Kuretake Inn Fujisan

This hotel is highly regarded for its exceptional Mount Fuji views, which many guests describe as breathtaking and a highlight of their stay, especially from higher floors or specific rooms. Its excellent cost-performance and the friendly staff also stand out as key features. The hotel caters well to sightseers eager to witness the iconic mountain, business travelers seeking good value and convenient amenities, and families due to its child-friendly policies and room features like large TVs. Couples also find it a suitable choice for a memorable getaway. To maximize your experience, it is highly recommended to request a room facing Mount Fuji, and be prepared for potential waits at the single elevator, particularly during peak morning hours.

Facilities & Amenities
Guests frequently praise the hotel's large public bath, which includes a relaxing open-air bath that many find excellent for unwinding after a long day. While some consider the bath area to be on the smaller side, it is generally appreciated for its ability to relieve fatigue. A popular feature is the complimentary welcome drink service or happy hour from 6 PM to 8 PM, offering a variety of beverages, including alcoholic options like beer, sake, and wine. The hotel provides free Wi-Fi, though some past guests noted occasional instability on certain floors. Rooms are equipped with large, wall-mounted TVs that offer YouTube access, and a manga collection is available in the lobby. However, the presence of only one elevator often leads to significant wait times, especially during busy morning periods, with stairs occasionally opened as an alternative.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness throughout its premises, with rooms described as well-kept despite the building's age. However, many guests note that the room size, particularly for twin and double configurations, can be quite small, making it challenging to open suitcases or move around comfortably. While bed comfort is generally satisfactory, some guests have reported issues with noise levels due to thin walls, with sounds from adjacent rooms being audible. Some older reviews mentioned issues with the cleanliness of the humidifier or the cooling efficiency of the refrigerator. Additionally, guests staying in or near smoking rooms have occasionally reported a lingering cigarette smell.

Dining & Food Quality
The complimentary breakfast buffet receives consistent praise for its variety and quality, offering a good selection of both Japanese and Western dishes. Highlights often include local specialties like Fujinomiya yakisoba, highly-rated croissants, and Asagiri Kogen milk. Guests appreciate that the food is frequently replenished, ensuring fresh items are available, though popular dishes like curry may run out quickly. The breakfast area can become quite crowded, leading to queues, especially during peak times. Beyond breakfast, the hotel's happy hour with free drinks, including various alcoholic options, is a significant draw, allowing guests to enjoy a relaxed evening.

Location & Accessibility
The hotel boasts a convenient central location, situated next to Fuji City Hall, which makes it easy to find and provides excellent access to Mount Fuji views from many rooms. Guests appreciate its proximity to numerous restaurants offering diverse dining options, as well as supermarkets like Seiyu and Kyorindo, all within walking distance. However, some guests note that convenience stores are not immediately adjacent, suggesting purchasing items beforehand. While parking is free and generally spacious, some areas can be tight, and a second parking lot is available. The hotel is located a considerable distance from both Fuji Station and Shin-Fuji Station, making public transport access less convenient.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their polite demeanor, warm greetings, and willingness to assist with requests, such as accommodating preferences for Mount Fuji-facing rooms. The check-in process is generally described as smooth and efficient, contributing to a positive first impression. Housekeeping staff are also noted for their politeness and the cleanliness of the rooms. Overall, the dedication of the staff to providing excellent service is a recurring theme in guest feedback, significantly enhancing the overall guest experience.

Additional Information
The hotel offers a child-friendly policy, allowing preschoolers to stay free of charge, while elementary school-aged children incur a ¥1000 fee for an extra bed. Guests appreciate the thoughtful provision of snacks for children upon arrival. A unique feature is the self-service amenity selection in the lobby, where guests can pick only the items they need, promoting sustainability. The standard check-out time is 10 AM, but guests who become LINE friends with the hotel can extend this to 12 PM. For security, the women's public bath requires staff to unlock the door for entry. While the building is older, it is generally well-maintained, and motorcycle parking is available in an open-air area.