Crowne Plaza Zurich By Ihg

The hotel is particularly noted for its extensive gym, pool, and spa facilities, which are part of the Holmes Place club, offering a significant wellness amenity that many guests appreciate. This makes it an ideal choice for fitness enthusiasts seeking comprehensive workout options during their stay. Business travelers frequently choose this hotel for its comfortable and quiet environment, conducive to work-related visits. Sightseers and couples also find it a suitable base for exploring the city, thanks to its convenient access to public transport. To enhance your stay, consider requesting a room on the courtyard side to minimize potential noise from the street or nearby construction, and be sure to take full advantage of the efficient tram system for easy access to all parts of the city.

Facilities & Amenities
Guests consistently praise the hotel's comprehensive wellness facilities, which include a large and well-equipped Holmes Place gym featuring free weights and modern equipment. The spa area offers a heated pool, jacuzzi, sauna, steam room, and a relaxation area, providing ample opportunities for rejuvenation. However, it is important to note that the pool has an age restriction, typically not allowing children under 16, which some families found disappointing. While the Wi-Fi is generally fast, some guests reported occasional unreliability or drops. The hotel also provides an underground parking garage, which is convenient but can be quite expensive, with some guests noting issues with daily charges or deposit requirements.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with guests frequently describing rooms as spotless and well-maintained. Most guests find the beds comfortable, ensuring a restful night's sleep. However, opinions on room size are mixed, with many describing them as small or compact, especially for two people with luggage. Bathrooms are often noted as small, and some guests experienced issues with the shower design, leading to water leaking onto the floor, or found the bathtub edges to be unusually high. While some rooms are quiet, others, particularly those facing the street, can experience significant noise from trams, delivery vehicles, or nearby construction, which can impact sleep quality. Some guests also mentioned dated fixtures or stained carpets in certain rooms.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, often described as excellent with a wide variety of options, including fresh fruits and a station for made-to-order omelets and pancakes. The coffee is also well-regarded. While the breakfast area can get very busy during peak times, the selection and quality are a highlight for many. The hotel's restaurant, Fourtwenty, offers tasty food, though some guests found the menu to be limited and the portions small, with prices on the higher side. The bar is noted for being well-furnished and having a pleasant atmosphere, with many guests enjoying the service provided there.

Location & Accessibility
The hotel's location is considered convenient, despite not being in the immediate city center. It is situated within easy walking distance of several tram stops (lines 2 and 3), providing quick and efficient access to the city center, main train station, and other attractions, typically within a 15 to 20-minute ride. Guests also appreciate the proximity to supermarkets and other local restaurants nearby. The hotel is also conveniently located close to the Letzigrund Stadium. While some guests found the immediate surrounding area to be a bit quiet or "remote," its excellent public transport links largely mitigate this. Parking is available in an underground garage, though it incurs a significant daily fee.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the warm welcome, attentive service, and willingness of staff to assist with various requests, from local navigation to luggage handling. The check-in process is generally described as quick and efficient, though a few guests reported longer waits or initial issues with booking discrepancies that were eventually resolved by attentive managers. Housekeeping is noted for its efficiency, ensuring rooms are clean and towels are changed daily. Many guests, particularly loyalty program members, appreciate the recognition of their status and the provision of welcome amenities or late check-out options.

Additional Information
Guests should be aware that there is ongoing construction across from the hotel, which can generate significant noise, particularly in street-facing rooms, starting early in the morning. Some guests reported issues with the Wi-Fi being unreliable or dropping frequently, which could be a concern for those needing a stable connection for work. A deposit is typically required at check-in, which some guests found unexpected. While the hotel generally recognizes loyalty program benefits, some members noted inconsistencies in receiving room upgrades despite availability. The hotel also has a pet-friendly policy, accommodating guests traveling with animals.