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About Playa Caracol Hotel & Spa
Lagoon-style outdoor pool
Relax in the expansive swimming area featuring a dedicated kids' section, an outdoor hot tub, and a shaded lounge space perfect for families.
Traditional regional gastronomy
Savor authentic Mexican dishes at the on-site restaurant or enjoy a tropical cocktail at the poolside bar while taking in the ocean breeze.
Suites with private hot tubs
Elevate your stay by booking a suite that features a private hot tub on the balcony, offering a secluded spot to unwind with panoramic sea views.
Plaza Banderas proximity
Explore the local culture with a short 1.2-mile walk to this popular landmark, or drive 15 minutes to reach the historic Baluarte de Santiago.
Executive lounge and gym
Maintain your routine with access to the fitness center and a dedicated executive lounge, providing a quiet space for business or relaxation.
Beachfront Boca del Rio identity
Experience a relaxed, family-friendly stay where every room features a private balcony or terrace with direct views of the pool or the Gulf of Mexico.
Private Mocambo beach access
Step directly from the hotel gardens onto a calm, shallow stretch of beach, ideal for safe swimming and peaceful evening walks along the shore.
Playa Caracol Hotel & Spa is a 4-star hotel in Boca del Rio featuring Mediterranean-inspired architecture. The hotel offers direct beach access to a private area and an outdoor pool with a jacuzzi and a dedicated kids' area. Guests can dine at La Villa del Pescador restaurant, enjoy the lobby bar with live sports, or experience a unique snail and hot stone spa. An executive lounge and a fitness center with sea views are also available. The hotel has a review score of 8.1 based on over 3,500 reviews, with family-friendly aspects and atmosphere highlighted positively by guests.
Rooms
Room, 1 King Bed
- 1 1 King Bed
- Sleeps 2
- 172 sq ft
Double Room, 2 Double Beds
- 1 2 Double Beds
- Sleeps 4
- 172 sq ft
Reviews
Very good
based on 3,895 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 600+ reviews
This hotel is a tranquil beachfront retreat ideal for couples and sightseers seeking relaxation and exploration. The property boasts exceptional private beach access to a clean and calm sea. Guests can enjoy the clean and enjoyable swimming pool with direct access to the tranquil beach. Guests consistently praise the attentiveness and friendliness of certain staff members and the fresh, varied breakfast buffet. For a truly serene experience, consider booking a treatment at the highly-regarded spa.
Rated above average for Boca del Rio
Guest reviews
Excellent29%
Very good31%
Good14%
Fair12%
Poor14%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Massage
- Sauna
- Hot tub
Property amenities
- Business center
- Café
- Entrance hall/lobby
- Express check-in/check-out
For children
- Crib
- Playground
- Kid meals
Accessibility
- Wheelchair accessible
- Accessible bathroom
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Fitness
Hotel characteristics
- Family friendly
Location
Av. Mocambo # 526 Col, Collado y, 94298, Boca del Rio, MexicoPlaza Banderas proximityExplore the local culture with a short 1.2-mile walk to this popular landmark, or drive 15 minutes to reach the historic Baluarte de Santiago.
Highlight
Distance from Playa Caracol Hotel & Spa
Boca del Rio:2.9 km
Aquarium Of Veracruz:6.6 km
General Heriberto Jara International Airport:8.6 km
Property info
Av. Mocambo # 526 Col, Collado y, 94298, Boca del Rio, MexicoFrequently Asked Questions about Playa Caracol Hotel & Spa
Is there a pool area at Playa Caracol Hotel & Spa?
Yes, Playa Caracol Hotel & Spa offers 2 pool areas.
Are pets allowed at Playa Caracol Hotel & Spa?
No, Playa Caracol Hotel & Spa doesn’t allow pets.
Is parking available at Playa Caracol Hotel & Spa?
Yes, Playa Caracol Hotel & Spa provides Parking for guests.
Where is Playa Caracol Hotel & Spa located?
Playa Caracol Hotel & Spa is located in Av. Mocambo # 526 Col, Collado y, 94298, Boca del Rio, Mexico.
What is the cancellation policy for Playa Caracol Hotel & Spa?
The cancellation policy for Playa Caracol Hotel & Spa varies depending on the type of room and booking conditions.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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