MORA Boutique Hotel - SHA Extra Plus

This charming boutique hotel offers a serene and clean urban oasis, making guests feel like VIPs from the moment they arrive. Its signature feature is the exceptional staff who consistently go above and beyond, providing attentive and personalized service that creates a truly welcoming atmosphere. Guests consistently praise the hotel's spotless cleanliness, comfortable accommodations, and the delicious food served across its dining venues. The beautiful swimming pool area provides a relaxing escape, while the hotel's central location makes it ideal for sightseers and couples seeking both tranquility and easy access to local attractions. For those looking to unwind, the hotel's intimate ambiance and dedicated service are a perfect fit. To enhance your stay, consider utilizing the staff's expertise for tour arrangements and be sure to enjoy the stunning sunset views from the rooftop bar.

Facilities & Amenities
The hotel boasts a beautiful swimming pool area, often described as an oasis, featuring a sophisticated black-bottomed design and comfortable sunbeds where guests are frequently offered complimentary fruit treats. While some guests note the pool water can be cool, it remains a popular spot for relaxation. A well-equipped fitness center is available, though some equipment is reported as outdated or needing repair, and it could benefit from more free weights and better amenities like larger towels. The hotel also features a dedicated spa offering various massages, including Swedish and Thai, with guests often receiving a discount. For convenience, free Wi-Fi is provided throughout the property, and bicycles are available for guests to explore the local area. A notable feature is the inviting rooftop bar, which is highly recommended for evening drinks and offers excellent views.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness and the overall comfort of the accommodations. Rooms are described as spacious, elegant, and thoughtfully designed, often featuring a separate seating area and a balcony, with pool-view rooms being particularly popular. The comfortable beds and high-quality linens ensure a restful sleep, though a few guests found the pillows less than ideal. Bathrooms are generally spacious and lavish, equipped with good water pressure in the showers, and some even include soaking tubs. In-room amenities are comprehensive, including sufficient fresh water in glass bottles, vanity items, and a coffee maker. While the hotel is generally quiet, some guests on the street side have noted occasional noise levels from outside, but overall, the room environment is conducive to relaxation.

Dining & Food Quality
The hotel receives high praise for its dining options and food quality. Breakfast is consistently highlighted as excellent, offering a wide and varied selection that includes both buffet items and à la carte choices, catering to both Thai and Western palates. Guests particularly enjoy the fresh fruit, made-to-order dishes, and the beautifully presented coffee. The main restaurant and the rooftop bar also serve delicious and well-prepared meals, with many guests choosing to dine on-site due to the high quality and good value. The food is often described as outstanding, with attention to detail evident in the presentation, including fresh flowers on plates. The rooftop bar is especially popular for evening meals, offering great views alongside its excellent menu.

Location & Accessibility
The hotel's central location is a significant advantage, offering a quiet retreat while remaining within easy walking distance of many popular attractions. Guests appreciate its proximity to the Saturday night market, the clock tower, and various local restaurants and shops. While public transportation might be somewhat limited in the immediate vicinity, guests find it easy to arrange rides through apps like Grab. The hotel also provides convenient airport shuttle services, ensuring smooth arrivals and departures. For those with their own vehicles, parking is available and considered safe. The ability to borrow bicycles further enhances accessibility, allowing guests to explore the surrounding area at their leisure.

Staff & Service
The hotel's staff are consistently lauded as its greatest asset, described as exceptionally friendly, attentive, and helpful. They are praised for their proactive approach, often anticipating guest needs and going above and beyond to ensure a pleasant stay. The quick check-in process is seamless, often accompanied by welcome drinks and a comprehensive orientation. Staff members are highly efficient in organizing tours and transport arrangement, including local excursions and airport transfers. Their genuine smiles and willingness to assist with any request, from recommending restaurants to providing complimentary fruit by the pool, create a warm and personalized experience. The housekeeping team is also noted for their thoroughness and attention to detail, maintaining the hotel's high standards of cleanliness.

Additional Information
The hotel maintains a strict non-smoking policy throughout its indoor and outdoor premises, with a designated smoking area located in the parking lot, which some guests find restrictive. The property utilizes reusable glass water bottles in rooms, promoting sustainability. While the hotel is relatively new, it is well-maintained and appears pristine. Some guests have noted a potentially slippery step at the entrance to the swimming pool, suggesting caution. The hotel offers complimentary items such as fruit platters by the pool, welcome drinks, and even farewell gifts, adding a thoughtful touch to the guest experience. The boutique size of the hotel contributes to an intimate and personalized atmosphere, allowing staff to provide exceptional individual attention.