Toyoko Inn Hokkaido Asahikawa Ekimae Ichijo dori

The hotel is highly regarded for its exceptional staff service and prime location, making it a standout choice for visitors. Guests consistently praise the hotel's overall cleanliness and the comfortable accommodations, which contribute to a pleasant stay. Its convenient proximity to key areas makes it ideal for sightseers and business travelers seeking easy access to the city. Families appreciate the comfortable room setups, while couples can enjoy a convenient base for exploring. To enhance your experience, consider utilizing the breakfast box option if the lobby is crowded, and allow extra time for parking procedures, especially during peak hours.

Facilities & Amenities
While the hotel provides free Wi-Fi for guest convenience, some found the connection speed to be slow, impacting activities like video calls. The presence of USB charging ports in rooms was a welcome modern touch for many. However, the hotel's elevator system received mixed feedback; while some appreciated its speed, others noted that having only one elevator led to significant wait times during peak hours, particularly at check-out or breakfast, and some found its doors closed too quickly. Guests also noted the limited variety of amenities provided in rooms and the absence of a large public bath, which some might expect. Additionally, the hair dryer being fixed to the wall was a minor inconvenience for some.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as well-maintained and tidy. The beds are frequently praised for being comfortable and spacious, ensuring a restful night's sleep, often aided by appropriate air conditioning. While many found the rooms to be clean and comfortable, some noted that the unit bathrooms were on the smaller side. A recurring concern for several guests was the noise levels from adjacent rooms or the corridor, indicating thin walls that allowed conversations and door-opening sounds to be audible. Some guests also reported issues with the bathroom temperature control and, in smoking rooms, a persistent tobacco odor. Despite these minor points, the overall impression of room comfort and hygiene remains largely positive.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, offering good value and a decent selection of Japanese-style dishes, including various types of rice, curry, and soup. Guests appreciate the option to take their breakfast in a lunch box to their rooms, which helps alleviate the issue of limited seating in the lobby area where breakfast is served. However, the breakfast venue in the lobby can become very crowded and noisy, making for a less relaxing dining experience for some. While the food quality is generally well-received, a few guests noted inconsistencies, such as overly soft rice or a limited variety of side dishes. There were also isolated concerns regarding hygiene, such as the presence of insects in the dining area. Despite these points, the free breakfast is largely seen as a valuable and convenient offering.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is situated within easy walking distance of the main train station and surrounded by numerous restaurants and shops, providing ample dining and entertainment options. This prime spot is particularly beneficial for sightseers and those relying on public transportation. For guests arriving by car, parking is available, primarily through a multi-story parking garage. While the parking staff are often commended for their helpfulness, guests should be aware that the garage can be time-consuming for entry and exit, and it may fill up, requiring use of off-site partner lots. Some found the parking instructions unclear or the cost to be on the higher side, but the overall accessibility to the city's amenities is a major advantage.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm greetings and positive attitudes from front desk personnel, breakfast staff, and even parking attendants, contributing significantly to a pleasant stay. The check-in and check-out process is described as smooth and efficient, with staff readily assisting with inquiries and providing local recommendations. Many reviews commend the staff's willingness to go the extra mile, such as providing first aid supplies or offering clear directions. This commitment to excellent customer service is a recurring theme, making guests feel welcomed and well-cared for throughout their visit.

Additional Information
Guests should note that the standard check-in time is 4:00 PM, which some found to be a bit late, though generally not a major issue. For families traveling with children, the hotel offers the convenient option to easily combine twin beds, creating a larger sleeping area. The hotel also has an Eco Plan for consecutive stays, where daily room cleaning is omitted, which some guests experienced without prior knowledge. While the hotel is part of a loyalty program, some members expressed frustration that popular booking sites do not allow them to accrue points, even when rooms are unavailable through the official hotel channels. Additionally, the hotel provides thoughtful touches like offering first aid supplies upon request.