Washington R&B Hotel Sapporo Kita 3 Nishi 2

This hotel is highly regarded for its excellent location, offering immediate access to Sapporo Station and the city's underground network, making it an ideal choice for sightseers and business travelers seeking convenience. Guests consistently commend the hotel's cleanliness and the generally friendly staff who contribute to a pleasant stay. A notable feature is the freshly baked bread served at breakfast, which receives frequent praise. While the compact rooms are a recurring theme, they are often described as sufficient for a comfortable night's sleep. For those planning to explore the city, utilizing the direct underground passage from the station can significantly enhance accessibility, especially during inclement weather. Additionally, guests should be prepared for the room sizes, which are designed for efficiency rather than spaciousness.

Facilities & Amenities
Guests appreciate the convenient free coffee service available on the second floor, which also features a microwave for guest use. While the hotel provides laundry machines, some guests have reported issues with their availability or functionality, suggesting a need for more consistent maintenance. Free Wi-Fi is available, though a few guests experienced spotty connections. The hotel offers a thoughtful selection of skincare and cosmetic amenities, which can be picked up at the front desk, along with pajamas and umbrellas. Basic in-room amenities are minimal, requiring guests to collect necessary items from the common area. The presence of ice machines and vending machines further adds to guest convenience.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its clean rooms and bathrooms, which are well-maintained. However, feedback on room size is mixed, with many guests finding them to be small, narrow, and compact, particularly noting the tight desk space and small bathtubs. While some guests found the beds comfortable, others described them as firm, and a few mentioned flat pillows. Noise levels can be an issue, with reports of sounds from outside, neighboring rooms due to thin walls, and even cleaning staff. A recurring concern is a bathroom odor, described as a sewer or funky smell, which some guests mitigated by plugging sinks. On the positive side, water pressure is generally excellent, and air conditioning works well, though centralized heating can make rooms too warm in winter. Rooms typically feature frosted windows, offering no outside view.

Dining & Food Quality
The hotel's breakfast is a significant highlight for many guests, particularly the freshly baked bread, which is frequently praised for its quality and taste. The breakfast spread also includes popular items such as curry, salad, yogurt, boiled eggs, juice, and coffee. While the offerings are generally described as simple and basic, guests find them satisfying and a good value for the price. Some reviews indicate a desire for more variety or additional protein options to complement the predominantly carbohydrate-based menu. Despite these minor suggestions, the breakfast is widely considered a pleasant and convenient start to the day.

Location & Accessibility
The hotel boasts a prime central location, situated just a 5-10 minute walk from Sapporo Station, making it exceptionally convenient for both public transport and exploring the city on foot. Its proximity to underground passages provides easy and sheltered access to key areas like Odori and Susukino, which is particularly beneficial during colder months. A major convenience is the convenience store (7-Eleven) located right next door. Guests appreciate being within walking distance of popular attractions such as Odori Park and the Clock Tower. However, parking is a notable point of frustration for some guests, with reports of affiliated lots being far, expensive, and unable to accommodate larger vehicles, often requiring guests to find their own solutions.

Staff & Service
The majority of guests commend the hotel's friendly, helpful, and attentive staff, often highlighting their politeness and efficiency. Many reviews specifically mention a quick check-in process and the staff's willingness to assist with requests, such as luggage storage before or after check-in. However, there are isolated instances of inconsistent information provided by staff, particularly concerning parking advice or access to breakfast for non-guests, which led to some guest frustration. Despite these occasional discrepancies, the overall sentiment regarding staff performance is positive, with guests generally feeling well-cared for and appreciating the efficient service provided.

Additional Information
Guests should be aware of the hotel's no-cleaning policy for consecutive nights between 10 AM and 3 PM, which means rooms are not serviced during this period, a point some long-stay guests found inconvenient. The front desk is on the second floor, which can pose a challenge for guests arriving with heavy luggage, although an elevator from the first floor is available for convenience. The hotel is widely considered a good value for its location and basic amenities, appealing to travelers seeking a simple, clean, and affordable place to stay. While generally reliable, some guests noted that the Wi-Fi can be spotty at times, which might affect those relying heavily on internet access.