Hotel Resol Ueno

This hotel offers a highly convenient and modern stay, with its signature feature being its exceptional proximity to Ueno Station, making it an ideal base for exploring Tokyo. Guests consistently praise its cleanliness, comfortable accommodations, and the attentive service provided by the staff. It is particularly well-suited for sightseers and couples who appreciate easy access to public transportation and local attractions. Solo travelers also find the rooms manageable and well-equipped for their needs. For those traveling with significant luggage or planning to use the Shinkansen, the hotel's location simplifies transit. To enhance your stay, take full advantage of the extensive complimentary amenities available in the lobby and be mindful of the compact room sizes, which are typical for Tokyo.

Facilities & Amenities
The hotel is noted for its new and modern facilities, providing a comfortable environment for guests. A standout feature is the comprehensive selection of lobby amenities, which includes complimentary coffee, various teas, bath salts, skincare products, and other hygiene items, allowing guests to pick what they need. For convenience, the hotel also offers laundry machines on-site, though some guests noted their limited number and occasional issues with drying efficiency. Each room is equipped with a small fridge and a teapot, and guests appreciate thoughtful touches like slippers and a shoehorn. While there is no swimming pool, the available amenities contribute significantly to a pleasant and self-sufficient stay.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The comfortable beds and high-quality linens contribute to a restful night's sleep, with many finding the beds to be among the most comfortable they experienced in Japan. The bathrooms are generally considered spacious for Tokyo standards, often featuring deep bathtubs and excellent shower pressure. Most rooms are reported to be quiet, providing a peaceful retreat despite the central location. However, a recurring theme is the small room size, which can make luggage space challenging, especially for multiple large suitcases. Some guests found the furniture arrangement further limited movement, though others managed effectively.

Dining & Food Quality
The hotel offers a breakfast option that receives mixed but generally positive feedback. Many guests describe it as excellent value, providing a delicious and substantial start to the day. The breakfast typically includes a choice of a bagel set or bread set, accompanied by a soup, yogurt, and a smoothie, along with coffee or other beverages. Guests appreciate the flexibility of being able to enjoy breakfast in the ground floor cafe space or taking it back to their rooms. While some prefer to explore local dining options, those who opted for the hotel breakfast found it satisfying and convenient, saving time in the mornings.

Location & Accessibility
The hotel's central location is a major highlight, situated just a few minutes' walk from Ueno Station, which serves as a key hub for JR lines, the Metro, and the Keisei Skyliner for direct airport access. This provides unparalleled public transportation convenience for exploring all parts of Tokyo. Guests also appreciate being within easy walking distance of popular attractions such as Ueno Park, the Ueno Zoo, the vibrant Ameyoko shopping district, and numerous restaurants and convenience stores. While some station exits can be confusing or lack elevators, the overall accessibility to major landmarks and transit options is highly praised.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the presence of English-speaking staff who are patient and willing to assist with various inquiries, from directions to luggage handling. The check-in and check-out processes are frequently described as quick and smooth. Guests particularly appreciate services like luggage storage before check-in or after check-out, which adds significant convenience. While a few isolated instances of less-than-ideal service were noted, the overwhelming majority of reviews commend the staff's dedication to providing excellent and accommodating service.

Additional Information
Guests should be aware of the hotel's room cleaning policy, where full room cleaning is typically provided every fifth day of a stay. However, the hotel maintains a thoughtful daily towel service, providing fresh towels, bottled water, and trash bag replacements by the room door. A unique and highly appreciated feature is the availability of various bath salts and premium DHC products in the lobby for guests to take freely, enhancing the in-room bathing experience. Some rooms are even equipped with a ReFa showerhead, adding a touch of luxury. The hotel also provides umbrellas for guest use, a practical amenity for unexpected weather.