Thapaeplacehotel

This hotel is highly regarded for its excellent central location, making it a prime choice for sightseers and budget-conscious travelers who wish to explore the city's main attractions on foot. Guests frequently highlight the hotel's value for money and the generally friendly staff as significant positives. While many appreciate the spacious rooms, a recurring theme is the dated appearance of the property and, notably, the uncomfortable beds, which some guests found to be excessively firm. To enhance your stay, it is advisable to confirm the availability of daily room cleaning services upon arrival, as this was a point of mixed feedback, and be prepared for a very firm mattress.

Facilities & Amenities
The hotel offers a clean pool which is a welcome amenity for many guests, though some reported it was temporarily out of service during their stay. While the hotel provides a convenient scooter rental service on-site, a minor inconvenience noted by some guests was the policy of providing only a single room key per room, which can be restrictive for multiple occupants. Some facilities were also reported to be non-functional or lacking immediately after a period of closure, suggesting some post-reopening issues that may affect the guest experience.

Cleanliness & Room Comfort
Feedback on room cleanliness is mixed; while some guests found their rooms clean, others reported issues with basic and superficial cleaning, including dirty linen and the presence of pests like ants and even larger insects. The beds are consistently described as uncomfortable and exceptionally hard, significantly impacting sleep quality for many. Despite this, rooms are generally noted to be spacious, though their dated condition with chipped paint and cracks is apparent. Noise levels from adjacent rooms are a frequent complaint due to poor sound insulation, and some guests experienced issues with bathroom cleanliness, including mold, and a lack of hot water in the shower.

Dining & Food Quality
The hotel's breakfast receives varied but generally positive feedback, particularly regarding its value for money. Guests appreciate the availability of both Asian and European options, with many finding the spread to be good and offering ample space for comfortable dining. While some described the breakfast as excellent and great value, a few found it to be basic, though sufficient. Additionally, the convenience of having a dining establishment located right next door to the hotel is a positive point for guests looking for easy meal options.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, placing guests within easy walking distance of numerous tourist sites and attractions, including a major city gate. This prime position makes it incredibly convenient for exploring the area without needing extensive travel. Guests also appreciate the quietness of the hotel despite its central setting. However, a notable concern for some is that the hotel's actual location does not precisely match the pinpoint shown on some online maps, which can lead to initial confusion upon arrival.

Staff & Service
The friendly staff consistently receives high praise for their professionalism, helpfulness, and accommodating nature, with many guests highlighting their willingness to assist with various requests. However, the housekeeping service is a point of concern for some; while staff are generally polite, guests often report that daily cleaning is not standard and requires specific requests for fresh towels and toilet paper. There were also isolated incidents of miscommunication or accusations during checkout regarding mini-bar consumption, and some guests noted that English proficiency among staff could be improved.

Additional Information
Guests should be aware that the hotel experienced some post-reopening issues after a period of closure, with certain facilities not fully operational. There were also isolated reports of power outages affecting the property for short durations. A specific concern raised by a guest involved an accusation during checkout by housekeeping regarding consumed mini-bar items, which led to an unexpected charge dispute. These points suggest that guests might benefit from clarifying hotel policies and checking room amenities upon arrival.