Koh Tao Regal Resort

The hotel's signature feature is its direct beachfront location and large swimming pools, offering a serene escape with stunning sunset views. It is ideally situated for sightseers and explorers due to its close proximity to the pier and Sairee Beach, making it easy to access local attractions and dining. While many guests appreciate the hotel's affordable price and good value, it is frequently noted that the property is outdated and in need of significant renovation. Despite its age, some rooms are found to be clean and comfortable, appealing to budget travelers and those prioritizing location over modern luxury. Couples and families can enjoy the quiet atmosphere and convenient beach access. To enhance your stay, be prepared for an older property and consider requesting a room that has been recently refreshed, as some areas show signs of wear.

Facilities & Amenities
The hotel boasts several large swimming pools, including a multi-tiered option, which are generally well-regarded for their size and cleanliness, providing a refreshing alternative to the sea. However, some guests have noted issues with slippery tiles or sharp edges in the pool entry areas. While the hotel offers Wi-Fi, its performance is a consistent point of concern, often described as slow, unreliable, or only functioning adequately near the reception area, making it challenging to stay connected in rooms. The fitness center is widely reported to be in poor condition, with broken or outdated equipment, rendering it largely unusable. Many rooms feature balconies, which guests appreciate for their spaciousness and views. A laundry service is available, and a shuttle service to the pier is provided for convenience.

Cleanliness & Room Comfort
Guest feedback on room condition is mixed, with many noting that the accommodations are outdated and feature worn furniture and old decor, indicating a need for renovation. While some guests found their rooms to be clean and well-maintained, others reported issues such as dirty walls, mold on ceilings or walls, stained sheets, and even the presence of cockroaches or spider webs. The beds are frequently described as hard and uncomfortable, with some mentioning thin pillows or squeaky frames, though a few found them manageable. Air conditioning units vary, with some being effective but noisy, while others struggle to maintain a comfortable temperature. In-room amenities like TVs are sometimes broken or missing, and some guests experienced issues with hot water availability or poor water pressure in the bathroom, alongside problems with leaking toilets. Noise from neighbors or the hallway is also occasionally reported.

Dining & Food Quality
The hotel's restaurant, conveniently located right on the beach, receives generally positive feedback for its tasty food and authentic local dishes, with many guests praising the generous portions and good prices. The panoramic view from the restaurant, especially during sunset, is a significant highlight, contributing to a pleasant dining atmosphere. While the breakfast offerings are described as basic and sometimes limited in variety, with some finding it ordinary or not worth the cost, others appreciate the options like eggs and fresh fruit. The quality of the seafood served is often commended. However, some guests have noted issues with the restaurant staff's demeanor, and the bar is occasionally reported to close early or at random times, limiting evening options for drinks on-site.

Location & Accessibility
The hotel's central location is a major advantage, offering direct beach access and placing guests within easy walking distance of key areas. It is conveniently situated just a five-minute walk along the beach from the pier, making arrivals and departures straightforward. Additionally, the vibrant Sairee Beach strip, with its numerous restaurants, shops, and dive schools, is only a five to ten-minute walk away along the coastline. This proximity allows guests to enjoy both the quiet, relaxing atmosphere of the hotel and the lively local scene. However, a significant point of concern for many is the steep hill leading to the hotel entrance, which can be challenging, especially for those with luggage or using scooters. Despite this, the option to walk along the beach provides a more accessible alternative.

Staff & Service
Feedback on the staff and service is notably mixed. Many guests commend the team for being friendly, helpful, and attentive, with some individuals going above and beyond to assist with requests and bookings, such as arranging tours or transfers. The housekeeping service is often praised for daily room cleaning, providing fresh towels and bottled water. However, a significant number of reviews describe staff as unfriendly, unwelcoming, unresponsive, or even rude, particularly at the reception and in the restaurant. Issues with the check-in process include rooms not being ready on time, and some guests experienced difficulties with early check-out due to staff not being present. Housekeeping consistency is also a concern for some, with reports of superficial cleaning or not changing bed sheets regularly.

Additional Information
Guests should be aware that the hotel, despite its potential, appears to be operating with limited resources, leading to a general sense of being run down and in need of significant investment. Some reviews suggest that the property is occasionally used to host government events or student field trips, which can lead to increased noise levels and crowded common areas, potentially impacting the tranquil atmosphere for other guests. There is also feedback indicating a lack of security presence during nighttime hours. Furthermore, guests have noted that there is often no information provided in the rooms regarding hotel facilities or local activities, requiring them to seek out details from staff. While a deposit may be required upon check-in, some guests have reported issues with its timely return upon departure.