Phi Phi Maiyada Resort

The hotel offers a tranquil retreat on the island, distinguished by its large, refreshing swimming pool that provides a welcome escape from the heat and bustle. Its strategic quiet location, set slightly away from the main party areas, makes it an ideal choice for families and couples seeking a peaceful stay, while still being conveniently accessible to the island's attractions. Budget-conscious travelers and sightseers will find it a suitable base for exploring, appreciating the balance between serenity and proximity. Guests frequently commend the helpful staff and the overall cleanliness of the property. To enhance your experience, it is advisable to request a room on a lower floor or away from potential noise sources, and be mindful of the frequent monkey visits by keeping balcony doors securely closed.

Facilities & Amenities
Guests frequently praise the hotel's large and refreshing swimming pool, often highlighting its cleanliness and the pleasant atmosphere, especially with its lights at night. The pool is considered family-friendly due to its shallow areas, and beach towels are readily provided. However, some guests noted the pool can be heavily chlorinated and occasionally noisy with late-night partiers, and it closes relatively early. While a convenience store is available on-site, there is no dedicated hotel bar. The Wi-Fi connectivity receives mixed feedback, often described as poor and requiring frequent re-login. It is important to note the absence of an elevator, which can be challenging for guests with luggage or those assigned to upper floors. Some mention an empty or dirty jacuzzi area that does not match promotional images.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness in its rooms, which are often described as spacious. However, feedback on bed comfort is mixed, with some guests finding them very comfortable while others report them as being exceptionally hard. A significant recurring issue is the air conditioning, which many guests found to be weak, not cold enough, or even broken, leading to uncomfortably hot rooms, though some found it worked well. Noise is another common concern, stemming from thin walls allowing sounds from neighbors, corridor noise from other guests, and distant music from party areas late into the night. Bathrooms are frequently noted as basic, old, and in need of refurbishment, with issues like leaky showers, no hot water, poor lighting, broken fixtures, and a lack of amenities or towel hangers. Some rooms also had a persistent damp smell.

Dining & Food Quality
The breakfast service at the hotel receives varied feedback from guests. Most describe it as a standard Thai motel breakfast, generally acceptable and basic, with some finding the selection good, including halal food options and complimentary coffee or tea. However, a common complaint is that the hot food items, such as scrambled eggs, are often served cold due to a lack of heating under the chafing dishes. While the buffet offers a consistent selection daily, some guests found it to be poor, overpriced, or lacking in flavor, with juices being particularly disappointing. The restaurant area itself is often described as a large, somewhat uninviting space with plastic furniture. Some guests appreciated the option for food delivery to the sunbeds by the pool.

Location & Accessibility
The hotel's location is widely appreciated for being in a quiet area, effectively distanced from the loud party scene of the island's main hub, yet still conveniently accessible. It is typically a 10 to 15-minute walk from the pier and the central areas with shops and restaurants, making it a good base for exploration without being in the thick of the noise. The hotel is also very close to a beach, though its quality receives mixed reviews; some describe it as dirty, with high boat traffic, or unavailable during low tide. A significant convenience highlighted by many guests is the luggage transport service provided from and to the pier, which is particularly helpful given the island's pedestrian nature and the lack of an elevator at the hotel.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the efficiency of the porters who assist with luggage transport from and to the pier, making arrivals and departures much smoother. The check-in process is generally described as quick and seamless. Staff are often commended for their willingness to assist with requests, such as early check-in, room changes, or providing warnings about the monkeys. While most feedback is positive, a few guests noted some staff members were not as friendly or helpful as others, and there were instances where service was perceived as poor, such as rooms not being cleaned daily unless specifically requested.

Additional Information
A unique and frequently mentioned aspect of the hotel experience is the presence of monkeys around the property, particularly near balconies and the pool area. While some guests found these visits charming, many reported them as aggressive, attempting to enter rooms or even attacking guests, necessitating caution and ensuring balcony doors are securely locked. The hotel has a cleaning policy where rooms are not cleaned daily unless a sign is displayed or a fee is paid, which some guests found inconvenient. There were also reports of renovation or maintenance work occurring during guest stays, leading to noise, smells, or dust. Guests should also be aware that the hotel and nearby shops do not sell alcohol, which might be a consideration for some.