxing treatments, though it can be fully booked, requiring advance reservations. A well-equipped gym provides a pleasant workout experience with a view. The game room, however, is described as outdated and in need of maintenance for equipment like the air hockey and pool table. The private beach is praised for its white sand and snorkeling opportunities, with a unique islet, though some mention seaweed or limited size. A distinctive natural cave within the property offers a unique swimming experience. Guests highly appreciate the convenient golf cart service for navigating the expansive grounds. Wi-Fi connectivity receives mixed reviews, with some finding it stable and others reporting it as weak in certain areas.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing the accommodations as spacious, clean, and well-maintained. The comfortable beds and soft pillows contribute to a restful stay. Rooms are equipped with essential toiletries, hangers, towels, robes, an iron, and a hair dryer. The shower pressure is noted as good, and air-conditioning is effective. Many rooms feature a porch or balcony, with some offering a jacuzzi and scenic views. However, some guests found the rooms to be a bit worn or outdated, suggesting a need for renovation. A significant concern for some guests is the presence of continuous low bass music from nearby areas and construction noise (hammering) starting early in the morning, which can disrupt the peaceful atmosphere and impact sleep quality.

Dining & Food Quality
The breakfast buffet generally receives positive remarks, with guests appreciating the variety of Filipino dishes, fresh fruits, vegetables, and a popular egg station. However, some found the breakfast offerings to be average or basic. The resort operates one main restaurant, and feedback on lunch and dinner options is notably mixed. Many guests describe the food as not tasty, mediocre, below average, or overpriced for the quality, especially given the resort's secluded location which limits alternative dining choices. Conversely, some guests found the food delicious with generous servings, particularly praising the burgers. Serving times at the restaurant can be quite long, leading to frustration for some diners. The bar offers cocktails and a happy hour, though one review mentioned it was often empty and drinks were unsatisfactory.

Location & Accessibility
The resort's secluded and quiet location is a primary draw for guests seeking a peaceful retreat, far removed from the bustling atmosphere of areas like Alona beach. This provides a tranquil environment, ideal for relaxation and escaping city noise. While its remoteness is a benefit for those prioritizing serenity, it means that access to outside attractions, restaurants, and nightlife requires a 10-15 minute ride by tricycle or car. The resort is conveniently located relatively close to the airport and the harbor, facilitating arrivals and excursions. Within the expansive property, the efficient golf cart service is highly valued by guests for convenient transportation to various facilities and accommodations, ensuring easy accessibility across the large grounds.

Staff & Service
The staff consistently receives high praise for their friendly, accommodating, attentive, kind, helpful, professional, and warm demeanor. Guests frequently highlight specific instances of staff going above and beyond to assist them, from cart drivers to restaurant personnel. However, the check-in process can be inconsistent, with some guests experiencing seamless arrivals while others report significant delays due to rooms not being ready or issues with third-party bookings. Communication from the resort, particularly pre-arrival, is a recurring point of concern, with reports of delayed email responses and difficulty reaching the reception by phone. While staff are generally willing to assist with problems, some guests felt that the hotel's response to issues like noise complaints was dismissive, focusing on disclaiming responsibility rather than offering proactive solutions.

Additional Information
The resort is undergoing renovations, which may impact certain areas like the lobby and contribute to occasional construction noise. Guests have reported significant issues with double bookings and unresponsive communication regarding booking changes or refunds, particularly when reservations are made through third-party agencies. The resort maintains strict visitor policies, including restrictions on tricycles entering the property and a 10 p.m. cutoff for visitors, which can be inconvenient for guests meeting local relatives. Despite its natural setting, some guests have encountered lizards and even a rat in their rooms, which the hotel attributes to its "eco-resort" nature. For activities, paddleboard and crystal kayak rentals are available for an additional fee. Guests should be aware that a cash deposit is required upon arrival, and the minibar may be empty despite descriptions.