APA Hotel Keisei Narita Ekimae

This hotel offers exceptional convenience for travelers, serving as a gateway to both Narita Airport and the vibrant local town. Its signature feature is its unparalleled proximity to Keisei-Narita Station, making it an ideal choice for transit passengers and sightseers looking to explore the area. Guests frequently highlight the hotel's efficient airport shuttle service and the relaxing public bath, which provides a welcome respite after a long journey. The hotel caters well to business travelers and couples seeking a functional and accessible base. To enhance your stay, consider requesting a room away from the train tracks if you are sensitive to noise, and be sure to take advantage of the complimentary airport shuttle by reserving your seat in advance.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and relaxation. A standout feature is the public bath, frequently praised as a clean and relaxing space to unwind, though some guests noted it can get crowded. Free Wi-Fi is available in rooms, with many finding it fast and reliable. For added convenience, microwave ovens and ironing equipment are accessible on multiple floors. While the property shows some signs of age, with mentions of worn carpets and dated decor, the essential amenities are well-maintained. Some guests experienced issues with the centralized heating and air conditioning, finding rooms too warm, especially in winter, and noted a lack of USB charging ports. Limited coin laundry facilities are also available.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though with some notable exceptions. Rooms are consistently described as small and compact, often making it challenging to fully open luggage, especially for two people, though the clever under-bed storage helps. The beds receive mixed reviews, with some finding them comfortable, while others reported them as too soft, sagging, or having a noticeable dip in the middle. Noise levels are a significant concern for rooms facing the train tracks, with guests reporting considerable train noise and vibrations. Some reviews also mentioned specific cleanliness issues, including dust, stains on surfaces, and occasional unpleasant smells in bathrooms or from smoking in non-smoking rooms.

Dining & Food Quality
The hotel provides various dining options that cater to different preferences. The breakfast buffet is a popular choice, offering a wide variety of both Japanese and Western dishes, including fresh tofu and local specialties like peanut miso. Most guests found the breakfast to be a good value and tasty, though some noted that certain hot food items could be cold and that Western options were somewhat limited. For other meals, an on-site restaurant or izakaya offers convenient dining, with some guests appreciating a discount. Additionally, a Lawson convenience store is located within the hotel building, providing easy access to snacks and drinks.

Location & Accessibility
The hotel's central location is a major highlight for guests, situated directly adjacent to Keisei-Narita Station, with easy access via escalators and elevators. This proximity makes it incredibly convenient for travelers, as it is just one stop and a quick train ride from Narita Airport. A complimentary airport shuttle service is also available, though guests need to reserve seats and be aware of the specific pick-up location. The hotel is within walking distance of Narita town's main attractions, including Omotesando Street, Naritasan Shinsho Temple, and numerous restaurants and shops. While parking is available, some guests found the cost to be higher compared to other nearby options.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlighted the staff's willingness to assist with requests, such as room changes or luggage storage. The check-in and check-out process is largely automated using self-service machines, which some found quick and efficient, though others experienced it as complicated, slow, or impersonal, often requiring staff assistance due to queues or language barriers. While most interactions are positive, some guests noted instances of staff rigidity regarding certain policies, such as late check-out requests or printing boarding passes. The airport shuttle drivers are consistently mentioned for their courtesy and helpfulness with luggage.