Center Hotel Narita 1

The hotel offers a comfortable and convenient stay, highly praised for its free breakfast, convenient location near Narita's train stations, and attentive staff. Its signature feature is its exceptional proximity to both Narita Station and Keisei Narita Station, providing seamless access to the airport and local attractions, making it an ideal choice for transit travelers, business travelers, and budget-conscious travelers. Guests also benefit from free parking, adding to the overall value. For sightseers, the hotel's location allows easy exploration of the area, including Narita Shrine. To enhance your stay, consider requesting a room on a higher floor to minimize potential noise, and be mindful of the uphill walk from the station if you are carrying heavy luggage.

Facilities & Amenities
Guests appreciate the thoughtful provision of welcome coffee in the lobby, offering a pleasant start to their stay. The hotel also provides a selection of complimentary toiletries and bath salts at the front desk, which many find a convenient and welcome addition, especially for those who enjoy a relaxing bath. For quick needs, vending machines are available on certain floors, and a shared microwave is provided for guest use. While most reviews indicate the presence of free Wi-Fi, some guests noted that the signal might not reach all rooms effectively. It is worth noting that the hotel does not feature a large public bath, which some travelers might expect in a Japanese hotel, but the in-room bathing facilities are generally sufficient.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with guests frequently describing rooms as tidy and well-maintained. While the compact size of the rooms is typical for Japanese business hotels, many find them adequately spacious for a comfortable stay, even allowing for luggage. Guests often report comfortable beds that ensure a restful night's sleep. Despite the overall positive feedback, some guests occasionally noted a persistent smoke smell, even in designated non-smoking rooms, which can be a concern for sensitive individuals. There are mixed comments regarding noise levels; most rooms are considered quiet, though some guests experienced disturbances from the corridor or street. The dated bathrooms are a recurring point, with older fixtures like separate hot and cold water taps and occasionally cold toilet seats, and some guests found the air conditioning or hot water temperature difficult to adjust.

Dining & Food Quality
A significant highlight for many guests is the complimentary breakfast, which consistently receives praise for its quality and value. The spread typically features a strong Japanese breakfast focus, with popular items such as delicious rice, often specifically noted as "Tako-mai," and options for egg over rice. Guests also appreciate the availability of freshly baked croissants and other bread, alongside staples like sausages, fish, miso soup, and various pickles. While the selection is described as simple and not overly extensive, the quality of the food is generally considered very good for a free offering. Some guests, particularly those with early flights, noted that popular items might run out quickly or that the variety could be expanded, especially for Western options. The availability of coffee is also a welcome addition.

Location & Accessibility
The hotel's central location is a major advantage, situated within a short walking distance of both Narita Station and Keisei Narita Station, providing excellent connectivity. This makes it particularly convenient for transit travelers needing easy access to Narita Airport, further enhanced by the provision of a complimentary airport shuttle service, though guests should note it requires reservations and has limited timings. The hotel also offers free parking in an adjacent multi-story garage, which is a significant benefit for those traveling by car, despite some finding the spaces a bit narrow. Guests appreciate being close to local amenities like supermarkets, convenience stores, and various restaurants. Additionally, popular attractions such as Narita Shrine are within walking distance. However, some guests noted that the walk from the station involves an uphill walk or stairs, which can be challenging with heavy luggage.

Staff & Service
The hotel consistently receives high praise for its friendly staff and the overall quality of customer service. Guests frequently highlight the helpful staff who go out of their way to assist with inquiries, provide directions, and offer solutions, such as guiding guests on train routes or accommodating flight change issues. The professional service extends to the quick check-in process, which is generally smooth and efficient. Many reviewers commend the attentive service provided by the front desk, noting their politeness and willingness to assist even non-Japanese speakers. Specific instances of luggage assistance and proactive support are also mentioned, contributing to a positive guest experience. While the vast majority of feedback is positive, a very small number of guests had isolated negative experiences with specific staff attitudes during check-in, but these appear to be exceptions rather than the norm.

Additional Information
For guests who smoke, the hotel offers designated smoking rooms, though some reviews indicate that the smell can occasionally permeate into non-smoking rooms or common areas. The hotel provides thoughtful welcome coffee in the lobby, which is a popular amenity, and guests can also pick up complimentary bath salts at the front desk for a more relaxing bath experience. A unique feature mentioned by some guests is a manga collection available in the lobby, providing entertainment. While the hotel generally offers a smooth experience, some guests noted that the automated payment system at check-in might require some getting used to. The hotel also provides umbrellas in rooms, a practical touch for unexpected weather. Guests should be aware that the airport shuttle service requires prior reservation due to limited availability.