Blu Monkey Phi Phi Island

This hotel offers a unique blend of a quiet retreat and central accessibility, making it a memorable choice for visitors. Its signature feature is its ability to provide a peaceful escape from the island's lively atmosphere while remaining just a short walk from all the main attractions. Guests frequently commend the friendly staff, the comfortable beds, and the hotel's overall cleanliness. It is particularly well-suited for budget travelers seeking good value, party-goers who appreciate a quiet place to rest after a night out, and sightseers due to its proximity to key landmarks. To enhance your stay, consider requesting a room on a higher floor to potentially mitigate noise and smell concerns, and be sure to leverage the helpful staff for booking local tours.

Facilities & Amenities
Guests generally find the hotel's facilities to be practical and sufficient for a short stay. The Wi-Fi is consistently reported as reliable and fast, allowing guests to stay connected. While there is no elevator, which can be challenging for guests with heavy luggage, the hotel offers convenient free refreshments such as water, coffee, and tea in the lobby, along with snacks and biscuits. Rooms are equipped with a safe, fridge, and TV, providing essential comforts. The air conditioning is often praised for being powerful and effective, though some guests noted it could be noisy or not cool enough. Additionally, guests can rent beach towels for a small fee, and a microwave and kettle are available in the reception area for shared use.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness in its rooms, which are described as spacious and tidy with a modern, minimalist design. Most guests appreciate the comfortable beds and soft pillows, ensuring a restful sleep, though some found the mattresses to be too firm. Feedback on noise levels is mixed; while the hotel's location away from the main party areas contributes to a quieter environment, some guests experienced disturbances from thin walls, loud neighbors, or early morning staff activities. A recurring concern, however, is the condition of the bathroom, with many reports of peeling paint, mold, sewage smell, and issues with water drainage leading to wet floors after showering. Room views are often limited, frequently facing walls or alleyways.

Dining & Food Quality
The hotel does not offer a traditional breakfast service, which is noted by several guests. However, it compensates by providing complimentary coffee, tea, and snacks in the reception area, available throughout the day. This amenity is particularly appreciated by guests looking for a quick refreshment before heading out to explore the island. There are no in-house restaurants or room service options, but the hotel's central location ensures easy access to numerous dining establishments and cafes within a short walking distance, offering a wide variety of food choices for all meals.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy walking distance of the island's main attractions. It is conveniently close to the pier, restaurants, bars, and the main beach, typically just a 5 to 15-minute walk away. Despite its proximity to lively areas, the hotel is situated on a side street, providing a quiet area that allows for peaceful sleep away from the nighttime noise. However, a significant and frequently mentioned drawback is the pervasive sewage smell in the immediate vicinity of the hotel, stemming from a nearby stream. Additionally, some guests reported ongoing construction site activity nearby, which could occasionally cause noise disturbances during the day.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness and helpfulness. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to assist with inquiries and requests. The check-in process is generally described as quick and efficient. Many guests commend the staff for providing valuable local information and assisting with tour bookings, often securing good deals. While daily cleaning is provided, some guests noted inconsistencies, such as sheets not being changed or needing to request cleaning multiple times. There are mixed reports regarding luggage assistance due to the lack of an elevator, with some staff helping while others do not. A few isolated instances of unresponsiveness to WhatsApp messages or perceived rudeness regarding specific issues were also mentioned.

Additional Information
Guests should be aware of certain practical aspects of their stay. The hotel operates on a single key card policy, which can be inconvenient for guests wishing to separate. However, the availability of free cold drinking water refill stations on every floor is a highly appreciated amenity, promoting sustainability. Some guests reported issues with the towel policy, noting a limited number of towels provided and difficulties in obtaining additional ones. A significant concern raised by several guests involves disproportionately high bedsheet stain charges, with some feeling unfairly penalized for minor marks. While most rooms offer basic amenities, some guests wished for an in-room kettle. The hotel's security is generally perceived as adequate, though the open reception area at night raised minor concerns for some.