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About Playacar Palace
Oceanfront lagoon-style pool
Experience a stunning outdoor pool featuring a swim-up bar and dedicated pool concierges who provide personalized service and refreshments.
Signature Sweet & Coffee cafe
Indulge in freshly made crepes, gourmet macaroons, and specialty coffee at this on-site sanctuary perfect for a mid-day treat.
Artisanal Latin fusion at Madremia
Savor inventive dishes like passionfruit ceviche and fried octopus paired with expert mixology in a stylish, high-energy dining environment.
In-room double whirlpool tubs
Relax in luxurious guestrooms featuring private two-person whirlpool tubs, a signature amenity designed for ultimate in-room rejuvenation.
Curated nightly entertainment
Experience high-quality performances ranging from fire shows and circus acts to live music and themed events like the Day of the Dead celebration.
Prime Riviera Maya location
Enjoy a strategic setting just steps from the vibrant 5th Avenue shopping district and the Cozumel Ferry Dock for effortless local exploration.
Engaging kids' playroom activities
Ensure younger guests enjoy a dynamic schedule of supervised fun, from decorating t-shirts and building sandcastles to wax hand crafting.
Exclusive sister hotel access
Expand your vacation horizons with complimentary access to facilities and dining at sister Palace Resorts properties in nearby Cozumel and Cancun.
Playacar Palace is a 5-star resort located in Bahía del Espíritu Santo, offering direct access to Playa del Carmen's 5th Avenue and steps from the Cozumel ferry dock. The resort features specialty dining at restaurants like Madre Mia and Trattoria, ocean-facing walkout rooms, and an exclusive hydrotherapy spa circuit. Guests can also enjoy a gourmet coffee and dessert bar, in-room whirlpool tubs, and a dedicated kids club. The resort has a review score of 9.2 based on over 5,000 reviews, with WiFi, atmosphere, and service highlighted positively by guests.
Rooms
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
- 1 1 King Bed and 2 Double Beds
- Sleeps 6
- 525 sq ft
Superior Deluxe Partial Ocean View - Kids & Teens Free
- 1 2 Double Beds, 1 1 King Bed
- Sleeps 4
- 527 sq ft
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
- 1 1 King Bed
- Sleeps 2
- 525 sq ft
Superior Governor Suite Ocean View - King Size Bed
- 1 1 King Bed
- Sleeps 4
- 525 sq ft
Reviews
Excellent
based on 7,209 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a vibrant beachfront retreat, ideal for couples and sightseers seeking an engaging and comfortable stay. Its excellent location in the heart of Playa del Carmen provides immediate access to 5th Avenue and the ferry pier. The Awe Spa stands out as a key amenity, offering a tranquil atmosphere and quality treatments. Guests consistently praise the exceptional staff and service, noting their warmth and attentiveness, alongside diverse and high-quality culinary offerings, particularly at specialty restaurants like Madre Mia and Momo. For a more serene experience, guests can request rooms facing the garden.
Rated above average for Playa del Carmen
Guest reviews
Excellent62%
Very good18%
Good8%
Fair3%
Poor9%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Entrance hall/lobby
- Express check-in/check-out
For children
- Childcare
- Playground
- Kids' club
- Kid meals
Accessibility
- Wheelchair accessible
Room amenities
- Shower
- Ironing board
- Openable windows
- Television
Sports facilities
- Pool table
- Fitness
- Diving
Hotel characteristics
- Family friendly
Food and beverages
- All inclusive (upon inquiry)
Location
Bahía del Espíritu Santo, 77713, Playa del Carmen, MexicoPrime Riviera Maya locationEnjoy a strategic setting just steps from the vibrant 5th Avenue shopping district and the Cozumel Ferry Dock for effortless local exploration.
Highlight
Distance from Playacar Palace
Playa del Carmen:0.9 km
Cancun International Airport:51.4 km
Explore nearby attractions
Property info
Bahía del Espíritu Santo, 77713, Playa del Carmen, MexicoFrequently Asked Questions about Playacar Palace
Is there a pool area at Playacar Palace?
Yes, Playacar Palace offers 2 pool areas.
Are pets allowed at Playacar Palace?
No, Playacar Palace doesn’t allow pets.
Is parking available at Playacar Palace?
Yes, Playacar Palace provides Parking for guests.
What time is check-in and check-out at Playacar Palace?
Check-in at Playacar Palace is available from: . Check-out time is by .
Where is Playacar Palace located?
Playacar Palace is located in Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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