Anantara New York Palace Budapest Hotel

The hotel offers a truly opulent and memorable experience, with its signature feature being the direct access to the iconic New York Café, a world-renowned landmark known for its breathtaking beauty and historical grandeur. Guests consistently praise the hotel's stunning architecture and luxurious interiors, which evoke a sense of stepping into a grand palace. The exceptional service provided by the staff is a recurring highlight, ensuring a welcoming and attentive stay. Accommodations are frequently described as spacious and elegantly designed, contributing to a comfortable and indulgent atmosphere. This hotel is an ideal fit for luxury seekers and history enthusiasts who appreciate refined aesthetics and a rich cultural backdrop. Couples find it perfect for romantic getaways, while business travelers value its sophisticated environment. For families, the large rooms and convenient amenities are a plus. To enhance your visit, guests recommend taking advantage of the hotel's unique access to the New York Café to bypass queues and enjoy the magnificent setting for breakfast.

Facilities & Amenities
Guests are consistently impressed by the hotel's comprehensive range of facilities and amenities, designed to enhance relaxation and convenience. The spa is a significant draw, featuring a heated indoor pool, sauna, and hammam, providing a serene escape for rejuvenation. While some guests noted the sauna temperature could be inconsistent or the pool had specific hours for children, the overall experience is highly regarded. The fitness center is well-equipped with brand new equipment, allowing guests to maintain their routines. Most guests find the Wi-Fi reliable, though a few experienced connectivity issues in their rooms. The hotel also boasts a charming Poet Bar and lobby bar, offering a sophisticated setting for cocktails and often featuring live music. Many rooms include thoughtful amenities such as Acqua di Parma toiletries, complimentary bottled water, and in-room coffee machines, adding to the comfort.

Cleanliness & Room Comfort
The hotel generally receives high praise for its room comfort and cleanliness, with many guests describing their accommodations as spacious, beautifully designed, and impeccably clean. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep. Guests appreciate the luxurious bathrooms, often featuring oversized bathtubs and ample space, though some found the high step into the tub challenging or experienced minor issues with clogged drains. While most reviews attest to a pristine environment, a few guests reported inconsistencies in housekeeping or initial cleanliness concerns like dust or sticky floors. Noise levels received mixed feedback; some rooms facing inner courtyards were quiet, but others experienced street noise, tram sounds, or disturbances from staff noise in the mornings, impacting sleep quality for some.

Dining & Food Quality
Dining at the hotel is a standout experience, particularly the breakfast served in the magnificent New York Café. Guests consistently describe the breakfast as exquisite, offering a huge variety of options, from a rich buffet to delicious à la carte choices like Eggs Benedict and fresh juices. The ambiance of the café, often accompanied by live piano or violin music, creates a truly unique and memorable start to the day. Beyond breakfast, the hotel's White Salon restaurant receives high acclaim for its high-quality dining and refined atmosphere, with guests enjoying delicious and well-presented meals. The bar also garners positive comments for its excellent cocktails and sophisticated setting. While the overall food quality is highly rated, a few guests noted minor issues such as lukewarm dishes or less-than-fresh fruit at breakfast.

Location & Accessibility
The hotel's central location is a significant advantage for many guests, placing it within easy walking distance or a short public transport ride to numerous popular attractions and a wide array of restaurants and bars. It is conveniently situated near metro and tram stops, offering excellent accessibility to explore the city. While its proximity to key sites is appreciated, feedback on the immediate surrounding area is mixed. Most guests feel safe and find the location convenient, though some describe the neighborhood as "gritty" or "not central" compared to other parts of the city, noting a visible homeless population. Parking facilities are available for guests, adding convenience for those traveling by car. Overall, the location provides a good base for both sightseeing and experiencing local life.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, with guests highlighting their friendliness, attentiveness, and professionalism. Many reviewers describe the team as going "above and beyond" to ensure a memorable stay, making guests feel genuinely welcomed and cared for. The check-in process is generally smooth and efficient, though a few guests reported minor delays or less welcoming initial interactions. Housekeeping is often commended for its thoroughness and responsiveness, though some noted occasional inconsistencies in replenishment. The concierge service is highly valued for its helpfulness in arranging tours and providing local recommendations. From the restaurant staff to the bar attendants and spa team, the hotel's personnel are frequently lauded for their dedication and ability to provide an impeccable service experience.

Additional Information
The hotel offers several unique aspects that enhance the guest experience, providing a deeper sense of luxury and convenience. For families, a thoughtful touch includes children receiving their own personalized key cards upon check-in, adding a special element to their stay. Guests should be aware of the pool policy which designates specific hours for children's access, typically between 11:00 AM and 3:00 PM, to ensure a balanced environment for all. The hotel also provides complimentary cocktail tasters in the bar around 6:00 PM, a delightful and unexpected perk that adds to the evening ambiance, though this benefit is not always proactively communicated. Guests staying in suites may be entitled to additional benefits such as a complimentary one-way airport transfer and daily ironing of two items, which are highly appreciated but sometimes require guests to inquire about them. The hotel occasionally hosts live musical entertainment in the lobby, further contributing to the elegant and sophisticated atmosphere.