Marina Bay Sands

This iconic hotel is renowned for its breathtaking rooftop infinity pool, offering unparalleled views of the city skyline and Marina Bay, making it a truly unforgettable experience. Guests consistently highlight the spacious rooms and exceptional service as key elements of their stay. The hotel's stunning views from both rooms and common areas, coupled with its central location, make it an ideal choice for sightseers eager to explore the city's attractions and business travelers seeking convenience. Families particularly appreciate the thoughtful amenities and ample space in the suites, ensuring a hassle-free and enjoyable visit, while couples find it a perfect setting for romantic getaways and special celebrations. To maximize the visual experience, guests are advised to request a room on a higher floor, and for a unique start to the day, consider signing up for the hotel's popular yoga classes offered with incredible views.

Facilities & Amenities
The hotel boasts an impressive array of facilities and amenities designed to enhance every guest's stay. The rooftop infinity pool on the 57th floor is consistently praised as a world-class feature, offering spectacular views and a luxurious atmosphere, complete with attentive lifeguards and excellent poolside service. For those seeking wellness, the fitness center is well-equipped and clean, providing complimentary coffee, tea, fruit, and flavored water, though some guests note its distance from the main hotel. The spa offers professional and relaxing massage treatments, contributing to a rejuvenating experience. The hotel's suites are particularly popular with families, featuring spacious layouts, comfortable beds, and dedicated areas for children, including bunk beds and ample play space. Guests also benefit from reliable Wi-Fi throughout the property. The vibrant casino provides entertainment with new machines and friendly staff, while the connected shopping mall offers extensive luxury retail and dining options. Unique offerings like yoga classes on the observation deck and a convenient babysitting service further elevate the guest experience, alongside various kids activities.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness and overall room comfort. Rooms are frequently described as immaculate, spacious, and beautifully designed, offering a luxurious and modern ambiance. The comfortable beds and high-quality amenities ensure a restful stay, with many guests appreciating the plush bedding and thoughtful touches like premium teas and Italian chocolates. A significant highlight for many is the stunning views available from the rooms, overlooking either the city skyline or the Gardens by the Bay. The bathrooms are noted for being spacious and well-appointed, often featuring separate showers and soaking tubs. While most rooms are considered quiet and well-maintained, a few guests on lower floors have noted some noise levels from the road. Specific in-room features like a massage chair in some suites are highly appreciated. However, isolated comments mentioned issues with worn-out power outlets and the quality of bathrobes, though these were not widespread concerns.

Dining & Food Quality
The hotel offers a diverse range of dining options, with guest feedback highlighting both strengths and areas for improvement. Breakfast receives mixed reviews; while many praise the super variety and extensive buffet at venues like Rise, some guests report significant queues, crowding, and noise, leading to a less satisfactory experience. The set menu breakfast at Spago, however, is often lauded for its excellent food quality and stunning views. The overall food quality across the various restaurants is generally described as delicious, well-curated, and made with quality ingredients. The in-room dining service is also noted for its good food. The pool bar provides excellent service and popular items like fries and chicken wings. Some guests expressed disappointment regarding recent changes to club benefits, noting a reduction in the previous generous offerings for afternoon tea and cocktail hour, with more limited options and shorter seating times now in place.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, placing guests at the heart of Singapore's key attractions. It offers direct and convenient access to Gardens by the Bay via a dedicated walkway, allowing guests to easily enjoy the light shows and natural beauty. The hotel is seamlessly connected to a vast shopping mall, providing an extensive array of luxury retail, diverse dining options, and entertainment, making it a self-contained destination. For broader city exploration, guests appreciate the direct MRT access located beneath the hotel, offering efficient public transport. Taxis are readily available at all hours, with many guests recommending the use of ride-hailing apps for convenience. While the location is highly convenient, some guests noted that internal signposting within the complex, particularly from the mall back to the hotel, could be clearer, occasionally leading to minor confusion for first-time visitors navigating the expansive property.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, with guests frequently highlighting the exceptional level of hospitality. The friendly staff are described as highly attentive, professional, and genuinely committed to ensuring a memorable stay. The check-in and check-out processes are generally smooth and efficient, with many guests commending the personal and welcoming approach of the front desk team, though some experienced longer queues during peak times. The dedicated butler team for suite guests is particularly lauded for their world-class service, often reaching out proactively before arrival. Housekeeping is praised for being polite, warm, and ensuring rooms are impeccably clean. The pool staff and lifeguards are noted for their kindness and attentiveness, especially with children. The concierge team is helpful in providing directions and assisting with city navigation. Guests also appreciate the premium services representatives who go above and beyond, along with efficient luggage assistance and thoughtful birthday surprises like complimentary cakes. A convenient shower service is also available for guests with late flights.

Additional Information
Guests should be aware of recent changes to suite benefits, which some found less generous than before, particularly concerning afternoon tea and cocktail hour offerings that are now more limited in scope and duration. For families, the hotel provides delightful gifts for kids upon arrival, including backpacks and toys, enhancing their stay. The hotel thoughtfully offers complimentary cakes and champagne for guests celebrating special occasions like birthdays and anniversaries. Various yoga classes are available, often held on the observation deck, providing a unique wellness experience with stunning views. While the hotel is a grand destination, its popularity means it can be very busy and crowded, resembling a tourist attraction at times. Some guests noted a strict dress code for certain restaurants and bars, which occasionally caused minor inconvenience. Additionally, a convenient shower service is available for guests with late flights, allowing them to freshen up after check-out.