Excellent
based on 9,401 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
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5 Stars
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Good to know
Guided Pilanesberg National Park safaris
Book guided safari tours through the concierge to explore the nearby Pilanesberg National Park and view local wildlife.
Reimagined Crystal Court breakfast buffet
Savor a wide variety of breakfast options at the Crystal Court, featuring curated dishes inspired by South African culinary heritage.
Variable shuttle service wait times
Guests may experience extended wait times for the resort shuttle service during peak periods or busy event days.
Personalized butler service options
Utilize the dedicated butler team for assistance with daily needs, room arrangements, and activity planning throughout your stay.
Direct access to water park
Access the Valley of the Waves water park directly from the resort grounds for wave pool and slide activities.
Reported room maintenance issues
Some guest rooms exhibit signs of wear, including peeling wallpaper, scuffed surfaces, and occasional plumbing or temperature control inconsistencies.
This summary was created by AI and might not be 100% accurate.
Rooms
Superior Luxury Room
- 1 1 King Bed
- Sleeps 2
- 495 sq ft
Superior Luxury Family Room
- 1 1 King Bed
- Sleeps 4
- 495 sq ft
Superior Luxury Pool Facing Room
- 1 1 King Bed
- Sleeps 2
- 548 sq ft
Junior Suite
- 1 1 King Bed
- Sleeps 2
- 753 sq ft
Price trend
Based on lowest prices on trivago from the last 30 days
฿21,759
฿10,880
฿0
Thu, 05/11/26
฿17,396
Fri, 06/11/26
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Sat, 07/11/26
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Mon, 09/11/26
฿17,540
Tue, 10/11/26
฿21,759
Wed, 11/11/26
฿17,624
Thu, 12/11/26
฿16,498
Fri, 13/11/26
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Mon, 16/11/26
฿17,709
Tue, 17/11/26
฿17,554
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Mon, 23/11/26
฿17,728
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Sun, 29/11/26
฿17,838
Mon, 30/11/26
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Reviews
Review summary
Summarized by AI from 900+ reviews
This hotel is a vibrant retreat ideal for families, couples, and sightseers seeking a blend of adventure and relaxation. The property boasts a significant advantage with its direct access to the Valley of the Waves and a convenient shuttle service to other resort attractions. Guests consistently praise the exceptional breakfast buffet, offering a wide variety of choices including exotic fruits and champagne, often accompanied by a live pianist. The staff, particularly the reception team and housekeeping crew, are frequently commended for their attentiveness and friendly demeanor. For a truly immersive experience, consider booking a room with stunning views of the surrounding landscape.
Rated above average for Sun-City
Guest reviews
Excellent68%
Very good14%
Good5%
Fair5%
Poor8%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
All amenities
Wellness
- Beauty salon
- Massage
- Bathrobe
- Body scrub
Property amenities
- Business center
- Arcade/Video games
- Nightclub
- Lift
For children
- Childcare
- Playground
- Kids' club
- Kid meals
Accessibility
- Wheelchair accessible
- Accessible travel path
- Accessible bathroom
Room amenities
- Television
- Hairdryer
- Electric kettle
- Air conditioning
Sports facilities
- Fitness
- Tennis court
- Water park
- Water sport facilities
Hotel characteristics
- Family friendly
Location
P.O Box 308, Sun-City, 0316, South Africa
Distance from The Palace of the Lost City
- 1.8 km from Cultural Village
- 2.2 km from Sun-City (City centre)
- 2.3 km from Sun City & Lost City
- 2.5 km from Kwena Gardens Crocodile Farm
- 8.2 km from Pilanesberg International Airport
- 10.8 km from Leopard
- 12.7 km from Baile Loop Hide
- 13.9 km from Iron Age Site
- 16.5 km from Heystekrand
- 16.5 km from Mogwase Stadium
- 16.8 km from Vulture Hide
- 17.4 km from Phiri Hide
Explore nearby attractions
Property info
P.O Box 308, Sun-City, 0316, South Africa
Frequently Asked Questions about The Palace of the Lost City
Is there a pool area at The Palace of the Lost City?
Yes, The Palace of the Lost City offers 2 pool areas.
Are pets allowed at The Palace of the Lost City?
No, The Palace of the Lost City doesn’t allow pets.
Is parking available at The Palace of the Lost City?
Yes, The Palace of the Lost City provides Parking for guests.
What time is check-in and check-out at The Palace of the Lost City?
Check-in at The Palace of the Lost City is available from: . Check-out time is by .
Where is The Palace of the Lost City located?
The Palace of the Lost City is located in P.O Box 308, 0316, Sun-City, South Africa.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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