Hop Inn Tokyo Ueno

This hotel stands out for its exceptional proximity to Ueno Station and multiple train lines, making it a premier transportation hub that offers unparalleled convenience for exploring Tokyo and beyond. Guests consistently praise its spotless cleanliness, the friendliness of its staff, and its overall excellent location. While rooms are typically compact, a common characteristic in Tokyo, they are efficiently designed. This hotel is ideal for sightseers and business travelers who prioritize efficient transit and easy access to urban attractions. It is also well-suited for solo travelers or couples who value functional spaces and a vibrant local atmosphere. To maximize comfort, guests are advised to utilize the clever under-bed storage for luggage and take advantage of the complimentary amenities available in the lobby.

Facilities & Amenities
Guests appreciate the convenient free coffee and tea available in the lobby, providing a welcoming touch throughout their stay. A readily accessible ice machine is also a popular amenity. For longer stays, the presence of a coin laundry room with both a washing machine and dryer is highly valued, allowing guests to refresh their wardrobe. Complimentary toiletries are conveniently provided in the lobby, ensuring guests have everything they need. While the hotel generally offers good amenities, some guests noted that there is only one elevator, which can sometimes lead to short waits, and that the laundry room could benefit from additional machines.

Cleanliness & Room Comfort
The hotel receives consistent high praise for its cleanliness, with many guests describing rooms as spotless and well-maintained, which is particularly appreciated by those with allergies. Rooms are generally described as small or compact, a common feature in Tokyo, but are efficiently designed with features like under-bed storage for luggage and ample power outlets. The beds are reported to be comfortable, though some guests found the pillows to be too thin. The bathroom design, with a small basin and sometimes translucent walls, received mixed feedback, and some noted water seepage after showering. While higher floors tend to be quiet, some guests on lower floors reported occasional road noise or sirens. Many rooms feature frosted windows that let in light but offer no view, which some found to be a drawback.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests within a few minutes' walk of Ueno Station, providing access to major train lines including the JR Yamanote line, Keisei Skyliner for airport access, and various metro lines. This makes it incredibly convenient for exploring all parts of Tokyo. Guests also appreciate its immediate proximity to Ameyoko street, a bustling market, and numerous eateries, shops, and convenience stores (Family Mart, 7-Eleven). The area offers a vibrant nightlife with many izakayas nearby, and is easily walkable to parks and shopping centers, making it an ideal base for both sightseeing and local experiences.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness and helpfulness. Guests frequently highlight their professionalism and willingness to assist with various requests, including providing local recommendations and helping with luggage storage before check-in and after check-out. Many reviewers noted that the staff are proficient in English, which greatly enhances the guest experience. The check-in process is described as quick and efficient, contributing to a smooth arrival. Overall, the attentive and kind service provided by the team is a recurring theme, making guests feel welcomed and well-cared for throughout their stay.

Additional Information
Guests should be aware that room cleaning is not performed daily but typically occurs after every fourth night of stay, though fresh towels and trash removal can be arranged. The hotel features open hallways on guest floors, which can lead to a breeze or occasional rain splash, and some guests noted that these areas can feel warm. The hotel is relatively new, having opened in March 2024, contributing to its fresh and clean feel. Some guests found the bathroom design to be unique, with a high curb and a compact layout that might be challenging for some. The hotel also provides umbrellas for guest use, a thoughtful touch.