Sapporo Washington Hotel Plaza

The hotel is highly regarded for its spacious rooms and large, functional desks, which serve as a signature feature, making it exceptionally adaptable for various guest needs. Its excellent location near Sapporo Station, consistent cleanliness, and friendly, helpful staff are frequently highlighted by visitors. This makes it an ideal choice for business travelers seeking a comfortable and efficient workspace, solo travelers who appreciate the generous room amenities, and tourists looking for convenient access to public transportation and local attractions. To ensure a smooth experience, guests should be aware of the hotel's strict luggage storage policy after check-out and consider requesting a room away from the train tracks if they are sensitive to noise.

Facilities & Amenities
Guests consistently praise the thoughtful design of the rooms, which include large desks and comfortable sofas, providing ample space for work or relaxation. Many rooms are equipped with smart TVs that allow access to streaming services, and numerous USB charging ports are available for convenience. Standard in-room amenities such as hairdryers, mini-fridges, and coffee makers are provided. The hotel also offers complimentary coffee in a lounge area during the afternoon and evening. For longer stays, coin laundry machines are available, though some guests noted issues with their locking mechanism. A unique automated parking system is in place, requiring staff assistance, which is generally efficient due to attentive monitoring. While the elevators can sometimes be slow, the hotel maintains good card key security for guest floors.

Cleanliness & Room Comfort
The hotel receives high marks for its consistently clean rooms and overall well-maintained environment. Guests frequently commend the comfortable beds and the generally spacious feel of the accommodations, especially for Japanese standards. While the hotel is typically quiet, some rooms located near train tracks may experience noticeable train sounds, particularly if windows are open; however, earplugs are provided as a thoughtful gesture. Feedback on the bathroom experience is mixed, with some guests reporting issues like slow drainage or slight unpleasant odors, and a few found the toilet size unusually small. Conversely, many appreciated the good water pressure in the showers. Opinions on pillows varied, with some finding them too firm, and window views can be limited, often facing adjacent buildings.

Dining & Food Quality
The breakfast buffet is a significant highlight for many guests, consistently described as delicious and offering a rich variety of options. It features numerous Hokkaido specialties, including flavorful soup curry, fresh salmon chirashi, and savory jingisukan, providing a true taste of the region. The overall food quality is highly rated, with guests enjoying the plentiful and diverse selections. The restaurant area, where breakfast is served, also functions as a free space in the evenings, though some guests found the availability of complimentary coffee and tea only after 3 PM to be less convenient for early risers. The dessert options, particularly the small puddings, are also frequently praised.

Location & Accessibility
The hotel's central location is a major advantage, situated just a few minutes' walk from Sapporo Station, making it exceptionally convenient for travelers utilizing public transportation. Guests appreciate its proximity to various shopping malls and numerous convenience stores (7-Eleven, Lawson, Seicomart) right outside. While the immediate area around the hotel's north side is undergoing redevelopment and is quieter than the bustling Susukino district, the station provides easy access to all parts of the city. The automated parking system is available for those with vehicles, and despite its proximity to train tracks, many guests find the location's benefits outweigh any potential noise.

Staff & Service
The hotel's friendly staff consistently receives high praise for their helpfulness and attentive service. Guests frequently highlight the quick check-in process, which is often machine-assisted but supported by readily available staff. The housekeeping team is noted for maintaining high standards of cleanliness, though some guests mentioned towels being changed daily even when not explicitly requested. A recurring point of contention, however, is the strict luggage storage policy after check-out, which limits storage until 1 PM, causing inconvenience for guests with later travel plans. Some guests also reported that staff were unable to assist with making restaurant reservations that required phone calls.

Additional Information
The hotel's commitment to certain environmental practices has been noted, with some guests suggesting improvements such as reducing daily towel changes and providing water coolers for refills. The area surrounding the hotel is currently undergoing significant redevelopment, which may impact the immediate surroundings but also promises future enhancements. For guests visiting for academic purposes, the hotel is considered suitable for exam preparation, offering a quiet environment and functional workspaces. The hotel also provides amenities like umbrellas, a thoughtful touch for unexpected weather.