Hotel Pearl City Sapporo

The hotel is highly regarded for its excellent central location near Sapporo Station and the added value of a complimentary breakfast at the adjacent Doutor Coffee. Guests consistently highlight the professionalism and friendliness of the staff, along with the hotel's cleanliness, which is maintained well despite the building's older age. This combination makes it an ideal choice for business travelers seeking convenience and value, sightseers looking for easy access to city attractions, and solo travelers who appreciate a comfortable and affordable stay. For families, the hotel's spacious rooms and convenient location make it a practical base for exploring. To enhance your stay, consider requesting a non-smoking room if sensitive to lingering odors, and be sure to take advantage of the Doutor Coffee's take-out option for a relaxed breakfast in your room.

Facilities & Amenities
The hotel provides essential facilities for a comfortable stay, though some aspects show the building's age. While free Wi-Fi is available throughout the property, many guests reported that the connection was slow and unreliable, making it challenging for work or streaming high-resolution content. Rooms are equipped with a refrigerator, though guests should note that it often needs to be manually turned on. The air conditioning system is centralized, which some found difficult to adjust to their preferred temperature, leading to rooms being either too warm or too cold. Guests can also borrow low-rebound pillows from the front desk for added comfort. An amenity corner near the front desk allows guests to pick up various items like razors, cotton swabs, and makeup remover, with instant coffee and tea bags available upon request from the front staff.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, despite the hotel's older construction. Many appreciate the spaciousness of the rooms, even for single occupancy. However, feedback on bed comfort is mixed, with some finding the mattresses and pillows to be quite hard or uncomfortable, while others had no issues. Noise can be a concern, as some guests reported hearing street noise, sounds from adjacent rooms, or even internal hotel noises. The bathroom experience receives varied comments; while some find them spacious, issues such as cold toilet seats, weak bidet functionality, and difficulty adjusting water temperature in the shower are frequently mentioned. Some rooms also have a lingering smell (particularly smoking rooms) or a water smell, and some windows do not open or face directly onto walls, limiting natural light and ventilation. Additionally, the non-disposable slippers were a point of concern for some.

Dining & Food Quality
A significant highlight for many guests is the complimentary breakfast provided through a voucher for the adjacent Doutor Coffee shop. This service is widely praised for its convenience and value, offering a choice of light meals and beverages. Guests appreciate the option to either dine in the cafe or take their breakfast back to their room, allowing for a more relaxed start to the day. The coffee quality is generally well-received, and the breakfast sets are considered satisfying for a light morning meal. While the cafe can get crowded during peak hours, the overall experience of having a free and convenient breakfast option right next door is a major draw for visitors.

Location & Accessibility
The hotel's central location is consistently lauded as one of its strongest assets. Situated just a five-minute walk from Sapporo Station, it offers exceptional convenience for accessing JR lines, subway services, and bus terminals, making city-wide travel effortless. Guests find it easy to reach popular attractions such as the Clock Tower, Odori Park, and the bustling Susukino area on foot. The immediate vicinity is well-served by numerous convenience stores and a wide array of restaurants, providing ample dining and shopping options. While the hotel does not offer its own parking, several paid parking facilities are available nearby, and car rental services are also conveniently located in the area.

Staff & Service
The staff at the hotel consistently receive high praise for their professionalism, friendliness, and attentiveness. Guests frequently highlight their helpful demeanor, noting instances where staff went above and beyond, such as remembering guests' room numbers, assisting with lost items, or lending umbrellas during rain. The check-in process is generally described as smooth and efficient, and the staff are accommodating with requests like storing luggage before or after check-in. Their willingness to assist with various needs, from providing extra amenities to offering clear explanations, contributes significantly to a positive and welcoming guest experience, making many feel well-cared for throughout their stay.

Additional Information
While the hotel building is recognized as being older, guests frequently commend its cleanliness and the overall well-maintained condition. A notable feature is the use of a traditional metal key system, which requires guests to leave their key at the front desk when heading out, a practice some find less convenient than modern card keys. The standard check-out time is 10:00 AM, which some guests noted was earlier than expected. For added comfort, guests can request specific amenities like a humidifier or choose from a selection of shampoos available at the front desk. Some guests reported being assigned smoking rooms unexpectedly, which had a noticeable odor, so confirming room type is advisable.