HOTEL LiVEMAX Higashi Ginza

This hotel is primarily recognized for its excellent location, offering convenient access to key attractions and public transportation, making it an ideal choice for solo travelers, sightseers, and budget-conscious travelers seeking a practical base for exploring the city. Guests frequently highlight the hotel's value for money, especially given its central position. While rooms are generally compact, they are often equipped with useful amenities that enhance a short stay. To make the most of your visit, consider utilizing the in-room microwave for quick meals and be prepared for a functional, rather than luxurious, experience.

Facilities & Amenities
Guests appreciate the practical amenities available within the rooms, including a kettle, refrigerator, and notably, a microwave, which many found highly convenient for preparing snacks or warming food. While some rooms are equipped with an air purifier, guests occasionally reported issues with their cleanliness or functionality. The hotel also provides a laundry room with affordable washing and drying facilities, though some users noted issues with the dryer filter. Basic necessities like umbrellas are available for guest use. However, some guests expressed disappointment regarding the absence of an iron or charger adapter, and the vending machine on-site was noted to only offer alcoholic beverages.

Cleanliness & Room Comfort
Room comfort and cleanliness received mixed feedback. Many guests found the rooms to be small and dated, with some describing them as compact but functional. A significant number of reviews reported issues with cleanliness, including dust accumulation, stained sheets or pillows, hair on bedding, and dirty walls. The bathroom was frequently cited as being extremely small, particularly for taller individuals, and concerns were raised about mold on shower curtains, in the bathroom, or within the air conditioning units, which sometimes emitted an unpleasant odor. While some guests found the beds comfortable, others described them as lumpy or noted thin bedding. Noise from other guests was occasionally mentioned, and windows generally do not open, which some found restrictive.

Dining & Food Quality
Feedback regarding dining options was limited but indicated some areas for improvement. While some guests had booked plans that included breakfast, there were instances where this was not initially provided or required clarification. The breakfast, when available, was generally considered affordable. A recurring comment was the absence of complimentary water, coffee, or tea in the rooms, which many guests expected as a standard amenity. There were no specific mentions of on-site restaurants or room service, suggesting that dining facilities are minimal or off-site.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest attributes. It is conveniently situated within a few minutes' walk of the Tsukiji Station and other metro stations, providing excellent access to public transportation. Guests found it easy to walk to popular attractions such as the Tsukiji Market and the Ginza shopping district. The surrounding area is described as quiet yet offers easy access to convenience stores, Daiso, and various restaurants. While the hotel does not offer dedicated parking, guests noted that street parking might be available nearby, though staff typically deny its presence.

Staff & Service
Guest experiences with staff and service were notably mixed. Many guests reported positive interactions, describing staff as kind, helpful, and quick during check-in and check-out processes. The hotel's policy of luggage storage before and after check-in was appreciated by many. However, a significant number of reviews highlighted negative encounters, with some staff members described as rude, unprofessional, or having poor English skills. There were instances where the front desk was not staffed 24 hours, leading to guests waiting upon arrival or facing difficulties with requests. Concerns were also raised about the security of unattended luggage left in the lobby.

Additional Information
The hotel utilizes a keypad entry system for rooms instead of traditional key cards, which some guests found convenient for quick access, but others expressed security concerns, particularly as doors do not auto-lock and require manual locking upon exit. The laundry room is available for use, with affordable rates, though some guests reported issues with the dryer's efficiency. The front desk operates with limited hours, often being unattended for several hours during the day, which can impact services like luggage storage or immediate assistance. Some guests noted the lack of basic amenities like an iron or charger adapter, with staff reportedly stating these are not provided in a budget hotel.