Patong Signature Boutique Hotel

The hotel offers a memorable stay, primarily distinguished by its breathtaking sea views from many rooms and its inviting rooftop pool. It is ideally suited for sightseers and couples seeking a picturesque getaway, as well as party-goers who appreciate being close to vibrant nightlife while enjoying a quieter retreat. Guests consistently highlight the hotel's spacious rooms, prime location, and the friendly staff as key aspects of their positive experience. The overall ambiance strikes a balance between lively access and peaceful relaxation, making it a versatile choice for various travelers. To maximize your stay, consider requesting a room on a higher floor for the most expansive views, and be prepared for potential street noise by bringing earplugs, as some areas can be affected by the bustling surroundings, ensuring a more restful night.

Facilities & Amenities
The rooftop pool is a prominent feature, frequently praised for offering stunning views of the beach and bay, providing a pleasant spot for relaxation. However, some guests note that the pool can be small and occasionally crowded, with a few mentions of its water appearing green or a lack of shade and umbrellas. The fitness center is available but often described as small with old or worn-out equipment that could benefit from an update. Wi-Fi connectivity is a recurring concern for many, with reports of it being poor, inconsistent, or choppy in rooms, impacting guest convenience. Many rooms feature a jacuzzi or bathtub, which guests enjoy for their views, though some report functionality issues like non-working jets or drainage problems. Room service is generally available, but some guests mention it's not always accessible late at night.

Cleanliness & Room Comfort
Rooms are generally praised for their cleanliness and spaciousness, with many guests finding them comfortable and well-maintained by the housekeeping staff. However, feedback on room condition is mixed; while some describe them as spotless, others note signs of age and wear, including cracked tiles, persistent humidity, or an old smell. Some reports mention cockroaches or mold. Bed comfort is mostly positive, with large, comfy beds ensuring a restful sleep, though a few guests find them too firm. Noise levels are a significant concern for many, with frequent mentions of street noise, loud music, and thin insulation allowing sounds from outside and adjacent rooms to disturb sleep. In-room amenities like air conditioning sometimes receive negative feedback for being old, noisy, or malfunctioning, while showers are occasionally problematic with drainage issues, lack of hot water, or broken fixtures. Limited closet space and a lack of drawers are also noted.

Dining & Food Quality
The hotel's restaurant and bistro generally receive positive feedback for offering great food, including delicious pizzas from a wood-fired oven, and a variety of cuisine options. Room service for food is also available and often described as good and affordable, though some find it overpriced with small portions. However, breakfast receives mixed reviews. While some guests find it delicious and appreciate the attentive service, many describe it as ordinary, limited in options, or repetitive, especially for longer stays. Some guests appreciate the set menu approach, while others express a preference for a buffet with more variety. The coffee served at breakfast is often highlighted as being of good quality, contributing positively to the morning experience.

Location & Accessibility
The hotel boasts an excellent location, situated at the quieter end of the beach, which provides a peaceful retreat while still being within walking distance of Patong's vibrant nightlife, shops, and restaurants. Guests appreciate its direct proximity to the beach, often just across the road, offering easy access to the sand and sea. The presence of a 7-Eleven store right next to the hotel is a frequently praised convenience, making quick purchases simple. However, parking is a significant and recurring issue for guests arriving by car. Many reviews highlight the difficulty, describing it as impossible to find, chaotic, or noting the lack of private parking, forcing guests to seek solutions elsewhere, which can be a major inconvenience.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their welcoming demeanor and professionalism, noting their willingness to accommodate requests and provide prompt solutions. The check-in process is generally smooth, with staff often accommodating late arrivals. Housekeeping is frequently commended for maintaining clean rooms and providing daily service. While the majority of interactions are positive, some guests report isolated instances of rude or uncooperative staff, particularly during night shifts or when addressing specific issues like room changes or lost laundry. Overall, the staff's dedication to providing good service is a strong positive point, contributing significantly to guest satisfaction.

Additional Information
The hotel's overall condition is a point of mixed feedback; some guests describe it as well-maintained and appreciate its unique design despite not being new, while others feel it appears tired, jaded, or in need of renovation in certain areas. The value for money is also debated among guests; some find it a good deal for its location and amenities, while others believe the price is high for the services offered, especially considering some reported maintenance issues. Guests should be aware that while the hotel is located directly opposite the beach, a pier is often in front, requiring a short walk to reach the main swimming areas for swimming. The hotel also offers a laundry service which is noted as being very affordable, adding to guest convenience during their stay.