Hotel Florida

The hotel offers a unique resort-like atmosphere with extensive on-site dining and leisure facilities, including a charming pond featuring flamingos and mini-golf courses. Guests consistently highlight the friendly and helpful staff, the hotel's exceptional cleanliness, and its generally quiet location. The good breakfast and highly-regarded on-site restaurants are also frequently praised. This makes the hotel an excellent choice for families seeking diverse activities, nature lovers and outdoor enthusiasts due to its proximity to scenic walking and cycling paths, and business travelers looking for a peaceful yet well-equipped stay. It also serves as a convenient stopover for stopover guests. To enhance your experience, consider bringing a multi-plug adapter as power outlets can be limited, and be aware that some rooms feature a distinct retro decor.

Facilities & Amenities
Guests appreciate the comprehensive facilities available, including a fitness center and sauna, though some note the gym equipment can be dated and sauna towels are sometimes too small. The hotel provides free Wi-Fi with good speed and ample free parking, including EV charging stations, which is a significant convenience. The on-site mini-golf and a large playground are popular, especially for families. The hotel also boasts unique features like parrots and flamingos around a pond, contributing to its distinctive ambiance. While the hotel maintains a pet-friendly policy, some guests mention the lack of certain in-room amenities such as a fridge or coffee machine, and the safe may require a coin for use.

Cleanliness & Room Comfort
The cleanliness of the rooms and the hotel overall is consistently lauded by guests, who find the accommodations very well-maintained. Rooms are generally described as spacious and functional. Feedback on beds and mattresses is mixed; while many find them comfortable, some guests report them as either too hard or too soft, occasionally leading to discomfort, and some double beds feature separate mattresses. Noise levels are typically low, contributing to a quiet room experience, though some report daytime noise from the mini-golf area or occasional nighttime noise from hotel systems. Spacious bathrooms are common, but some have low lighting or weak soap dispensers, and some rooms only offer bathtubs instead of showers, though Dusch-WC options are available upon request. The retro decor is noted, but rooms are clean and functional.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for being very good, rich, and varied, with guests particularly enjoying the good coffee and selection of cheeses and cold meats. Some guests, however, note a lack of hot items like scrambled eggs and occasional delays in refilling popular items. Lactose-free options are appreciated. The on-site restaurants, including the Pink Flamingo and the Pizzeria, are highly recommended for their food quality, good service, and pleasant atmosphere, often drawing local patrons. The unique tropical restaurant setting is a highlight for many, offering a distinctive dining experience.

Location & Accessibility
The hotel's quiet location is a significant draw, offering a peaceful environment slightly outside the city of Biel. This setting provides excellent nature access, with guests enjoying nearby jogging paths and walks along the "Alte Aare." It serves as a convenient base for exploring the region around Biel and is well-situated for those traveling towards Bern or ski destinations. While accessible by public transport, some guests note that bus frequency can be limited. The availability of ample parking, which is free and often shaded, along with EV charging points, greatly enhances convenience for guests traveling by car.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the professional staff at the reception, describing the check-in and check-out processes as smooth and efficient. The team is noted for accommodating requests, such as providing portable heaters or arranging for forgotten items to be sent. Housekeeping is commended for maintaining very clean rooms. While the restaurant staff is generally well-regarded, some guests experienced minor issues with language barriers or slow refilling of breakfast items, though overall service remains a strong positive.

Additional Information
The hotel's distinctive retro decor, reminiscent of the 1970s, is a notable feature that some guests find charming, while others perceive it as dated, though always clean. Guests consistently rate the hotel as offering excellent value for money. For cyclists, the hotel provides good bike facilities, including electric charging points. While rooms lack an in-room fridge, guests can utilize the hotel's fridge at reception for perishables. A thoughtful touch is the provision of a daily water bottle in each room. Some guests have reported early morning cleaning noise impacting sleep. There are mentions of renovation plans in the near future. Some rooms feature an abundance of mirrors, which can be a unique aspect.