Capri By Fraser China Square

This hotel offers a luxurious urban escape, renowned for its rooftop pool with stunning city views and its prime location in the heart of Chinatown. It is an ideal choice for sightseers eager to explore the city's cultural landmarks and vibrant food scene, as well as business travelers seeking convenience and modern amenities. Couples can enjoy a romantic getaway with breathtaking vistas, while families appreciate the spacious rooms and easy access to attractions. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your stay, consider requesting a room on a higher floor for better views, and be prepared for a slight learning curve with the room's light switches.

Facilities & Amenities
Guests frequently highlight the impressive rooftop pool and gym, both offering excellent city views and providing a refreshing escape after a day of exploring. The fitness center is well-equipped, and guests appreciate the availability of a steam room for relaxation. The hotel provides free Wi-Fi throughout, ensuring guests can stay connected. Many rooms feature a convenient kitchenette with a microwave, a large fridge, and a unique filtered water tap, which is highly valued for providing chilled drinking water. Some guests noted that the elevators can be slow or occasionally problematic, leading to minor delays, but overall, the facilities are well-maintained and contribute positively to the guest experience.

Cleanliness & Room Comfort
The rooms are consistently described as clean, modern, and comfortable, providing a pleasant environment for guests. Many reviews praise the comfortable beds and quality linens, ensuring a restful night's sleep. Rooms are generally considered spacious for Singapore standards, offering ample room to move around and open luggage. A notable design feature is the open-concept bathroom, where the toilet and shower are enclosed in glass cubicles within the room, which some guests found to offer limited privacy. While most rooms are quiet, some guests occasionally reported minor noise levels from the corridor or nearby entertainment areas. The presence of a coffee machine and a filtered water tap in the room are frequently appreciated amenities.

Dining & Food Quality
Feedback on dining is mixed, particularly regarding breakfast. Most guests describe the breakfast as good, with a decent variety of options, including both local and international dishes. However, some guests found the breakfast to be average, noting a limited selection and occasionally lukewarm food, especially considering the cost. There were also comments about the absence of made-to-order stations for items like omelets or noodles, and a lack of table service for coffee or tea. Many guests suggest that better value and quality can be found at the numerous nearby eateries and hawker centers in Chinatown, which offer a wide array of food choices.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of numerous attractions and public transport options. It is conveniently situated near Chinatown, offering immediate access to its vibrant markets, cultural sites, and diverse food stalls, including Lau Pa Sat and Maxwell Food Centre. The hotel is also very close to multiple MRT stations, including Chinatown and Telok Ayer, providing excellent connectivity to other parts of the city, such as Marina Bay and various shopping malls. Guests appreciate the ease of access for ride-hailing services. While parking is available, it is noted to be expensive, making public transport or ride services a more popular choice.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the smooth check-in and check-out processes, often mentioning the staff's willingness to accommodate requests for early check-in or late check-out, which is particularly appreciated after long flights. Many reviews commend the staff for going above and beyond, such as offering room upgrades or assisting with luggage storage and transport arrangements. The housekeeping team is also noted for their attention to detail and ensuring rooms are well-maintained. Overall, the hotel's service culture is a recurring positive theme, contributing significantly to a pleasant and memorable stay.

Additional Information
The hotel offers several unique features that enhance the guest experience. Guests appreciate the coin laundry facilities, which are particularly convenient for longer stays. The hotel also provides a thoughtful post-checkout shower facility, allowing guests with late flights to refresh themselves before departure. The lobby is located on the second floor, which some guests found a bit unusual compared to traditional ground-floor lobbies. The light switch system in the rooms can be complex, with multiple switches controlling different lights, requiring some time for guests to familiarize themselves. Some rooms feature a glass bathroom design that may not appeal to all guests due to privacy concerns.