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Diverse culinary experiences
Savor an array of dining options across five restaurants and two bars, including authentic Chinese at Shang Palace, Japanese at Nishimura, and Italian at Sapore Osteria.
Rejuvenating spa and wellness facilities
Unwind with a visit to the on-site spa, offering massages, a hot tub, steam room, and sauna for ultimate relaxation.
Resort-like tropical ambiance
Immerse yourself in a serene oasis featuring lush tropical greenery and expansive outdoor spaces, offering a tranquil escape within the city.
On-site tennis courts
Enjoy a game on one of three well-maintained tennis courts, offering a recreational activity amidst the hotel's tropical setting.
Engaging kids' activities
Delight in a variety of family-friendly amenities, including a dedicated kids' club, playground, and a swimming pool with a water slide.
Horizon Club Lounge privileges
Elevate your stay with exclusive access to the Horizon Club Lounge, providing round-the-clock beverage service and personalized attention.
This summary was created by AI and might not be 100% accurate.
Rooms
Horizon Club Executive 1 King
- 1 1 King Bed
- Sleeps 3
- 527 sq ft
Deluxe Room, 2 Twin Beds
- 1 2 Twin Beds
- Sleeps 3
- 377 sq ft
Executive Room, 1 King Bed
- 1 1 King Bed
- Sleeps 3
- 527 sq ft
Deluxe Room, 1 King Bed
- 1 1 King Bed
- Sleeps 3
- 377 sq ft
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Reviews
Excellent
based on 17,372 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 700+ reviews
This hotel is a versatile urban hub, ideal for families, couples, and business travelers seeking a comfortable and engaging stay. Its strategic location in the heart of Surabaya offers convenient access to the Trans Java Island Highway, making it an ideal stopover. The expansive swimming pool, complete with a water slide and resort-like ambiance, is a key amenity that caters to all ages. Guests consistently praise the attentive and friendly staff, and the diverse culinary offerings, including the extensive breakfast buffet at Jamoo restaurant and authentic Italian cuisine at Sapore Osteria. For a truly elevated experience, consider booking a room with access to the Horizon Club for personalized hospitality and exclusive food and beverage options.
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Arcade/Video games
- Nightclub
Accessibility
- Wheelchair accessible
- Accessible parking
Room amenities
- Bathtub
- Shower
- Ironing board
- Television
Sports facilities
- Golf course
- Fitness
- Tennis court
- Table tennis
For children
- Playground
- Kids' club
Hotel characteristics
- Family friendly
Location
Jl. Mayjen Sungkono No.120, Surabaya, 60256, Indonesia
Distance from Shangri-la Surabaya
Surabaya:4.4 km
Submarine Monument:4.7 km
Heroes Monument:5.5 km
Gelora Bung Tomo Stadium:12.7 km
Juanda International Airport:12.8 km
Explore nearby attractions
Property info
Jl. Mayjen Sungkono No.120, Surabaya, 60256, IndonesiaFrequently Asked Questions about Shangri-la Surabaya
Is there a pool area at Shangri-la Surabaya?
Yes, Shangri-la Surabaya offers 2 pool areas.
Are pets allowed at Shangri-la Surabaya?
No, Shangri-la Surabaya doesn’t allow pets.
Is parking available at Shangri-la Surabaya?
Yes, Shangri-la Surabaya provides Parking, Accessible parking for guests.
Where is Shangri-la Surabaya located?
Shangri-la Surabaya is located in Jl. Mayjen Sungkono No.120, 60256, Surabaya, Indonesia.
Which popular attractions are close to Shangri-la Surabaya?
Shangri-la Surabaya Nearby attractions include Juanda International Airport.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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