Solaria Nishitetsu Hotel Sapporo

This hotel is highly regarded for its prime location near Sapporo Station and its excellent public bath facilities, offering a relaxing retreat after exploring the city. Guests consistently praise the hotel's modern design, cleanliness, and the high quality of its breakfast offerings. It is an ideal choice for sightseers and business travelers due to its accessibility to transportation hubs and attractions. Families appreciate the spacious rooms and convenient amenities, while couples can enjoy a comfortable and well-appointed stay. To enhance your visit, consider utilizing the underground walkways for easy access to the station, especially during colder months, and check the occupancy status of the public bath and laundry facilities via your in-room television.

Facilities & Amenities
The hotel features a highly popular public bath (onsen) located on the basement level, which is a significant highlight for many guests. It is consistently described as clean and well-maintained, offering both indoor and outdoor bathing areas for relaxation, though some note the absence of a sauna. Guests appreciate the provision of pajamas and towels for bath use, and the convenience of checking bath occupancy on their room TV. There are also coin-operated laundry machines available, with the added benefit of monitoring their status from the room, though some dryers may require multiple cycles for thicker items. A small gym with limited equipment is present, but both the gym and public bath have a tattoo policy that restricts access for guests with visible tattoos. The spacious lobby provides a comfortable waiting area, and free Wi-Fi is available throughout the property.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. While some rooms are noted as compact or small by Japanese standards, many guests find them spacious and well-designed, allowing for comfortable luggage placement. The bathrooms are particularly praised for being separate from the toilet and featuring a spacious shower area with a bathtub, enhancing comfort and convenience. Most guests report comfortable beds and quality linens, though a few found the mattresses to be on the firmer side. Rooms are generally quiet, contributing to a restful stay, despite some minor mentions of external or internal noise. In-room amenities such as televisions, coffee makers, hair dryers, air purifiers, and ample power outlets are appreciated.

Dining & Food Quality
The breakfast at the hotel receives overwhelmingly positive feedback, often cited as a major highlight of the stay. Guests rave about the wide variety of options, including fresh seafood for a customizable kaisendon (seafood bowl), French toast made to order, and a selection of local Hokkaido specialties. The quality of the food is consistently praised, with many considering it excellent value. However, due to its popularity, the restaurant can become very crowded, especially during peak hours, leading to queues and wait times. Some guests suggest arriving early to avoid the busiest periods. The dining area also offers pleasant views, enhancing the breakfast experience.

Location & Accessibility
The hotel boasts an excellent location, situated just a five to ten-minute walk from Sapporo Station, making it highly convenient for transportation and exploring the city. Its proximity to the station provides easy access to various subway lines and airport shuttle buses. Guests appreciate the ability to use underground walkways for much of the journey to the station, which is particularly beneficial during cold or snowy weather. The hotel is also within walking distance of major shopping malls like Daimaru and Stellar Place, as well as numerous restaurants and entertainment areas. The former Hokkaido Government Office Building (Red Brick Office) is directly adjacent, offering pleasant views and a nearby park for strolls. Parking is available, though hotel spots are limited, and guests may be directed to partner parking areas, which can be expensive.

Staff & Service
The hotel staff are generally described as friendly, helpful, and attentive, contributing positively to the guest experience. Many guests commend their willingness to assist with requests, such as early check-in or luggage storage. The check-in and check-out process is often automated, which some guests find efficient, though a few experienced initial confusion or minor issues that required staff intervention. While some guests noted that English proficiency among staff can be limited, many found that communication was effectively managed through the use of translation tools like Google Translate. Housekeeping is provided every other day, with fresh towels and bottled water left for guests on non-cleaning days.

Additional Information
Guests should be aware that the hotel has a tattoo policy that restricts access to its public bath and gym facilities for individuals with visible tattoos. Room cleaning is typically performed every other day, with fresh towels and bottled water provided on non-cleaning days. The hotel offers a convenient system where guests can select toiletries and other amenities from the lobby as needed, promoting environmental friendliness. Furthermore, the in-room television displays the current occupancy status of the public bath and the availability of laundry machines, allowing guests to plan their use effectively and avoid crowded times.