Hotel Marthahaus

The hotel is widely celebrated for its homely, welcoming atmosphere and exceptional value, making it a memorable choice for visitors. Its signature feature lies in its dedication to guest comfort and convenience, highlighted by spotless cleanliness, an attentive and friendly staff, and the provision of an excellent breakfast alongside 24/7 complimentary hot beverages. This combination creates a comfortable and affordable base, ideal for solo travelers, couples, and budget-conscious travelers exploring the city. Sightseers will particularly appreciate the hotel's strategic location and the included public transport benefits. To maximize your experience, guests are encouraged to take full advantage of the complimentary public transport ticket to effortlessly navigate Bern and to explore the charming, quiet residential neighborhood surrounding the hotel.

Facilities & Amenities
Guests frequently highlight the practical and well-maintained facilities available. A notable feature is the provision of shared bathrooms, which, despite being communal, are consistently praised for their impeccable cleanliness and ready availability, often surprising first-time users. For added convenience, many rooms include a private sink. The hotel also offers a fully equipped guest kitchen in the basement, allowing visitors to prepare their own meals and store food, which is a significant advantage for longer stays or those on a budget. A highly appreciated amenity is the 24/7 coffee/tea machine, providing complimentary hot beverages throughout the day. Furthermore, the presence of an elevator is a welcome convenience, especially for guests with luggage or those staying on higher floors, ensuring easy access to all areas of the hotel. Free Wi-Fi is also available, ensuring guests can stay connected.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness, from the rooms to the shared facilities. Guests describe the rooms as simple yet functional, providing everything necessary for a comfortable stay. The comfortable beds and impeccable linens contribute to a restful night's sleep. While some rooms are noted as small, others are described as reasonably spacious, often featuring a private sink for added convenience. The shared bathrooms are maintained to an exceptionally high standard of hygiene, often exceeding guest expectations for communal facilities. Most guests find the rooms to be quiet, located in a peaceful area, though some have occasionally noted minor noise levels from hallways or adjacent rooms due to the building's older structure. Overall, the emphasis on cleanliness and basic comfort is a recurring positive theme.

Dining & Food Quality
The excellent breakfast buffet is a standout feature, frequently exceeding guest expectations, especially given the hotel's value. Guests consistently praise the breakfast variety, which includes a wide selection of fresh options such as different types of bread, cheese, cold cuts, cereals, yogurt, and fruit. The quality of the food, particularly the bread and coffee, receives high marks. A significant highlight is the 24/7 coffee/tea machine, offering complimentary hot beverages like coffee, tea, hot chocolate, and warm milk at any time, which is greatly appreciated by guests. While some describe the breakfast as simple, the overwhelming sentiment is that it is ample, delicious, and a fantastic inclusion, setting a positive tone for the day.

Location & Accessibility
The hotel boasts a highly advantageous central location, nestled in a quiet residential area yet offering excellent accessibility to Bern's main attractions. It is conveniently situated within walking distance of the Bern train station and the city center, typically a pleasant 10-15 minute stroll. Numerous bus stops and tram lines are just a few minutes away, providing effortless connections throughout the city. A major benefit highlighted by guests is the complimentary public transport ticket provided, allowing free use of Bern's efficient transit system during their stay. While some guests mention the walk to the center, they often describe it as enjoyable. Parking is available, though some guests note it can be limited or come at an additional cost, with options for both on-site and nearby street parking.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the warm welcome and the staff's willingness to go above and beyond, providing detailed guidance on local attractions, public transport, and dining options. The quick check-in process and efficient handling of requests contribute to a smooth and pleasant experience. Many reviewers commend the staff for their supportive and kind demeanor, creating a truly welcoming atmosphere that makes guests feel at home. Whether assisting with luggage storage, offering local tips, or simply engaging in polite conversation, the team's commitment to excellent service is a defining characteristic of the hotel.

Additional Information
This hotel offers several unique aspects that enhance the guest experience. It operates with a community initiative, providing employment opportunities for individuals with special needs, which guests find commendable. For those traveling with pets, the hotel features a pet-friendly policy, even offering complimentary towels and food for furry companions. It's important to note that rooms generally do not include air conditioning or a fan, which some guests found made rooms warm during summer months, though opening windows to the courtyard or quiet street can help. The hotel also provides a locked luggage room for convenience, allowing guests to store their belongings before check-in or after check-out. These thoughtful touches contribute to the hotel's overall charm and guest satisfaction.