Lectore Atami Momoyama (TKP Hotels & Resorts)

Perched on a steep hill, this hotel offers a memorable stay, primarily distinguished by its stunning rooftop terrace and panoramic views of the sea, Atami Castle, and the city. While its unique design, featuring numerous internal stairs and no elevators, presents a challenge for some, it is often seen as a minor inconvenience by those who appreciate the hotel's charm and the exercise it provides. The hotel is particularly well-suited for couples and friends seeking a relaxing getaway, as well as younger travelers and active individuals who don't mind navigating slopes and stairs. To ensure a smoother arrival, guests are strongly advised to utilize the complimentary shuttle service from the station and to pack light, as luggage can be cumbersome on the uphill walk and within the hotel.

Facilities & Amenities
Guests frequently praise the hotel's diverse range of facilities, especially the rooftop onsen and terrace, which offer breathtaking views and a relaxing atmosphere. While some guests noted the public baths can be small or have limited shower facilities, the option of booking a private open-air bath is highly valued, often complemented by thoughtful touches like cold beverages. The hotel also provides a comfortable lounge area equipped with massage chairs and a selection of manga, offering a pleasant space for relaxation. Many appreciate the ability to choose their own kimono or yukata upon arrival, adding to the authentic experience. However, some guests expressed a desire for a designated smoking area on the terrace to ensure comfort for all.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness and room comfort, with many guests describing rooms as spacious, modern, and tidy. The beds are consistently highlighted as comfortable, ensuring a restful night's sleep. While most reviews commend the overall upkeep, some guests have reported minor issues such as stained carpets or occasional bugs in common areas, and a few noted that the air conditioning in their room was not fully effective. Additionally, some found the water pressure in the room's sink to be excessively strong. Despite these isolated comments, the majority of visitors find the rooms to be well-maintained and conducive to a pleasant stay, often appreciating the large televisions and practical furniture arrangements.

Dining & Food Quality
Feedback on the hotel's dining options is somewhat mixed. Most guests found the breakfast to be satisfactory, with some praising its healthy options and good taste, particularly the bread and potage soup. However, a few guests were disappointed by the breakfast, describing some items like sausages and potatoes as being served cold or packaged in plastic bags. The hotel also offers dinner options, such as "wappa-meshi" and other plates, which can be enjoyed in the room, providing a convenient and satisfying meal. Overall, while the breakfast experience can vary, the availability of in-room dining contributes positively to the guest experience.

Location & Accessibility
The hotel's location is a significant talking point, situated on a steep hill just a short distance from the station. While its proximity to the Atami train station is convenient, the uphill walk and numerous stairs leading to and within the hotel can be challenging, especially for guests with heavy luggage or mobility concerns. Many guests highly recommend utilizing the hotel's free shuttle service from the station to avoid the strenuous ascent. Parking is another common concern, as the hotel does not have its own dedicated parking lot, requiring guests to use distant and often expensive public parking facilities. Despite these accessibility challenges, the elevated position provides excellent views and a sense of seclusion.

Staff & Service
The hotel staff generally receives commendation for their helpfulness and politeness, with many guests highlighting their attentive and accommodating nature. Services such as luggage assistance upon arrival and the efficient shuttle service to the station are frequently praised. While some guests reported instances of staff appearing indifferent or less welcoming, the majority of reviews describe the team as professional and responsive, particularly in addressing guest requests like room issues or providing information about local attractions. The overall impression is that the staff strives to provide a positive experience, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware that the hotel's unique design, characterized by its many stairs and lack of an elevator, is a consistent theme in reviews. While this is clearly communicated by the hotel, it remains a primary consideration for potential visitors. The hotel offers thoughtful amenities such as pre-sale tickets for the nearby MOA Museum, which can be purchased at the front desk for a discounted rate. Some guests appreciated the availability of vending machines for drinks, though one noted that water was only available on a specific floor. The hotel also provides a selection of amenities, including high-quality skincare products, which guests found to be a pleasant surprise.