Flemings Selection Hotel Wien-City

The hotel offers a luxurious urban escape, renowned for its spacious rooms and a location that places guests at the heart of the city. Its signature feature, a distinctive glass shower often centrally located within the room, provides a modern and unique design element. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the attentive service provided by most staff members. This hotel is ideal for sightseers and couples seeking a stylish base for exploration, as well as business travelers who appreciate modern amenities and excellent connectivity. To enhance your stay, consider requesting a room on a higher floor or facing the back for a quieter experience, and explore the numerous local cafes for breakfast if the hotel's dining options do not suit your preference.

Facilities & Amenities
Guests generally find the hotel's facilities to be modern and well-maintained. Many appreciate the convenience of an in-room coffee machine, often a Nespresso, providing quality coffee. While some rooms include a kettle, others may require a request for one. The hotel features a fitness center, described as small but well-equipped and clean, along with a sauna that is also noted for its cleanliness and effective temperature. Free Wi-Fi is available throughout the property, though a few guests reported minor connectivity issues. Rooms are equipped with a mini-bar, which some found to be reasonably priced. The presence of a large television with casting capabilities is also a plus, though some experienced difficulty with the Chromecast function.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, describing rooms as spotless and well-maintained. The beds receive mixed feedback; while many guests find them comfortable and appreciate the high-quality linens and feather-down pillows, some report the mattresses to be quite hard, occasionally leading to discomfort. Noise levels vary significantly; some rooms are noted for being quiet, especially those facing away from the main street or elevators, while others experience considerable noise from adjacent rooms, the street, or the elevators due to thin walls. The unique glass shower design, often located within the main room, is a prominent feature, though some guests find the lack of privacy awkward. Many rooms also feature a separate toilet, which some guests note lacks a sink, impacting convenience.

Dining & Food Quality
The hotel's breakfast receives extensive feedback, generally praised for its variety and quality. Guests appreciate the wide selection of hot and cold options, including fresh bread, cereals, fruits, and various savory items, with some even noting the availability of champagne. The coffee is frequently highlighted as being very good. However, some guests find the breakfast to be expensive, and during peak times, the dining area can become crowded, leading to slow refills or a hectic atmosphere. The hotel also has a restaurant and a bar. While the bar offers a selection of cocktails and is sometimes staffed by friendly individuals, some guests report slow service, unmotivated staff, or limited menu knowledge, and find the drink prices to be high.

Location & Accessibility
The hotel's central location is a major highlight for most guests, offering excellent accessibility to many of the city's key attractions. It is within easy walking distance of landmarks such as the Rathaus, Parliament, Hofburg Palace, and the popular Christmas markets. The city center with its shopping and dining options is also readily accessible on foot. Public transport is exceptionally convenient, with a tram stop directly in front of the hotel and a metro station just a few minutes' walk away, providing easy connections throughout the city. While the hotel does not have its own dedicated parking, parking is available nearby in public garages, though guests note it can be expensive.

Staff & Service
The majority of guests praise the hotel staff for their friendliness and helpfulness. Many describe the service as attentive and welcoming, with specific commendations for reception and breakfast staff who go out of their way to assist guests. The check-in process is often described as quick and efficient, though a few guests reported less welcoming experiences or a lack of initial information. Housekeeping service is generally good, with rooms consistently found to be clean, although the policy of cleaning every two days rather than daily was noted by some. While most interactions are positive, some guests experienced mixed service at the bar or with luggage handling, indicating some inconsistency across different departments.

Additional Information
The hotel operates with a policy of cleaning rooms every two days, which is a point of note for guests accustomed to daily service. A recurring theme in reviews involves issues with payment holds versus actual charges, leading to frustration for some guests who found the process unclear or felt they were double-charged. The distinctive glass shower design within the room is a unique feature that guests should be aware of, as it impacts privacy. Some rooms also feature a separate toilet that does not include a sink, which some guests found inconvenient. The hotel provides thoughtful touches such as a yoga mat in some rooms and complimentary lemon water in the lobby.