Toyoko Inn Tokyo Machida-eki Odakyu-sen Higashi-guchi

This hotel is highly regarded for its exceptional cleanliness and prime location near Machida Station, offering excellent value for money. Its signature feature is the complimentary breakfast, which many guests find to be a delightful and convenient start to their day. The comfortable and often spacious beds contribute to a restful stay, making it an ideal choice for business travelers seeking convenience, sightseers exploring the area, couples on a getaway, and families looking for affordable comfort. To ensure a pleasant experience, guests sensitive to smoke should confirm their room type, and arriving early for breakfast is recommended to avoid crowds and ensure a full selection of items.

Facilities & Amenities
Guests appreciate the practical amenities available, including reliable Wi-Fi that allows for seamless connectivity. The presence of a coin laundry facility is a significant convenience, especially for those on longer stays, enabling guests to refresh their wardrobe. While specific in-room amenities like coffee or certain toiletries might be limited, a selection of toiletries and bathrobes are readily available for pickup in the lobby. Some guests noted that elevators could be noisy for rooms located nearby, and some found the two-elevator system slightly confusing, requiring separate button presses.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests highlighting the spotless rooms and well-maintained bathrooms, often noting good water pressure in the showers. The beds are frequently described as spacious and comfortable, ensuring a good night's sleep. While rooms are generally compact, some guests found them surprisingly ample for the price. However, noise levels can be an issue, with complaints about thin walls allowing sounds from neighboring rooms, corridors, and even toilet flushes to be audible. Some guests also noted minor issues with bathroom ventilation and wished for more in-room storage like a chest of drawers.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as tasty and offering a good variety of Japanese-style dishes, including cooked vegetables, fish, and meat options. Many appreciate the healthy choices available. However, feedback on food quality can be mixed, with some finding the miso soup too salty or the rice too firm, and a desire for more western options like salads, juices, or coffee. The breakfast area can become very crowded, especially during peak times, leading to difficulties finding seats and occasional shortages of popular items. Despite these points, the free nature of the breakfast is widely valued.

Location & Accessibility
The hotel boasts an excellent central location, being just a few minutes' walk from the Odakyu Machida Station East Exit, making it highly convenient for public transport. Its proximity to the station provides easy access to both the Odakyu and JR lines, facilitating travel to various parts of the city and beyond. The surrounding area is vibrant and convenient, with an abundance of restaurants, shops, and convenience stores (Lawson, 7-11, FamilyMart) nearby, ensuring guests have plenty of dining and shopping options. Parking is available, though some guests found it expensive or noted restrictions for larger vehicles, opting for more affordable nearby alternatives.

Staff & Service
Feedback on the hotel's staff and service is notably mixed. Many guests commend the friendly staff, highlighting their helpfulness, attentiveness, and efficiency, particularly praising the quick check-in process and the pleasant demeanor of some female and parking staff. They are often noted for handling requests and issues effectively. Conversely, a significant number of reviews describe some staff members, particularly at the front desk, as cold, unhelpful, or even rude, leading to feelings of frustration or disrespect during check-in. This inconsistency in service quality is a recurring theme, though housekeeping is generally praised for maintaining clean rooms daily.

Additional Information
Guests should be aware that the hotel still offers smoking rooms, and some non-smoking rooms may occasionally have a residual smoke odor, which can be unpleasant for sensitive individuals. The soundproofing between rooms is not always effective, leading to audible noise from neighbors or the corridor. Guests are also advised that certain amenities, such as bathrobes and specific toiletries, need to be picked up from the lobby upon arrival rather than being pre-placed in the room. Additionally, the hotel's membership program allows for an earlier check-in time, which some non-members found to be an inconvenient policy.