Austria Trend Hotel Maximilian

The hotel offers a modern and comfortable retreat, distinguished by its contemporary design and exceptional proximity to the Schönbrunn Palace and its expansive gardens. Guests consistently highlight the spacious rooms, impeccable cleanliness, and the generally friendly and attentive staff as key aspects of their stay. The hotel's location makes it an ideal choice for sightseers eager to explore the palace and its surroundings, as well as business travelers seeking a quiet yet well-connected base. Couples appreciate the tranquil atmosphere and easy access to local amenities, while families find the large rooms and nearby attractions convenient. To ensure a peaceful stay, guests are advised to request a room facing the inner garden, as these are noted for their quiet ambiance, and to take full advantage of the excellent public transport links for exploring the wider city.

Facilities & Amenities
Guests generally find the hotel's facilities to be modern and well-maintained. The hotel features a sauna and a well-equipped fitness center with various Technogym machines, including a treadmill, bicycle, and weightlifting equipment, providing ample opportunities for relaxation and exercise. Rooms are equipped with a coffee maker and a minibar, though some guests note the minibar is minimally stocked. A unique feature is the in-room tablet (Suite-Pad), which provides hotel information, local tips, and controls the television, though some guests found it challenging to operate. Free Wi-Fi is available, generally reported as efficient, though a few guests experienced intermittent connectivity. While some rooms offer a balcony, a few guests mentioned a lack of furniture on them. The wardrobe space is considered small for longer stays, and some found the bathroom doors to be heavy.

Cleanliness & Room Comfort
The hotel receives consistent praise for its cleanliness, with many guests describing their rooms as spotless and well-maintained. The spacious rooms are a significant highlight, offering ample space and a modern design. Most guests find the beds comfortable, ensuring a restful night's sleep, though some have noted them to be either too firm or too soft, with a few mentioning signs of wear. Noise levels are generally low, particularly in rooms facing the inner garden, and soundproof windows effectively block street noise for front-facing rooms. The bathrooms are described as large and clean, featuring great showers, but some guests reported unpleasant sewage smells or minor mold issues. In-room amenities like automatic blackout shades and coffee/tea facilities are appreciated, though a few guests mentioned issues with room heating/air conditioning not functioning optimally or turning off at night.

Dining & Food Quality
The breakfast at the hotel is widely praised for its quality and variety, with guests frequently highlighting the fresh and diverse selection of items. The breakfast buffet includes a good range of options such as various meats, cheeses, jams, honey, and hot dishes like scrambled eggs and bacon. Freshly pressed juices and a selection of coffee specialties are also available. While the food quality is consistently rated highly, many guests find the breakfast price to be quite expensive, leading some to seek alternatives at nearby cafes. Some minor issues were reported regarding the availability of certain pastries or the accuracy of special orders like pancakes. The restaurant and bar area where breakfast is served are described as modern, clean, and having a pleasant ambiance, contributing positively to the dining experience.

Location & Accessibility
The hotel boasts an excellent location, particularly for those wishing to explore the Schönbrunn Palace and its extensive gardens, with direct access points just steps away. Its proximity to the Hietzing U-Bahn station (metro) is a major advantage, allowing guests to reach the city center and other attractions within 15-20 minutes via efficient public transport links. The surrounding neighborhood of Hietzing is described as pleasant, quiet, and safe, offering a variety of local restaurants, cafes, and bakeries. While the location is highly convenient for public transit users, parking is a notable concern for guests arriving by car. There is no free parking on-site, and the nearby public garage is reported to be expensive, with no designated drop-off area directly in front of the hotel.

Staff & Service
The hotel staff generally receives high praise for their friendliness and attentiveness, with many guests highlighting their helpful and welcoming demeanor. The check-in process is often described as quick and efficient, and staff are noted for being accommodating with requests such as early check-ins or room changes. However, feedback on housekeeping is mixed; while some guests commend their service, others reported issues with inconsistent cleaning, such as unreplenished towels or uncleaned floors, and some instances of staff entering rooms without knocking. While many interactions with the reception staff are positive, a few guests experienced instances of unhelpfulness, perceived rudeness, or language barriers, which detracted from their overall experience. Overall, the staff's willingness to assist is a recurring positive theme.

Additional Information
The hotel offers a unique environmental policy where guests can opt to skip daily room cleaning in exchange for a complimentary drink from the bar, a thoughtful initiative appreciated by environmentally conscious travelers. Guests also benefit from the hotel's direct connection to the adjacent Austria Trend Parkhotel Schönbrunn, allowing them convenient access to its facilities, including a bar and cafe, which is particularly useful as the main hotel's bar might close earlier than expected. Rooms are equipped with a Suite-Pad tablet, providing a high-tech way to access hotel information, local tips, and control in-room entertainment, though some guests found it less intuitive than traditional controls. The hotel's sauna facilities are available for guest use, offering a relaxing amenity after a day of exploring, though some guests noted the absence of lockers within the sauna area itself.