Atami Season Hotel

This hotel is particularly memorable for its renovated rooms featuring private open-air baths, offering guests a luxurious and relaxing experience at a competitive price point. This makes it an excellent choice for couples seeking a romantic getaway and families looking for spacious accommodations with added privacy. Guests frequently highlight the value provided by the all-inclusive-like dining and complimentary karaoke. While the building itself shows its age, many find it generally well-maintained. To enhance your stay, consider booking one of the newly renovated rooms with a private bath for the best experience, and be aware that the main public bath has a unique layout.

Facilities & Amenities
The hotel offers a range of facilities, though some receive mixed feedback. Many guests appreciate the private open-air baths available in select renovated rooms, describing them as clean and spacious. The large public bath is a notable feature, but its design, which requires guests to ascend stairs from the changing room while unclothed, is unusual and may not suit everyone, especially those with mobility issues. Reports of broken saunas and jacuzzis within the public bath are frequent, and the sauna often operates on a gender-specific schedule. Complimentary karaoke rooms, including some with large windows, are a popular amenity. The air conditioning is centrally controlled, often leading to rooms being too warm, and some guests found the in-room amenities to be minimal, requiring them to obtain items like toothbrushes from the front desk.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort varies significantly depending on the room type. The newly renovated rooms are consistently praised for their cleanliness and spaciousness, often featuring comfortable beds and modern designs. However, guests staying in older sections of the hotel frequently report issues such as dust accumulation, cobwebs, mold, and general wear and tear, including broken toilet locks and dirty shoji screens. Some guests found the beds to be too firm or the futons thin. While rooms are generally described as large, some note that the lighting can be dim and power outlets are scarce, particularly near beds. Bathroom facilities in older rooms sometimes suffer from weak water pressure or outdated fixtures.

Dining & Food Quality
The hotel offers a buffet-style dining experience for both dinner and breakfast, with dinner often featuring a "creative Western set meal" alongside a half-buffet. Many guests find the dinner to be a good value, particularly appreciating the all-you-can-drink alcohol selection, which includes beer, wine, and spirits. Specific dishes like beef stew and carpaccio receive positive mentions for their quality. However, some guests find the overall food quality to be inconsistent, with criticisms directed at the limited variety of sashimi and sushi, and occasionally cold tempura. The breakfast buffet is generally considered average. Dinner service often operates with strict time limits and fixed start times, which can lead to queues and a rushed experience for some, while the restaurant atmosphere can feel cramped due to narrow table spacing.

Location & Accessibility
The hotel boasts a convenient location, situated within a 10 to 15-minute walk from Atami Station, though the route involves an uphill climb. It offers good accessibility to local attractions, being an 8-minute walk to Atami Sun Beach and 10 minutes to Kinomiya Shrine. Guests appreciate the proximity of a supermarket (MaxValu) just a few minutes away, making it easy to purchase snacks and drinks. However, parking at the hotel is very limited, with only about 13 to 15 spots available, often leading to guests being directed to a more distant coin parking lot, though the hotel typically reimburses the cost and provides a shuttle service. The hotel's shuttle bus from the station is available but can sometimes be shared with other properties, causing confusion or delays.

Staff & Service
Guest feedback on staff and service is notably mixed, with experiences ranging from highly positive to significantly negative. Many guests commend the staff for being friendly, helpful, and attentive, particularly highlighting the quick check-in process and the accommodating nature of specific front desk or pool staff. Some appreciate the polite service and willingness to assist with requests like providing fans due to air conditioning issues. Conversely, a considerable number of reviews describe staff as rude, impatient, or unresponsive, citing instances of poor communication regarding hotel policies or local information. Complaints include staff being perceived as high-handed, unhelpful during check-in, or displaying a lack of hospitality in the dining areas.

Additional Information
Guests should be aware that while the hotel building is older, many rooms have undergone recent renovations, particularly those featuring private open-air baths, which offer excellent value. Some guests noted an accommodation tax levied in addition to the standard hot spring tax, which was not always clearly communicated prior to arrival. The hotel offers free karaoke rooms, which are a popular and enjoyable amenity for many visitors. While some rooms provide excellent views of Atami Castle and the city, especially during fireworks displays, other rooms may have less desirable views facing roads or other buildings. The hotel's elevators are described as narrow, and some guests found the overall lighting in common areas and older rooms to be dim.