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About Novotel Cardiff Centre
The Customs Shed restaurant
Savor local and international cuisine at the on-site eatery, featuring a glass-roofed dining area, live acoustic music, and a vibrant cocktail bar.
Heated indoor pool and spa
Relax in the 15-meter heated swimming pool, sauna, and steam room, with dedicated adults-only hours after 20:00 for a peaceful evening dip.
Executive rooms with balconies
Upgrade to an executive suite to enjoy extra space, a private balcony with city views, Nespresso machines, and premium Rituals bath products.
Industrial-chic heritage design
Experience a unique stay in a converted warehouse featuring a brick-and-glass exterior, exposed internal brickwork, and a sun-drenched atrium lobby.
Generous family-friendly policies
Enjoy a stress-free break where up to two children under 16 stay and eat breakfast for free, plus a dedicated games area with an Xbox and PlayStation.
Central Bute East Dock location
Stay perfectly positioned between the city center and Cardiff Bay, just a 10-minute walk from Cardiff Central Station and the Utilita Arena.
Flexible Sunday late check-out
Maximize your weekend with a complimentary late check-out until 17:00 on Sundays, specifically designed to help families extend their stay.
The 4-star Novotel Cardiff Centre is a hotel with an industrial-chic design and a prime dockside location overlooking Bute East Dock. It features the Customs Shed restaurant and bar, expansive leisure facilities including a 15m indoor swimming pool, sauna, and jacuzzi, and a board games lounge. Family-friendly amenities include children under 16 staying free with breakfast. Dedicated EV charging stations are available. The hotel has a review score of 8.2 based on over 10,000 reviews, with views, atmosphere, and the restaurant highlighted positively by guests.
Rooms
Standard Room, 1 Queen Bed with Sofa bed
- 1 1 Queen Bed and 1 Double Sofa Bed
- Sleeps 4
- 280 sq ft
Executive Room, 1 Queen Bed with Sofa bed
- 1 1 Queen Bed and 1 Double Sofa Bed
- Sleeps 4
- 301 sq ft
Superior Room, 1 Queen Bed
- 1 1 Queen Bed
- Sleeps 2
- 344 sq ft
Compare with similar stays
Selected stay
- Free WiFi
- Pool
- Spa
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- Pets
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- Pets
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Reviews
Very good
based on 12,291 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a versatile urban hub, ideal for families and sightseers seeking a vibrant and welcoming atmosphere with excellent value. Its prime location between the city center and Cardiff Bay offers convenient access to major attractions like Cardiff Castle and St David's shopping center. The property boasts an impressive array of facilities, including a clean and spacious swimming pool, sauna, steam room, and a well-equipped gym, alongside a dedicated kids' play area. Guests consistently praise the exceptional helpfulness and warmth of the staff and the diverse, high-quality offerings at the breakfast buffet and the lively Customs Shed restaurant. For a truly relaxing stay, consider booking a room away from the corridors to ensure a quieter experience.
Rated above average for Cardiff
Guest reviews
Excellent45%
Very good25%
Good15%
Fair9%
Poor6%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Property amenities
- Business center
- Café
- Arcade/Video games
- Entrance hall/lobby
Wellness
- Steam room
- Sauna
- Hot tub
- Hydrotherapy
Accessibility
- Wheelchair accessible
- Accessible travel path
- Accessible bathroom
- Accessible parking
Room amenities
- Bathtub
- Shower
- Ironing board
- Openable windows
Sports facilities
- Fitness
- Tennis court
Hotel theme/type
- Convention hotel
For children
- Playground
- Kids stay for free
- Kid meals
Hotel characteristics
- Family friendly
Location
Highlight
Distance from Novotel Cardiff Centre
Utilita Arena Cardiff:0.4 km
Cardiff Queen Street:0.7 km
Cardiff:1 km
Principality Stadium:1.1 km
Cardiff Castle:1.2 km
Cardiff Arms Park:1.2 km
Wales Millennium Centre:1.3 km
National Museum Cardiff:1.3 km
Cardiff Wales Stadium:2.1 km
Cardiff City Stadium:2.5 km
Castell Coch:9 km
Cardiff Airport:15.1 km
Explore nearby attractions
Property info
Schooner Way, Cardiff, CF104RT, United KingdomFrequently Asked Questions about Novotel Cardiff Centre
Is there a pool area at Novotel Cardiff Centre?
Yes, Novotel Cardiff Centre offers 1 pool area.
Are pets allowed at Novotel Cardiff Centre?
Yes, Novotel Cardiff Centre has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Novotel Cardiff Centre?
Yes, Novotel Cardiff Centre provides Accessible parking for guests.
What time is check-in and check-out at Novotel Cardiff Centre?
Check-in at Novotel Cardiff Centre is available from: . Check-out time is by .
Where is Novotel Cardiff Centre located?
Novotel Cardiff Centre is located in Schooner Way, CF104RT, Cardiff, United Kingdom.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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