Leonardo Hotel Zurich Airport

The hotel's most notable feature is its exceptional proximity to Zurich Airport, making it an ideal choice for travelers seeking convenience for early departures or late arrivals. Guests consistently highlight the hotel's modern design, cleanliness, and the overall comfort of its accommodations. The attentive and friendly staff also receive frequent praise for their helpfulness. This makes it particularly well-suited for transit travelers with layovers, business travelers attending meetings nearby, and sightseers looking for an accessible base to explore the city. To enhance your stay, consider familiarizing yourself with the easy bus routes to and from the airport, as this is often the most convenient transport option, and be aware that some guests have noted issues with room cooling.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and comfort. Guests appreciate the availability of Wi-Fi throughout the property, ensuring connectivity. A fitness center is present for those wishing to maintain their routine, though some guests found it to be small. The bar area is often described as a pleasant spot for relaxation, providing a comfortable atmosphere. Each room is equipped with a coffee machine, which is a popular amenity for guests. However, several reviews indicate that room service is not available, and the minibar in rooms is often empty. Some guests also noted the absence of a kettle in the room, and that the bathrooms only provide body wash, lacking separate shampoo, conditioner, or body lotion. Additionally, the hair dryer is bolted down, which some found inconvenient.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless, modern, and well-maintained. The room design is generally appreciated for its contemporary style and spaciousness. Most guests found the beds comfortable and conducive to a restful sleep, though a notable number described the mattresses as firm or even hard, impacting their comfort. Similarly, pillows received mixed reviews, with some finding them too soft or thin. Despite the hotel's proximity to the airport, rooms are generally quiet due to effective soundproofing, though some guests reported noise from slamming doors or road traffic if windows were open. While some guests found the air conditioning effective, a significant number reported that the room temperature was too warm or stuffy, with the cooling system not functioning adequately, leading to discomfort, especially during warmer periods. The clean bathrooms feature walk-in showers, which are well-received.

Dining & Food Quality
The hotel's breakfast buffet consistently receives positive feedback, with guests praising its quality, variety, and delicious options, often highlighting it as a great start to the day. The restaurant offers a pleasant dining experience, with many guests enjoying the food quality, including good pizza. However, some guests noted that the restaurant and bar can have limited operating hours or be understaffed, particularly in the evenings, which can lead to slow service or limited menu availability. Several guests specifically mentioned that room service is not offered. The coffee served at breakfast is generally well-regarded, and some guests appreciated the availability of real leaf tea.

Location & Accessibility
The hotel's location is a primary draw, offering excellent airport proximity. It is conveniently accessible, typically a 5-minute bus ride from the airport, with a bus stop located directly across the street and frequent services. While some guests found the walking distance to the airport manageable (around 15-20 minutes), others found it challenging, especially with luggage, or difficult to navigate. The hotel's location also provides easy public transport access to Zurich city center. Parking is available on-site, but many guests found it to be quite expensive. The surrounding area is described as quiet, with the convenience of a nearby supermarket and several nearby restaurants within walking distance, offering additional dining options outside the hotel.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the reception team, contributing to a positive experience. The check-in and check-out processes are generally described as quick and easy, with some guests appreciating the option for online pre-check-in. While most interactions are positive, a few guests reported instances of slow or less accommodating service, particularly during busy periods or when dealing with specific issues like overbooking. Housekeeping is noted for maintaining clean rooms. However, feedback on shuttle service is mixed, with some guests noting it is paid, requires advance booking, or is not always available, leading many to opt for the convenient public bus instead.

Additional Information
Guests should be aware of certain hotel policies and features that enhance or impact their stay. A few guests reported issues with overbooking, leading to unexpected room changes or relocations, which caused inconvenience. The hotel has a smoking policy that requires guests to sign a pledge not to smoke in rooms. Some guests noted that windows in rooms are often locked, with the key only accessible by housekeeping, limiting natural ventilation. While not a major issue, some guests mentioned the absence of ceiling lighting in rooms, preferring brighter illumination. The hotel provides free fruit and water in the lobby, a thoughtful touch for guests. It is also worth noting that rooms typically provide only one water bottle, even for multiple occupants, and universal power adapters are not provided.