Traveller Inn Hotel

This hotel is widely recognized for its exceptional value for money and central location, making it a popular choice for budget travelers and sightseers eager to explore the city. Its signature feature is its ability to provide an affordable base right in the heart of the action, often praised for its 24-hour reception which has proven to be a saving grace for many. While some aspects of the hotel are noted as basic, guests frequently highlight the helpful and friendly staff as a significant positive. This establishment is particularly well-suited for solo travelers and backpackers looking for a convenient and economical place to stay. To ensure a comfortable experience, it is advisable to confirm your room type and amenities upon booking, and if sensitive to noise, request a room away from the street-facing side.

Facilities & Amenities
The hotel offers a range of basic facilities, though their condition can vary. Wi-Fi is generally available and described as decent in common areas, though some guests on higher floors reported unstable connections within their rooms. An elevator provides easy access to many rooms, however, guests booking fan rooms should be aware that these are often located in a separate building without elevator access, sometimes requiring a climb of several flights of stairs. While some rooms are equipped with air conditioning and a television, others may only have a fan, and some guests noted issues with old or noisy AC units. A fridge is available in some room types, though its condition can be old or show signs of rust. Guests appreciate the provision of daily water and toiletries.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. While many guests found their rooms to be clean and appreciated daily housekeeping, others reported issues such as ants or bugs in the room, stained sheets, hairs in the bed, or a general sense of grimy and worn-down furniture. The beds are a highly contentious point; a significant number of guests described them as rock hard or like sleeping on concrete, with some even feeling metal bars, leading to discomfort and back pain. Conversely, a few found the beds to be firm and comfortable. Noise levels can be an issue, particularly for rooms facing the street or party areas, with guests hearing everything from outside. Some bathrooms were noted for issues like dark water from taps, leaking showers, or poor drainage.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests within easy walking distance of popular attractions such as Thapae Gate, the Night Bazaar, and numerous shops and restaurants. A 7-Eleven is conveniently located directly across the street. This prime position makes it ideal for exploring the city on foot. However, the immediate neighborhood is a point of concern for some, described as being in a "red light district" with many "girlie bars" and "massage parlors," which some guests found to be less suitable for families. Parking is available but noted as very limited, with only one entrance/exit for vehicles, sometimes requiring guests to move their cars early in the morning.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests describe them as "amazing" and "caring," always willing to assist with inquiries or issues. The reception is typically manned 24/7, providing convenience for late arrivals or early departures. While most interactions are positive, some guests reported instances where staff struggled to make independent decisions, requiring calls to management, or experienced delays during check-in. Housekeeping is generally efficient, with rooms being cleaned daily unless otherwise requested. Despite occasional communication challenges due to language barriers, the overall sentiment is that the staff genuinely strives to make guests feel welcome and supported.

Additional Information
Guests should be aware that the hotel's photos online may not accurately reflect the current condition of all rooms, as some areas are described as old and in need of renovation. While the hotel does not offer a full breakfast, a self-service kitchen area provides basic items like bread, bananas, biscuits, and instant ramen. It's important to note that some rooms, particularly fan rooms, may not include a television, kettle, or room safe. The hotel has a policy regarding card payments, often requiring a minimum bill amount (e.g., 1000 THB) and potentially charging a 3% transaction fee. Additionally, some guests mentioned a lack of nearby laundry facilities, which can be an inconvenience for longer stays.