Station ONE Hotel - Aranyaprateth

The hotel, now known under its current name and formerly the Aran Mermaid Hotel, is often chosen for its vintage charm and unique collection of antique items displayed throughout, particularly in the lobby, which some describe as having an American retro atmosphere. It serves as a practical and convenient stop for border crossers making their way to Cambodia, budget travelers seeking affordable accommodation, and business travelers attending seminars or training. Guests consistently highlight the hotel's cleanliness and its strategic location near key transport links. For sightseers, the on-site "Museum AREA 13° N" provides an interesting cultural experience. To enhance your stay, it is recommended to inquire about the room's condition upon check-in, as some rooms are older than others, and consider bringing insect repellent for a more comfortable night.

Facilities & Amenities
The hotel provides various facilities, though guest experiences are somewhat mixed. Wi-Fi is available in both rooms and common areas, but some guests noted that the signal could be unreliable or frequently disconnect, prompting them to use the lobby for a more stable connection. For those arriving by car, adequate parking is conveniently located in front of the hotel. A recurring theme in reviews is the status of the elevator, which many guests reported as being out of service or closed, necessitating the use of stairs, a potential inconvenience, especially with heavy luggage. Additionally, the hotel houses a pub or disco on the first floor that operates until late, and it offers banquet and seminar services for events.

Cleanliness & Room Comfort
The cleanliness of the rooms is consistently praised by guests, with many highlighting clean sheets, brand new towels, and well-maintained bathrooms. However, feedback on room condition and comfort is varied. While some rooms are described as spacious and comfortable with cool air conditioning, others are noted as being old-fashioned, musty, or having sagging beds and high pillows, which can affect sleep quality. Some guests reported issues with the TV not working or having limited channels, and some rooms had only two-hole power outlets, which can be inconvenient. Noise from outside or from the hotel's disco can occasionally be an issue, though many rooms are generally quiet.

Dining & Food Quality
Breakfast is a standard inclusion for many guests, though its quality garners mixed feedback. Some guests were pleasantly surprised by an "amazing" made-to-order breakfast on their initial day, while others found the offerings on subsequent days to be less impressive, ranging from "okay" to "below standard" or even "terrible." Despite this variability, the breakfast variety is generally considered sufficient, with suggestions for additions like porridge. The hotel also provides a buffet lunch service, which has been utilized by visitors. Overall, while the food is often deemed acceptable given the price, it is not consistently praised as a highlight, with some guests describing it as "nothing special" despite a reasonable selection of items.

Location & Accessibility
The hotel's central location is a significant advantage, particularly for travelers utilizing public transport. It is conveniently situated within a short walking distance, typically around 5-10 minutes, from the Aranyaprathet bus station and train station, making it an ideal stopover. Its proximity to the Thai-Cambodian border also makes it a popular choice for those planning to cross into Cambodia. Guests appreciate the easy access to nearby conveniences such as a 7/11 store, which is just a couple of minutes away, and local markets like the flea market and Rong Kluea Market, offering fresh produce and local food. Adequate parking is available on-site for guests traveling by car.

Staff & Service
The staff at the hotel generally garners positive feedback for their friendliness and helpfulness, contributing significantly to a pleasant stay. Many guests commend the receptionists as "lovely," "smiling," and "well-mannered," often highlighting their willingness to provide good service, such as offering route recommendations or promptly addressing concerns like room changes. The check-in process is typically described as quick and efficient, ensuring a smooth arrival. While the majority of interactions are positive, some guests did note that certain staff members had limited English proficiency, which occasionally presented minor communication challenges. Nevertheless, the prevailing sentiment is that the staff are attentive and dedicated to assisting guests with their needs.

Additional Information
The hotel has undergone a significant name change, previously operating as the Aran Mermaid Hotel and now known under its current name. Notably, during the COVID-19 pandemic, it functioned as a state quarantine facility, demonstrating its capability to manage specific health and safety protocols. A distinctive and frequently mentioned feature is the "Museum AREA 13° N" located within the hotel premises, which showcases a fascinating collection of antique items and vintage electrical equipment, providing guests with a unique cultural and historical diversion. Furthermore, some guests who booked through online travel agencies like Agoda have reported specific issues with the hotel's policy regarding invoice issuance, where staff occasionally declined to provide a full bill, stating that the hotel does not directly receive payment from the customer.