Hotel Matyšák

The hotel's on-site restaurant and wine shop are frequently highlighted as a significant draw, offering exceptional dining experiences and a unique opportunity to explore local wines. Guests consistently praise the hotel's cleanliness and the spacious rooms, which provide a comfortable retreat after a day of exploration. The excellent breakfast is another recurring positive, often exceeding expectations with its variety and quality, making for a great start to the day. This hotel is particularly well-suited for sightseers and couples who appreciate a blend of comfort and convenience, as it offers a good base for exploring the city while providing a relaxing atmosphere away from the immediate bustle. Business travelers also find it appealing due to its proximity to the train station and quiet accommodations conducive to rest. To enhance your stay, consider booking a suite for a private terrace and ample space, and be sure to arrive early if you plan to use the secure on-site parking, as spots can fill up quickly.

Facilities & Amenities
Guests appreciate the convenience of the on-site wine shop, which offers a wide selection and even a discount for hotel guests, making it a popular feature. While the hotel has a restaurant, details about its offerings are covered elsewhere; here, the focus is on its presence as a facility. The hotel provides free Wi-Fi, though some guests reported intermittent disconnections or a weak signal, which could be an inconvenience for those relying heavily on internet access. An elevator is available, ensuring easy access to all floors. Some rooms are noted to be particularly large, with amenities like a desk and a separate table for two. The hotel also offers shoe shining tools in rooms, a thoughtful touch. However, some guests noted a lack of an electric kettle in the rooms, which would be a welcome addition for morning beverages.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms and bathrooms as spotless. The spacious rooms are a recurring positive, often featuring comfortable furnishings and ample space, with some even offering a separate toilet from the main bathroom. Most guests found the beds comfortable, ensuring a restful night's sleep, though some noted instances of two single beds pushed together. The bathrooms are generally described as clean and well-maintained, with good showers. However, some rooms showed signs of wear, such as worn carpets or slightly dated decor. A significant point of feedback is the lack of air conditioning in many rooms, which can lead to discomfort during warmer periods, especially as opening windows can introduce street noise from the busy road. Additionally, some guests found electrical sockets to be inconveniently located away from the bed, and the TVs in rooms primarily offer local channels, with no English options or smart TV functionality.

Dining & Food Quality
The breakfast consistently receives high praise, described as superb, excellent, and offering a wide variety of choices, including both hot and cold options. Guests particularly appreciate the ability to order custom omelettes cooked on demand, adding a personalized touch to their morning meal. The breakfast area, often noted to be in a charming wine cellar setting, is clean and pleasant. While the food quality is generally excellent, some guests found the coffee machine only produced small cups, requiring multiple refills. The on-site restaurant is highly recommended by many, with guests raving about the excellent food, service, and environment, often stating it offers better quality and value than establishments in the Old City. However, a notable concern for some guests was arriving to find the restaurant or wine bar unexpectedly closed for refurbishment, which was a disappointment given its strong reputation.

Location & Accessibility
The hotel's location is generally considered convenient, particularly for those arriving by train, as it is a short 10-15 minute walk from the main railway station. While not in the immediate city center, the Old Town is easily accessible, typically a 15-20 minute walk or a short bus ride, with bus stops conveniently located nearby. Some guests found the walk to the Old Town longer than expected, especially with luggage or children, and noted the need to cross a bridge. The hotel is situated on a busy road, which can lead to some noise, though many rooms are quiet. Parking is available on-site in a secure courtyard for a fee, and guests advise arriving early to secure a spot, as it is a valued amenity. Overall, the location strikes a balance between accessibility to transport hubs and proximity to key attractions.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the reception team, who are often described as polite, accommodating, and possessing excellent English language skills, making communication effortless. The 24-hour reception is a significant convenience, especially for late arrivals. Guests appreciate the quick check-in process and the staff's willingness to assist with various requests, such as arranging packed lunches for early departures or providing information about local attractions and public transport. The service in the breakfast area is also frequently praised, with staff being attentive and ensuring a pleasant dining experience. Overall, the dedication of the staff significantly contributes to a positive and welcoming atmosphere.

Additional Information
A recurring point of feedback is the hotel's "old-style" charm, which some guests find appealing, while others note that certain areas, like carpets, show signs of wear. Despite this, the hotel maintains a high standard of cleanliness. A significant issue for some guests was the unexpected closure of the on-site restaurant and wine bar for refurbishment, which was a disappointment as these facilities are often a major draw and selling point. Guests planning to stay should verify their operational status if these amenities are important. The hotel offers a discount for guests at its popular wine shop, which is a unique and appreciated perk. Some guests also noted the absence of an electric kettle in the rooms, which would enhance convenience for in-room beverages.