APA Hotel & Resort Sapporo

The hotel offers a comfortable and affordable stay, with its expansive public bath being a standout feature, providing a relaxing retreat for guests. Many appreciate the spacious rooms, excellent value, and the convenience of ample free parking. The staff are generally described as friendly and helpful, contributing to a positive experience. This hotel is particularly well-suited for families seeking comfortable and budget-friendly accommodations, travelers with personal vehicles who value easy access and parking, and those attending concerts or engaging in skiing due to its strategic location near relevant venues. To enhance your stay, guests recommend checking the public bath's real-time crowdedness via the in-room television and making use of the complimentary shuttle bus service for convenient access to the city center.

Facilities & Amenities
The hotel provides a variety of facilities designed for guest comfort and convenience. The large public bath, featuring both extensive indoor and outdoor onsen areas, along with a sauna and cold plunge pool, is a significant draw for relaxation. Guests also appreciate the presence of a swimming pool, though its operating hours are noted. While Wi-Fi is available throughout the property, some guests reported occasional disconnections. A well-stocked souvenir shop on-site offers convenience for last-minute purchases, and the provision of yukata, fresh towels, and daily toiletries in amenity bags is a thoughtful touch. However, the limited number of microwave ovens and laundry machines located only on the first floor can lead to waiting times, as they are not available on every floor.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and maintained with good cleanliness. Many commend the comfortable beds and quality linens, which contribute to a restful night's sleep. The presence of separate toilet and bath areas in some rooms is appreciated, although a few guests noted that some bathrooms appear outdated or show minor wear, such as peeling wallpaper. In-room amenities like coffee makers and automatic blackout shades are well-received. However, a common concern is the poor soundproofing, with numerous guests reporting significant noise levels from adjacent rooms, conversations in hallways, and even sounds from upper floors, which can occasionally disturb sleep. Some also mentioned a lingering cigarette smell in designated smoking rooms.

Dining & Food Quality
The breakfast buffet at the hotel receives mixed feedback. Many guests praise its wide variety of Japanese and Western dishes, highlighting local specialties such as various seafood options, ramen, and fried chicken. Some find the quality to be good and the spread satisfying, especially considering the value. However, other guests describe the breakfast room as resembling a school cafeteria, noting a lack of ambiance, and express disappointment with the food quality, mentioning that items can be cold or greasy. Specific complaints include the absence of certain advertised seafood items like crab, and issues with the freshness or temperature of dishes. The hotel also features an on-site restaurant and bar, providing additional dining options for guests.

Location & Accessibility
The hotel's location, while a bit far from Sapporo's city center, is often considered advantageous for guests with personal vehicles, offering ample free parking. It provides convenient access to areas like Moiwa Mountain and various ski resorts, making it an ideal base for winter sports enthusiasts. The hotel serves as the final stop for the airport bus, simplifying arrival and departure for many. Although not directly connected to a train station, a complimentary shuttle bus service to the Susukino area in the evenings is highly appreciated. Guests also note the presence of nearby restaurants, a supermarket, and a convenience store within walking distance, adding to the overall convenience despite its distance from the main urban hub.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the smooth check-in process and the staff's willingness to accommodate various requests, such as room changes or assistance with luggage. Many reviewers commend the staff's professionalism, even when faced with demanding situations or language barriers, often utilizing translation tools to ensure clear communication. Housekeeping is generally efficient, though some minor issues with trash collection were occasionally noted. The overall impression is that the team strives to provide a positive guest experience, contributing significantly to the hotel's appeal, with their polite and accommodating demeanor being a recurring theme in guest feedback.

Additional Information
Guests should be aware that room cleaning is typically provided every third day, with daily trash collection sometimes limited to specific bins. The hotel offers a pet-friendly policy, though finding suitable outdoor areas for pets might be challenging. For those without a car, the hotel provides complimentary shuttle bus service to the city center during specific evening hours, which is a significant convenience. Additionally, the hotel features a pool and a sauna that are separate from the main public bath, allowing for different relaxation experiences. Some guests appreciate the provision of umbrellas in rooms, a thoughtful touch for unexpected weather.