Toyoko Inn Atami Ekimae

This hotel offers exceptional convenience and value, making it a highly practical choice for travelers. Its signature feature is its unparalleled proximity to Atami Station and numerous car rental outlets, serving as an ideal base for exploring the region. Guests consistently highlight the hotel's strategic location, the generally positive demeanor of its staff, and the satisfactory complimentary breakfast. It is particularly well-suited for business travelers seeking efficiency, sightseers and explorers leveraging the excellent transport links, and budget-conscious travelers looking for a clean and comfortable stay without excessive frills. To enhance your experience, consider requesting a room away from the train tracks if you are sensitive to noise, and be sure to take advantage of the convenient complimentary breakfast offered.

Facilities & Amenities
Guests find the hotel's facilities to be practical and convenient, enhancing their stay. The availability of free Wi-Fi is widely appreciated, ensuring guests can stay connected. For added convenience, the hotel provides ice machines and vending machines on the ground floor. A coin laundry service is also available, which is particularly useful for longer stays or for cleaning clothes after outdoor activities. Many guests value the presence of a water server for easy access to drinking water. While the hotel does not feature an onsen or large public bath on-site, it does offer a discount for access to a nearby hotel's hot spring facilities. However, some guests note that the presence of only one elevator can lead to occasional congestion and wait times, especially during peak hours.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests describing rooms as well-maintained and tidy. The air conditioning is noted for being effective, contributing to a comfortable indoor environment. While some guests found the beds comfortable, a significant number reported them to be quite hard, impacting sleep quality. Room noise levels are a recurring concern, with reviews frequently mentioning thin walls that allow sounds from neighboring rooms, such as conversations, water flowing, and even electric kettles, to be audible. Train noise from the nearby tracks is also a common complaint, affecting sleep for those in track-facing rooms. Some guests also noted minor issues like a semi-dry smell on linens or a faint odor in the bathroom, though these were not universal experiences.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, often described as a good value and a convenient start to the day. Reviews frequently highlight the food quality as delicious and satisfying, with some appreciating the breakfast variety that includes both Japanese and Western options, such as curry and soup. The takeaway option, allowing guests to bring their breakfast to their rooms, is particularly popular, especially during busy periods when the dining area can become crowded. However, some guests found the breakfast offerings to be somewhat simple or limited in choice, and a few noted that popular items like bread could run out quickly without replenishment. Despite these minor points, the breakfast generally contributes positively to the guest experience.

Location & Accessibility
The hotel's central location is consistently lauded as one of its strongest assets. It is situated just a short walk, typically 5-6 minutes, from Atami Station, making it highly convenient for arrivals via Shinkansen and for accessing public transportation. Its proximity to various car rental outlets also makes it an excellent base for exploring the wider region. Guests appreciate being within easy walking distance of numerous dining options and convenience stores, including a FamilyMart. The hotel's position, slightly away from the main bustling area, contributes to a quieter environment despite its closeness to the station. While parking is available, some guests found the on-site options to be narrow or expensive, and staff assistance with parking was occasionally described as unhelpful.

Staff & Service
The hotel staff generally receives positive feedback for their friendliness and helpfulness. Many guests commend their attentiveness and professional demeanor, noting pleasant interactions from check-in to check-out. The check-in process is often described as smooth and efficient, with staff providing welcoming greetings. Housekeeping staff are also recognized for their diligence in maintaining cleanliness. However, there is mixed feedback regarding staff consistency; some guests reported encountering unmotivated, mechanical, or even rude staff members who lacked smiles or were short-tempered, particularly at the front desk. A few instances of staff talking among themselves or being less skilled in problem-solving were also mentioned, indicating some variability in customer service quality.

Additional Information
Guests should be aware of the hotel's specific check-in/check-out times, with check-in typically at 4 PM and check-out at 10 AM. The room cleaning policy is quite strict, requiring guests to be out of their rooms between 10 AM and 4 PM if they wish for cleaning services. While the hotel does not have an on-site hot spring, it offers a valuable discount for onsen access at a nearby affiliated hotel, allowing guests to experience the local hot spring culture. The hotel also provides amenities like a coin laundry and water servers, which are convenient for travelers. However, some guests noted that the provided amenities, such as pillows, might be insufficient for two people, and that bathrobes or yukata were not always readily available in the rooms.